Bitly Omdömen 

707
•
TrustScore 2 av 5

1,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

They had an ad on their link which was very deceptive and makes you click OPEN and you assume yoyu are joining a webinar and they trick you into signing up for subscription and starts charging you $39... Se mer

Betygsatt 1 av 5 stjärnor

I purchased a 12 Month plan on 6/24/2026 for $209.63. As of today, 10/28, I no longer have access to my account. I can't login with the login that has not changed since creating the account. I can... Se mer

Betygsatt 5 av 5 stjärnor

Oggi era la mia prima visita nel Vostro Centro e sono molto soddisfatto di seguente: 1.apertura puntuale, 2.immediata attenzione a più pazienti nello stesso momento,3.veloce servizio e velocissima sp... Se mer

Betygsatt 1 av 5 stjärnor

scum! charged me fraudulently and refused to refund, no one to talk to, SCAM business! Edit; A useless reply from Bitly; Go to the "Help Centre" where you can read articles or talk to an AI bot... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

Bitly is a leading marketing platform for link and QR Code management, enabling businesses of all sizes to see what’s working across online and offline channels. Powering more than 100 billion clicks and scans annually worldwide, Bitly makes it easy to create, share, and track short links and QR Codes, so brands can find what’s resonating and scale their reach. More than 3 million customers rely on Bitly to connect with their audiences, from global enterprises to growing businesses, including two-thirds of the Fortune 500.


Kontaktuppgifter

1,9

Dålig

TrustScore 2 av 5

707 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,9

Alla omdömen

(707)

52 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Spoti.fi shotener WARNING

We have been with Bitly for some 8 years; it's been okay until now - but we have just experienced a scandalous event.

We are using their spoti.fi shortener and have been doing that for many years.
Suddenly the URL does not work. We filed that problem with support, and two times they came back and told us it was now repaired.
Third time, they admitted they are not able to control the URL any longer, and what is even worse, the older URLs already created and in "use", are useless as well.

We have over many years pasted these URLs for our products on all kinds of social media platforms, sales sites, Youtube, etc.—a total breakdown for our system.

No info in advance, no info on homepages or in support - even their own staff didn't know about it.
Not even an offer of (for example) creating a redirect. What a scandalous behavior.

20 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Une HONTE

Ayant été entraîné sur ce site un peu contre mon gré, je ne peux que confirmer les commentaires négatifs aperçus ici. A fuir absolument ! J'y ai laissé beaucoup d'argent en pure perte. Déjà, les communications en audio vidéo ne fonctionnent pas, même avec la formule PLUS, alors que ce paramètre est coché dans les fonctionnalités accessibles. Ensuite, si par malheur on veut rajouter du crédit, ne fusse qu'avec la formule STANDARD, cette dernière option efface la précédente, offrant moins de fonctionnalités et surtout est sujette à renouvellement automatique après 14 jours alors que l'option précédente était valable un mois ! Mais pas de cumul possible, si ce n'est pour le crédit. Un comble ! J'ai eu recours au service assistance, pour réclamer, mais jamais aucune réponse ! Pire, alors que chaque transaction devait faire l'objet d'une validation par mes soins, au bout de 14 jours ( délais de l'option standard ), un prélèvement a été effectué automatiquement sur mon compte, alors que je ne m'en servais plus, ayant abandonné près de 300 euros de crédit. Or, il faut savoir que la durée de l'option est très aléatoire, mais plutôt tributaire de l'utilisation qu'on en fait, l'accès pouvant être retiré, faute de crédit, au bout de 3 jours ! Un vrai scandale !

3 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Problème de plomberie

Nous avions un problème de plomberie. Nous avons reçu une réponse dès le lendemain de notre demande par mail (envoyé le soir).
Une liste de professionnels vous est envoyée. Au deuxième appel, j'ai eu une réponse positive. Le plombier a été plus que ponctuel, professionnel, à très bien travaillé. Je recommande.

2 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

Scam. Congratulations! I am 40 years old, and this is the first scam I have fallen for in my life.
After you print your QR code on your promo materials, they block it and ask you to pay if you want to continue using it. So your choice is to either pull all promo materials back or pay them so you can unblock it.
I will find all ways I can to leave them a bad review and probably legally sue them for scam.

11 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Now a bait and switch scam company

Now a bait and switch scam company. I used the free service for many years to meet by basic needs, then they added ad delays to my old links forcing me to upgrade to their $120+ annual subscription because one of my links was being used in an advertising campaign. Old links should have been grandfathered in.

I'll be canceling when the year is over. In the mean time I'm switching to a new provider.

23 mars 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Après un sinistre sur autoroute

Après un sinistre sur autoroute, tout a été pris en compte. plateau pour enlèvement, taxi, rapatriement de notre véhicule vers notre garage viking auto de Ste marie des champs pour réparation.
Une équipe sympathique et à l'écoute. Avons récupéré notre voiture à date prévue par les professionnels. MERCI

14 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

worst customers service (non-existant)

worst customers service (non-existant). a few weeks ago I get an email from them saying there services will cost an extra USD 10 per month, for NO REASON!!! just a blatant price hike. dont sign up... you'll get stuck with them, having a hard time migrating to a better, cheaper, friendlier solution. they dont care!

1 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Messed up all my links

Links that were working before suddenly stopped working. Some of these links were used in funding or sponsorship applications. This could really have messed things up if I hadn't spotted it when I did

26 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Keine Kommunikation möglich, Beitragserhöhung ohne Grund

Keine Kommunikation möglich. Ohne Vorwarnung Jahresbeitrag von 60 Euro auf 96 Euro erhöht. Grund? Keine Ahnung. Des weiteren ist die hinterlegte Kreditkartennummer September 23 (!) abgelaufen und dennoch wird Geld immer eingezogen?! Jahresbeitrag ist bezahlt also "bezahlt" und QR Code aktiv. Kündigung des Abos nur möglich mit sofortiger Desaktivierung? Also auf Wiedervorlage sonst verfällt auch meine bereits bezahlte Zeitspanne bis Mai 26? Hochgradig UNSERIÖSES Geschäftsgebaren.

13 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They do not notify you of subscription renewal…

I cancelled my renewal on the same day it renewed as I didn't realize I was still subscribed. I just happened to check my bank account because, unlike ethical companies, Bitly only notifies you of upcoming rrenewals with an email that says "Happy bitly-versery." It just looks like just like more ads. Even with that, I tried for a refund on the same day it renewed. They absolutely do not refund and use a (questionable) outside service to prevent chargebacks. Do not use Bitly - surely there are ethical and more cost effective providers out there.

4 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They used to be great...

They used to be great and it was all for free. Then they decided to charge money (understandable). But they charge 30 usd a month for tools any other competitor gives you for 8-10 usd. Then they added a 10 usd plan (a joke) which includes almost nothing. If you use the free version, they will sneak in their adds in your qr's and links, making it super annoying. I'm moving to another app

28 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Vraiment incroyable mais vrai !

Vraiment incroyable mais vrai !
Du début à la fin, le service est rendu et très bien rendu, équipe au top ! Toutes les démarches sont faites en quelques clic/appels sous nos yeux *-*
Et cerise sur le gâteau cela m'a coûté 0€ !!? et j'ai eu le droit de changer mes 3 essuies glaces, de repartir avec mes goodies ainsi qu'un bon d'achat de 60 balles (qui va arriver dans quelques semaines...)
Que d'mande le peuple ?!
Merci 123 PARE-BRISE, ne changez rien, vous êtes des distributeurs de sourires et de bonheur :)

20 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If new, stay away. If previous, well, you already know the disrespect they have for their customers.

I've used bitly for a while, casually creating links and QR codes for various needs. Recently, they changed their model, to offer paid subscription tiers. Ok, fine - people gotta make $, I get it.

Without being a paid member, visitors to your links / QR codes will see a crappy-looking, confusing website before being redirected to your actual site. It's totally a turn-off to visitors and makes you seem questionable, and your links seem spammy. This was not the agreement I made with them initially and they gave customers very little advance notice of these changes. I believe they should only be putting these terrible "ad" pages on any NEW links / QR codes - but, they are adding them to ALL shortened links / QR codes made with the service, at any time. Feels very "bait & switchy" to me.

In addition, their least expensive plan (advertised as $10/month) is ONLY available if you pay for the WHOLE YEAR at once. There is no monthly plan for less than $29/month (plus applicable sales tax and will renew automatically). $10/month is ridiculous for this "service", especially when they also have the ability to collect you and your visitors' data on the back end and use that however they wish (which I'm guessing they've been doing all along).

Many non-profits, community organizations, and small web designers have been using bitly occasionally over the years and it's terrible that bitly seems to now want to extort $120+ UPFRONT, per YEAR from these users, based on PREVIOUS use of their service.

If you are considering bitly for the first time, I'd recommend avoiding this company with questionable business practices and terrible treatment of their customers. If you have been using bitly and are now deciding next steps, take my review into consideration. I may have to begrudgingly pay (which I'm guessing they're banking on), but I will also gladly join any class-action lawsuit that addresses these issues.

19 maj 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer