Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Leider pure Abzocke! Nach meiner Einzahlung von 100€, welche ans richtige Konto gingen ( das weiß ich, weil ich schon mehrmals eingezahlt habe.) wurde mir bei meinem Guthaben nix angezeigt. Ich h... Se mer

Betygsatt 2 av 5 stjärnor

Nicht in der Lage per Überweisung auszuzahlen. Zwei Überweisungen liefen ins Leere. Musste dann extra bei einem anderen Anbieter ein Konto eröffnen, damit die Auszahlung durchgeführt werden konnte.... Se mer

Betygsatt 1 av 5 stjärnor

Ich bekam eine mail dass ich 20 Freispiele mit einem Code OHNE Deposit bekommen habe. Als ich anfragte wie ich sie aktivieren kann kam von einem Kurt dass ich erst einzahlen muss! Was versteh... Se mer

Betygsatt 5 av 5 stjärnor

Super Onlien Casino 🎰 Einzahlung unkompliziert und Geld 💰 ist sofort auf dem Spielerkonto gutgeschrieben. Die Auszahlung nach einem Gewinn war Blitzschnelle auf meinem Konto. Erlichgesagt war ich am... Se mer

Företagsinformation

  1. Online-casino / Bookmaker
  2. också i
  3. Kasino
  4. Speltjänster
  5. Vadslagningsbyrå
  6. Vadslagningslokal

Skrivet av företaget

BitKingz Casino was established in 2020 and is operated by Dama N.V. under the E-gaming license No. OGL/2023/174/0082 issued by the Curaçao Gaming Control Board, attracting thousands of players with its exciting selection of slot games, live casino games, roulette, blackjack, and card games from top providers. Players appreciate fast payouts, secure crypto/classic payment methods, and 24/7 customer service. Newcomers receive generous bonuses and free spins, while loyal members take pleasure in exclusive VIP rewards, providing an unforgettable experience where every game feels like a win, just as royal family history intended.


Kontaktuppgifter

Viktig information

2,4

Dålig

TrustScore 2.5 av 5

71 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 18 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,4

Alla omdömen

(71)

24 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

As soon as I joined

As soon as I joined, I had some queries regarding the verification process that needed answering, so contacted support for assistance. They quickly replied within minutes with real people instead of an automated bot or canned response. Communication was professional and easy, explaining everything without providing unnecessary details, which greatly assisted my understanding of the platform and game me greater confidence using. As I had no expectations, they took time to explain all the steps and even provided helpful tips for new players, which was unexpectedly pleasant. Their attentive support quickly won my trust; their attentive service made me more at ease than ever, prompting me to explore all available games and features with excitement and curiosity.

15 november 2025
Omdöme utan inbjudan
Logotyp för Bitkingz

Svar från Bitkingz

Thanks a lot for your positive feedback! We’re happy to hear you’re enjoying your experience at BitKingz casino

Betygsatt 1 av 5 stjärnor

Suggested Trustpilot reply: Thank you for your response. However, I have already contacted support more than 50 times from my registered email, and all my questions remain unanswered. My cooling-off p


Title: WARNING: Untrustworthy Casino – Avoid Bitkingz

I had my account closed suddenly despite setting a self-exclusion and cooling-off period to protect myself. Support ignored all my questions, refused to provide written confirmation of my withdrawal rights, and rejected my attempts to withdraw funds.

Bitkingz failed to follow responsible gambling practices and treated me disrespectfully. Other players, be cautious – this casino does not handle self-exclusion or withdrawals responsibly.

12 november 2025
Omdöme utan inbjudan
Logotyp för Bitkingz

Svar från Bitkingz

Hello,
Thank you for speaking up about this - we’re really sorry to read that you felt unprotected and ignored, especially on such a sensitive topic as self-exclusion and withdrawals.
Responsible gambling is something we take very seriously at BitKingz. When a self-exclusion or cooling-off period is requested, it should be processed according to our Responsible Gambling Policy and prevent further play once it’s in place. The situation you describe is exactly the kind of case we want to review carefully.
Right now, we unfortunately can’t identify your account from this review alone. If you contact us at support@bitkingz.com from your registered email and share your username plus key details (when you requested self-exclusion/cooling-off, when you tried to withdraw, and copies of our previous replies), our team will:
- Go through your account history and the timeline of your responsible gambling requests.
- Check the status of your withdrawals and why they were declined.
- Send you a clear written explanation of what happened and what your options are.

Withdrawals are never blocked without specific reasons, and our support team is expected to explain those reasons clearly. If you felt that your questions were ignored, that’s not the experience we want to provide, and we’d like the opportunity to investigate it further.
Thank you again for raising this – feedback like yours helps us spot where we need to improve.

Best regards,
BitKingz Casino Team

Betygsatt 1 av 5 stjärnor

So bad i dont have words too describe…

So bad i dont have words too describe it rewards are bad bonuses are caped at 50 euro even cashbsck is capped no wins wat so ever hope people realise these are crooks

12 november 2025
Omdöme utan inbjudan
Logotyp för Bitkingz

Svar från Bitkingz

Hello,

Thanks for sharing your thoughts with us, and we’re truly sorry to hear that your experience at BitKingz has been so frustrating.

Our bonus and cashback offers do have certain limits and conditions, including maximum caps, and they are described in our Bonus Terms. We understand that this can feel disappointing, especially if you were expecting a different outcome, and we’d like to double-check how everything worked in your specific case.

If you contact our support team at support@bitkingz.com
and provide your registered email/username, we’ll review your account, bonuses, and recent gameplay and come back to you with a detailed explanation.

We take such comments seriously and do not intend to mislead or “trick” our players - fairness and transparency are very important to us.

Best regards,
BitKingz Casino Team

Betygsatt 5 av 5 stjärnor

Bitkingz online casino's bonuses are…

Bitkingz online casino's bonuses are truly outstanding. When I joined several weeks ago, their promotions were exactly as described - including fair and clear wagering requirements that have paid out with no issues whatsoever. I used several offers right away without issue - it's refreshing finding somewhere so transparent about bonuses! Overall, Bitkingz feels trustworthy while providing real value to its players.

1 november 2025
Omdöme utan inbjudan
Logotyp för Bitkingz

Svar från Bitkingz

We truly appreciate your review - it’s great to know BitKingz is delivering a good experience for you. Thank you!

Betygsatt 5 av 5 stjärnor

I was very pleased to find customer…

I was very pleased to find customer support to respond immediately when I contacted them, to my complete surprise! Their agent was friendly, calm, and efficient at fixing everything immediately without repeating myself or waiting in queues; everything was clear, professional, and seamless; it's refreshing seeing a casino that treats players with dignity!

26 oktober 2025
Omdöme utan inbjudan
Logotyp för Bitkingz

Svar från Bitkingz

Thank you for the great feedback about our casino! It means a lot to the BitKingz team to see players satisfied

Betygsatt 1 av 5 stjärnor

SCAM! NO WITHDRAWALS! DONT PLAY HERE!

DONT PLAY HERE! YOU WONT GET ANY MONEY! The biggest Scam Casino of all.

I played here and won big, they got all information which needed for a proper KYC.
They purposely delay the process so you wont get the money. Here is no KYC possible. They got my ID, bank statements, Passport, drivers licence, selfie with Passport, Phone Number, Adress, proof of adress, bills, and exact time of deposit with all bank statements. THEY STILL DONT GIVE YOU KYC and block you from a deposit.

ALL DETAILS ARE ALREADY FORWARDED TO MY LAWYER TO SUE these son of a bitches.

DONT PLAY HERE!

6 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

What a scam

What a scam, they give out free spins and max win amount after wagering is 10x so they cancelled my withdraw took money away then asked me to verify. I verified, and played with the amount they left me, i got it to over 400 cashed out again after talking to support saying go ahead and cashout. They took the money away again and gave same response that even after beating a wager you cant win any more than 10x the amount absolute scam.

12 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Been a loyal costumer since 2022…

Been a loyal costumer since 2022 permanent closed my account today. Asked for freespins or anything and what do they add. 25 spins with 10cent bet and max cash out 10x bonus amount I’m done with all these casinos all the same nothing random. How greedy can u be ? 10cent per spine absolute joke

27 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dang reading one good review made me…

Dang reading one good review made me believe in some lies, everything is just a scam and don't gamble here. Im gonna visit some other site referred by a friend called chilistakes knowing I won't be scammed there.

19 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Will nicht auszahlen

Meine Verifizierung für die Auszahlung wird ewig hinausgezögert. Sie wollen Dokumente die extrem schwer sind anzufordern wenn das überhaupt möglich ist… Normalerweise reicht ein Bild der Kreditkarte?! Nie wieder!

8 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

HUGE SCAMMERS

HUGE SCAMMERS. DO NOT PLAY WITH THEM. THEY WILL HOLD ON TO ALL OF YOUR WINNINGS AND MAKE DEPOSITS ON YOUR BEHALF FROM YOUR OWN ACCOUNT WITHOUT PERMISSION.

2 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't waste your money

Don't waste your money. You hardly win anything. They are scarastic if you need to ask anything and obviously don't care if they loose you. Just asked a fair question and straight away account is closed.

Please go elsewhere

2 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Schlecht

Schlecht! Absolut nicht zu empfehlen! Ich habe einen 5€ Bonus mit einer 10-fachen Umsatzbedingung erhalten. Nach der Umsetzung hatte ich 400€ gewonnen. Doch als ich das Geld auszahlen wollte, begann der Verifizierungs-Terror. Nach tagelangen Überprüfungen wurde mein Guthaben von 400€ auf 50€ reduziert – mit der Begründung, dass laut AGBs bei einem kostenlosen Bonus maximal 50€ ausgezahlt werden dürfen. Das ist doch Betrug! Wozu vergeben sie dann überhaupt solche Boni? Stellt euch vor, ihr verspielt 10.000€, bekommt 100€ Cashback, dürft aber davon nur maximal 100€ auszahlen.

Diese Casinos täuschen ihre Spieler offensichtlich und schreiben diese Bedingungen auch noch in die AGBs. Darüber hinaus steht dort, dass man maximal 10.000€ Gewinn auszahlen kann. Das bedeutet: Wenn ihr 1.000€ einzahlt und 50.000€ gewinnt, zahlt das Casino lediglich 10.000€ aus. Die restlichen 40.000€ werden gelöscht oder eingefroren – sie existieren sozusagen gar nicht! Absolut unseriös und betrügerisch!

15 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They don't value their customers!

They don't value their customers!
Verification takes a very long time. For some reason, this casino does not accept documents.
Payment cannot be received without verification.
Exceeding the money limit is prohibited! Our money is being cancelled!
There are a lot of competitors to online casinos.
The Euro Commission must be contacted!

1 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid Bitkingz

Avoid Bitkingz – Dishonest Practices and Unfair Treatment

I had a deeply frustrating and disappointing experience with Bitkingz. After winning $37,000 CAD fair and square, they refused to pay out my winnings, claiming I breached their bonus terms. However, their system is designed to allow bets above their supposed limit, providing no warnings or restrictions. This is a clear bait-and-switch tactic, where they profit from player confusion and their own lack of transparency.

Their terms state a €5 (7.5 CAD) limit on bonus wagers, yet their system imposes a different cap of $10 CAD, misleading players into thinking they are playing within the rules. If you rely on their system’s guidance, you’re penalized – a complete contradiction to what any reputable casino should stand for.

Attempts to resolve the matter have been met with vague responses and no accountability. I escalated the case to the Curacao Gaming Commission, but it’s clear that Bitkingz is not interested in fairness or integrity.

Save yourself the headache and avoid this casino. They are untrustworthy, manipulative, and quick to confiscate funds without justification. There are far better and more honest platforms out there.

Bitkingz.com is a scam in disguise. Steer clear!

29 november 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer