They had an ad on their link which was very deceptive and makes you click OPEN and you assume yoyu are joining a webinar and they trick you into signing up for subscription and starts charging you $39... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased a 12 Month plan on 6/24/2026 for $209.63. As of today, 10/28, I no longer have access to my account. I can't login with the login that has not changed since creating the account. I can... Se mer
Oggi era la mia prima visita nel Vostro Centro e sono molto soddisfatto di seguente: 1.apertura puntuale, 2.immediata attenzione a più pazienti nello stesso momento,3.veloce servizio e velocissima sp... Se mer
scum! charged me fraudulently and refused to refund, no one to talk to, SCAM business! Edit; A useless reply from Bitly; Go to the "Help Centre" where you can read articles or talk to an AI bot... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Bitly is a leading marketing platform for link and QR Code management, enabling businesses of all sizes to see what’s working across online and offline channels. Powering more than 100 billion clicks and scans annually worldwide, Bitly makes it easy to create, share, and track short links and QR Codes, so brands can find what’s resonating and scale their reach. More than 3 million customers rely on Bitly to connect with their audiences, from global enterprises to growing businesses, including two-thirds of the Fortune 500.
Kontaktuppgifter
5th Ave 139, 10010, New York, USA
- bitly.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No effective response to repeated failed links
I used a free version of bitly for more than 15 years. Then last week, all my links stopped working. I learned that tech support requires a paid version, so I paid for an annual subscription. I made a trouble report. The links started working again but then stopped twice more. I am not getting any help today. For that reason, I'm looking at finding a new provider -- and cancelling my bitly membership.

Svar från Bitly
Bitly acquires scam companies/brands…
Bitly acquires scam companies/brands that do false marketing - first telling you can generate free QR code, to later inform you (once you have distributed materials) you have to pay. Wonder why Bitly don't "announce" their shiny brand on these pages... Does investors know you tricks or you trying to fool them, too?
Sexism and ageism…
Advertisement on Bitly for Bitly reads “ analytics even your grandma can understand” Gotta love a company so off trend they think sexism and ageism to promote a product is the way to go.

Svar från Bitly
Bait and Switch
Initially, Bitly offered free dynamic QR codes that directed straight to the desired webpage. Then, they changed their terms to include a loading page with ads before users are directed to the webpage. This was after I printed the QR code on hundreds of business cards. Now I will have to look elsewhere for truly free dynamic QR codes, and I will have to reprint my business cards.

Svar från Bitly
False positive blocked my wedding QR code — resolved too late
Bitly’s automated safety system falsely flagged a harmless QR code link I created for my wedding day. The QR codes were already printed on cards and placed on wedding tables, so when guests tried to scan them, they were met with a scary “potentially harmful” warning page.
Despite immediately appealing, it took over a week for Bitly to resolve a clear false positive. During that time, I received only automated responses and no sense of urgency — for a once-in-a-lifetime event.
The link was hosted on Netlify, custom-built by me, and completely safe. The issue was eventually fixed, but far too late to avoid embarrassment and stress.
Automation without timely human review is dangerous when real people and real events are involved. I would strongly discourage using Bitly for anything time-sensitive or important.

Svar från Bitly
It looks like customer service is not…
It looks like customer service is not very helpful whenever you have issue. Product is good but need to take care of their customer problem more seriously

Svar från Bitly
great product for the price charged!
Purchased Bitly Core Plan for $120 for…
Purchased Bitly Core Plan for $120 for Facebook Ads tracking. Product does not preserve query parameters in redirects - critical feature for advertising. Tested extensively, parameters completely disappear. Support refused refund despite < 24 hour purchase window and obvious product defect. Not recommended for advertising use.
this is the best link shorter service…
this is the best link shorter service ever
Esperienza molto divertente e…
Esperienza molto divertente e realistica!
The free account used to be useful...
The free account used to be useful, but now Bitly.com has take away ALL of the useful basic engagement info on the free account - You can't even see the most basic info, i.e. how many clicks has your Link had?
This is now a pointless service in my view.
Might as well give out the destination address as it's pointless having a Bitly short URL (link) now.

Svar från Bitly
Simplement des voleurs
Simplement des voleurs. Bug sur la plateforme, SAV inexistant. Il existe un paquet d'autres outils gratuit proposant la même chose, NE TOMBER PAS DANS LE PIEGE

Svar från Bitly
The worst link shortening site
The worst link shortening site; any link gets blocked for no reason.
Mooi horloge binnen gekregen
Mooi horloge binnen gekregen! M’n man is er dol op
Poor Experience to Say the Least
After being decent and offering a free level for a long time, they pulled the rug out from under their customers and added an ad!!!!!!! in between the click and the page. Just google how bad this was to see what many many people are saying. We just use Chrome and go to page and right click on create QR code to this page. Then AI customer support that is not good IMO.
Terrible customer service
Terrible customer service. Deceptive business practice. I signed up for a free trial and tried to cancel with no help or response. I ended up being charged for an annual membership.
Warning/Achtung
Created a link, generated a QR code, and printed it on a poster. Initially, the link led directly to the page, everything was wonderful. After a week, however, the link redirected to a "preview page" full of advertising, and only after clicking a button could you continue. The only solution is to take out a paid subscription.
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Link erstellt, QR-Code erzeugt und auf Plakat gedruckt. Zu Beginn kam man über den Link direkt auf die Seite, alles wunderbar. Nach einer Woche leitet der Link dann aber auf eine "Vorschauseite" voller Werbung weiter und erst nach Klick auf einen Button kommt man weiter. Einzige Lösung ist, ein Bezahl-Abo abzuschliessen.
Cannot Remove Card: Subpar Customer Care and Auto-Billing
Terrible experience. No real customer care—just an AI reply. I can’t remove my credit card from my account, I don’t want to continue the subscription. They auto-renew and bill me anyway.
Mia prima visita - oggi
Oggi era la mia prima visita nel Vostro Centro e sono molto soddisfatto di seguente: 1.apertura puntuale, 2.immediata attenzione a più pazienti nello stesso momento,3.veloce servizio e velocissima spedizione dei referti.
Congratulazioni!!! Non capisco perché qualche altro centro (insieme agli ospedali pubblici) ci fa aspettare giorni e giorni per avere i referti. E inoltre i costi sono abbastanza sopportabili. Grazie e vi auguro numerosissimi pazienti e buon servizio alla nostra salute.
Unlawful abonnements
Unlawful abonnements, as hidden for vision impaired users (will not be noted from e-reader), no option to contact any human for further assistance. Very discriminating, will start lawsuit.

Svar från Bitly
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







