Bitly Omdömen 

707
•
TrustScore 2 av 5

1,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

They had an ad on their link which was very deceptive and makes you click OPEN and you assume yoyu are joining a webinar and they trick you into signing up for subscription and starts charging you $39... Se mer

Betygsatt 1 av 5 stjärnor

I purchased a 12 Month plan on 6/24/2026 for $209.63. As of today, 10/28, I no longer have access to my account. I can't login with the login that has not changed since creating the account. I can... Se mer

Betygsatt 5 av 5 stjärnor

Oggi era la mia prima visita nel Vostro Centro e sono molto soddisfatto di seguente: 1.apertura puntuale, 2.immediata attenzione a più pazienti nello stesso momento,3.veloce servizio e velocissima sp... Se mer

Betygsatt 1 av 5 stjärnor

scum! charged me fraudulently and refused to refund, no one to talk to, SCAM business! Edit; A useless reply from Bitly; Go to the "Help Centre" where you can read articles or talk to an AI bot... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

Bitly is a leading marketing platform for link and QR Code management, enabling businesses of all sizes to see what’s working across online and offline channels. Powering more than 100 billion clicks and scans annually worldwide, Bitly makes it easy to create, share, and track short links and QR Codes, so brands can find what’s resonating and scale their reach. More than 3 million customers rely on Bitly to connect with their audiences, from global enterprises to growing businesses, including two-thirds of the Fortune 500.


Kontaktuppgifter

1,9

Dålig

TrustScore 2 av 5

707 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,9

Alla omdömen

(707)

52 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Keine Kommunikation möglich

Wir haben die Jahresrechnung zwei Tage nach Erhalt auf das Empfängerkonto aus der Vorjahresrechnung überwiesen.
Dennoch kam nach kurzer Zeit ein Mahnung, die wir per Mail beantwortet haben. Die zweite Mail haben wir mit der Briefpost per Einschreiben beantwortet. Dennoch sind unsere Codes abgeschaltet worden. Es gab keinen Hinweis darauf, dass sich die Bankverbindung geändert hat.

18 maj 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Car Finance

I was assisted by Jacob Yarker from Zuto. He helped me find a lender for my Car finance.
Their Service works very swiftly and the fact that everything are online and virtual, makes life so much easier.
verification was also very quick and they explore through multiple landers so if one does not work out the can switch it to other instantly.
The whole process was over the phone and online, and it took me only 24 hours to get everything sorted from the start of the application to arranging my car's delivery.
Overall satisfied with their service and would recommend it to others.

Many Thanks
Mirza

6 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Redirecting to Ads landing page

They changed my short links to redirect to their landing pages with Ads which makes it look so cheap and unprofessional. Now I have to change all of my links to another company. What a joke!

1 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would give less than 1-star if I could

I would give Bitly less than 1-star if that was possible. I have used the free version to make lots of short URLs in the past. So I tried making QR codes only to find that they now direct to ads and allow little to no customization. I "upgraded" to a paid plan and tried hard to take advantage of the design options for QR codes. Each time I tried, I got the message "Code could not be created". All the while, credits were being deducted from my monthly allotment even though I did not get any usable codes. I tried contacting Bitly Support, but they took more than a day to respond only and outside business hours to say they needed more information. I provided the information but never got any actual support. I have also asked repeatedly for a refund, but they insist that they do not offer refunds. My advice is to stay as far away from these fraudsters as you can.

24 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Misleading Practices and Poor Customer Support

I used Bitly to create a QR code for my novel’s launch and printed 800 cards with it. Only after distribution did I find out that Bitly adds ads and a 10-second delay on redirects for free plans — something that was never clearly communicated upfront. It made my promo look unprofessional.

I upgraded to remove the ads, then asked for a refund since I only upgraded to fix this surprise issue. Bitly refused unless I downgrade, which would break my campaign mid-launch. Their support was dismissive and robotic, showing zero flexibility even after escalation.

This left me stuck: pay to avoid ads I never agreed to, or take a refund and ruin my promotion. Bitly’s system traps you with bad defaults and limited options. I won’t be using them again — and I recommend anyone doing professional promotion look elsewhere for a reliable, ad-free experience.

14 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bitly became a scumbag central

OK. I get it if you want to start adding ads to generate income. I do. But to do it to existing links generated a long time ago, links that have been published all over the place. That is so not cool.

You should have said "all links starting on this date and going forward will have an ad or you need to pay". That would have been fine and fair.

The way it was done - it stinks. Major tone-deaf brand destruction on the part of Bitly.

How are the people in charge so mentally handicapped to do something like this and cause such damage to their name?? OMG

1 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

We've used Bitly to generate simple

We've used Bitly to generate simple, free, QR codes that help our clients scan our printed materials and make their purchase.
Recently, Bitly had the brilliant idea of directing all of our existing QR codes to their advertising page, which looks like spam, before sending the query to the actual page the QR code is for.
What a lame, sleazy, and bottom-feeder attempt to generate revenue.

We're changing all of our QR codes using third party solutions that don't sneak their advertising in, and bid you farewell.

I honestly hope you find yourself in a class action lawsuit, which we'd be happy to join.

1 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

❌ À fuir absolument

❌ À fuir absolument

Mon expérience avec Bitly a été catastrophique. Ce service se présente comme professionnel, mais la réalité est tout autre. Ils pratiquent des méthodes douteuses, peu transparentes, et ne respectent absolument pas leurs clients.

➡️ Facturation abusive, support client inexistant ou robotisé, aucune volonté d'arranger les situations, même les plus simples. Une fois que vous êtes dans leur système, c’est un cauchemar pour en sortir.

Je déconseille très fortement d’utiliser Bitly, que ce soit pour un usage personnel ou professionnel. Il existe aujourd’hui des alternatives bien plus éthiques, efficaces et respectueuses de leurs utilisateurs.

Fuyez Bitly.

1 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid like the plague

The price for a yearly QR code starter plan has almost doubled from last year. Why??? I was not made aware of this price increase so was not able to cancel and I was charged. There is no way of speaking to a human so no chance of complaining or attempting to get a refund.

3 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful experience

Awful experience! The frontend has a bug that fails to display all the options. I had to pay 35 euros merely to contact support and open a case (which was automatically marked as resolved) since they don't have a cheap monthly plan. The chat is just a bot and is not helpful at all.
Stay away for this platform!

11 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They are starting to charge for their…

They are starting to charge for their service, so now unless you pay them the links go to a paid sponsorship page. What a waste of time, I now need to change all my website links. Never again with Bitly!

10 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

QR redirects don't work

As others before me I have a terrible experience. QR codes cant be redirected as the whole service is unstable. I work for a big company, so we are using paid account - no real support, just bullshit. We have campaigns running now and there is no way to fix it as the QR codes are already printed on goods. We will probably even go as far as to sue them.

1 februari 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer