Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Surprisingly good despite what a few of the reviews had said. I enjoy the interface and the layouts of each page. The games selection is exactly what I would like to see in a casino with all my faves... Se mer

Betygsatt 1 av 5 stjärnor

In der Mail steht: "EXKLUSIV WILLKOMMEN BONUS €5,000 + 500 FREISPIELE " Was natürlich gelogen ist. Whois Abfrage ergibt: client delete prohibited Das sagt eingetlich alles Finger weg!

Betygsatt 2 av 5 stjärnor

Nicht in der Lage per Überweisung auszuzahlen. Zwei Überweisungen liefen ins Leere. Musste dann extra bei einem anderen Anbieter ein Konto eröffnen, damit die Auszahlung durchgeführt werden konnte.... Se mer

Betygsatt 4 av 5 stjärnor

Wide Rang of games, they a lot of deposit bonuses which is a good thing and the customer service is very welcoming and helpful! I recommend this casino to everyone

Företagsinformation

  1. Online-casino / Bookmaker
  2. Vadslagningsbyrå
  3. Kasino
  4. Vadslagningslokal
  5. Speltjänster

Skrivet av företaget

BitKingz Casino was established in 2020 and is operated by Dama N.V. under the E-gaming license No. OGL/2023/174/0082 issued by the Curaçao Gaming Control Board, attracting thousands of players with its exciting selection of slot games, live casino games, roulette, blackjack, and card games from top providers. Players appreciate fast payouts, secure crypto/classic payment methods, and 24/7 customer service. Newcomers receive generous bonuses and free spins, while loyal members take pleasure in exclusive VIP rewards, providing an unforgettable experience where every game feels like a win, just as royal family history intended.


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

63 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Surprisingly good despite any others reviews.

Surprisingly good despite what a few of the reviews had said. I enjoy the interface and the layouts of each page. The games selection is exactly what I would like to see in a casino with all my faves from Break da bank again , Wild wild riches, Break away Deluxe to Snoop dogg Dollars. Very impressed on that part and the Support gets a 3.5/ 5 for me as they are very friendly people but I had an encounter with one who wasnt. With that being said, yes id make Bitkingz casino one of my regulars I visit and deposit on.

20 november 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Wide Rang of games

Wide Rang of games, they a lot of deposit bonuses which is a good thing and the customer service is very welcoming and helpful! I recommend this casino to everyone

16 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Per SPAM beworben

In der Mail steht:
"EXKLUSIV
WILLKOMMEN BONUS
€5,000
+ 500 FREISPIELE "

Was natürlich gelogen ist.
Whois Abfrage ergibt:
client delete prohibited

Das sagt eingetlich alles
Finger weg!

4 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ich habe jahren lag in Bitkingz…

Ich habe jahren lag in Bitkingz gespielt und sehr gute Erfahrung in jeder Hinsicht gemacht. Leider wurde Casino in der Schweiz gesperrt und da ich in CH lebe musste ich darauf verzichten was ich sehr schade finde.
Würde jeder Zeit wieder spielen. Tolle Casino.

30 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never received my deposit and shun away

I deposited thinking they have smooth crypto transactions and it didn’t even arrive. Mind you, it was processed. Live chat told me to wait for an email… and basically to get lost when I asked nicely to inform (one of the fake) departments to send the funds back to my adress. Do not recommend what so ever. Not a safe sire as they advertise.

9 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dont deposit at this casino

Dont deposit at this casino! You will never get it back out if you win big. They cheated me out of my withdrawal. AVOID!

13 januari 2026
Omdöme utan inbjudan
Logotyp för Bitkingz

Svar från Bitkingz

Thank you for sharing your feedback, and we’re genuinely sorry that your experience with BitKingz has led you to feel this way. We understand how upsetting it is when you believe you should be receiving a withdrawal and it doesn’t happen as expected – especially after a big win.

BitKingz does not block or “cheat” legitimate withdrawals. All payouts are processed according to our Terms & Conditions, including bonus rules, game restrictions, and mandatory security/anti-fraud checks.

For your privacy, we cannot discuss the details of your account in a public review, but we would really like to recheck your case in detail. Please contact our support team via live chat or email at support@bitkingz.com, and mention this review so we can quickly locate your account. Our risk and payments team will review what happened and provide you with a clear explanation of the decision or help to resolve any outstanding issues if possible.

We appreciate you taking the time to write this review and hope you’ll allow us the chance to look into your situation directly and try to restore some trust.

Best regards,
BitKingz Casino Team

Betygsatt 5 av 5 stjärnor

Bitkingz surprised me in the best…

Bitkingz surprised me in the best possible way. From the first visit, everything was fantastic, modern and made for people. For me this has easily been a 5-star experience, and it's platform I fully enjoy coming back to.

22 december 2025
Omdöme utan inbjudan
Logotyp för Bitkingz

Svar från Bitkingz

Thank you so much for the lovely feedback – we’re thrilled to hear BitKingz pleasantly surprised you and delivers a 5-star experience you enjoy coming back to. The whole BitKingz team really appreciates your trust and support!

Kind regards,
BitKingz Support Team

Betygsatt 5 av 5 stjärnor

The moment I registered

The moment I registered, I felt this platform genuinely prioritizes user satisfaction over superficial advertisements. It was fast to sign up, the site was clean and it did not feel overwhelming or confusing. The thing that really makes this casino stand out is the trust. It's instant deposits were way faster that I thought. No have to wait no have to go through the drama of checking things out over and over again just simple things that work

18 december 2025
Omdöme utan inbjudan
Logotyp för Bitkingz

Svar från Bitkingz

Thank you so much for your detailed feedback – it’s great to hear that registration, navigation, and instant deposits at BitKingz felt fast, clear, and drama-free. We really appreciate your trust in our casino 💚

Best regards,
BitKingz Casino Team

Betygsatt 1 av 5 stjärnor

Avoid at all costs

Avoid at all costs – misleading bonus and terrible restrictions

Bitkingz.com is hands down one of the worst online casino experiences I’ve ever had.

They advertise a 150% “no sticky” bonus, which sounds great on paper. In reality, it’s completely misleading. I deposited 1,000 NOK and received 2,500 NOK to play with — and that’s where the disappointment began.

• Only a very limited selection of slots was available
• Live casino was blocked entirely, even when trying to play with my OWN deposited money
• I could not play all slots with my deposit, only certain restricted games
• The bonus comes with hidden rules and artificial limitations that are not clearly communicated

This casino seems designed to trap players into a narrow, controlled game selection, instead of letting them freely use their own funds. Calling this a “no sticky” bonus is extremely deceptive.

Compared to other casinos I’ve played at, Bitkingz is miles behind — worse terms, worse transparency, and a far worse user experience overall. The whole operation feels untrustworthy, poorly managed, and intentionally misleading.

In short:
– Advertising does not match reality
– “No sticky” bonus is anything but free
– Extremely limited game access
– Overall feeling of being misled

Do yourself a favor and stay far away from Bitkingz. There are plenty of casinos out there that actually respect their players and are honest about their terms.

18 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

As soon as I joined

As soon as I joined, I had some queries regarding the verification process that needed answering, so contacted support for assistance. They quickly replied within minutes with real people instead of an automated bot or canned response. Communication was professional and easy, explaining everything without providing unnecessary details, which greatly assisted my understanding of the platform and game me greater confidence using. As I had no expectations, they took time to explain all the steps and even provided helpful tips for new players, which was unexpectedly pleasant. Their attentive support quickly won my trust; their attentive service made me more at ease than ever, prompting me to explore all available games and features with excitement and curiosity.

15 november 2025
Omdöme utan inbjudan
Logotyp för Bitkingz

Svar från Bitkingz

Thanks a lot for your positive feedback! We’re happy to hear you’re enjoying your experience at BitKingz casino

Betygsatt 1 av 5 stjärnor

Suggested Trustpilot reply: Thank you for your response. However, I have already contacted support more than 50 times from my registered email, and all my questions remain unanswered. My cooling-off p


Title: WARNING: Untrustworthy Casino – Avoid Bitkingz

I had my account closed suddenly despite setting a self-exclusion and cooling-off period to protect myself. Support ignored all my questions, refused to provide written confirmation of my withdrawal rights, and rejected my attempts to withdraw funds.

Bitkingz failed to follow responsible gambling practices and treated me disrespectfully. Other players, be cautious – this casino does not handle self-exclusion or withdrawals responsibly.

12 november 2025
Omdöme utan inbjudan
Logotyp för Bitkingz

Svar från Bitkingz

Hello,
Thank you for speaking up about this - we’re really sorry to read that you felt unprotected and ignored, especially on such a sensitive topic as self-exclusion and withdrawals.
Responsible gambling is something we take very seriously at BitKingz. When a self-exclusion or cooling-off period is requested, it should be processed according to our Responsible Gambling Policy and prevent further play once it’s in place. The situation you describe is exactly the kind of case we want to review carefully.
Right now, we unfortunately can’t identify your account from this review alone. If you contact us at support@bitkingz.com from your registered email and share your username plus key details (when you requested self-exclusion/cooling-off, when you tried to withdraw, and copies of our previous replies), our team will:
- Go through your account history and the timeline of your responsible gambling requests.
- Check the status of your withdrawals and why they were declined.
- Send you a clear written explanation of what happened and what your options are.

Withdrawals are never blocked without specific reasons, and our support team is expected to explain those reasons clearly. If you felt that your questions were ignored, that’s not the experience we want to provide, and we’d like the opportunity to investigate it further.
Thank you again for raising this – feedback like yours helps us spot where we need to improve.

Best regards,
BitKingz Casino Team

Betygsatt 1 av 5 stjärnor

So bad i dont have words too describe…

So bad i dont have words too describe it rewards are bad bonuses are caped at 50 euro even cashbsck is capped no wins wat so ever hope people realise these are crooks

12 november 2025
Omdöme utan inbjudan
Logotyp för Bitkingz

Svar från Bitkingz

Hello,

Thanks for sharing your thoughts with us, and we’re truly sorry to hear that your experience at BitKingz has been so frustrating.

Our bonus and cashback offers do have certain limits and conditions, including maximum caps, and they are described in our Bonus Terms. We understand that this can feel disappointing, especially if you were expecting a different outcome, and we’d like to double-check how everything worked in your specific case.

If you contact our support team at support@bitkingz.com
and provide your registered email/username, we’ll review your account, bonuses, and recent gameplay and come back to you with a detailed explanation.

We take such comments seriously and do not intend to mislead or “trick” our players - fairness and transparency are very important to us.

Best regards,
BitKingz Casino Team

Betygsatt 5 av 5 stjärnor

Bitkingz online casino's bonuses are…

Bitkingz online casino's bonuses are truly outstanding. When I joined several weeks ago, their promotions were exactly as described - including fair and clear wagering requirements that have paid out with no issues whatsoever. I used several offers right away without issue - it's refreshing finding somewhere so transparent about bonuses! Overall, Bitkingz feels trustworthy while providing real value to its players.

1 november 2025
Omdöme utan inbjudan
Logotyp för Bitkingz

Svar från Bitkingz

We truly appreciate your review - it’s great to know BitKingz is delivering a good experience for you. Thank you!

Betygsatt 5 av 5 stjärnor

I was very pleased to find customer…

I was very pleased to find customer support to respond immediately when I contacted them, to my complete surprise! Their agent was friendly, calm, and efficient at fixing everything immediately without repeating myself or waiting in queues; everything was clear, professional, and seamless; it's refreshing seeing a casino that treats players with dignity!

26 oktober 2025
Omdöme utan inbjudan
Logotyp för Bitkingz

Svar från Bitkingz

Thank you for the great feedback about our casino! It means a lot to the BitKingz team to see players satisfied

Betygsatt 1 av 5 stjärnor

SCAM! NO WITHDRAWALS! DONT PLAY HERE!

DONT PLAY HERE! YOU WONT GET ANY MONEY! The biggest Scam Casino of all.

I played here and won big, they got all information which needed for a proper KYC.
They purposely delay the process so you wont get the money. Here is no KYC possible. They got my ID, bank statements, Passport, drivers licence, selfie with Passport, Phone Number, Adress, proof of adress, bills, and exact time of deposit with all bank statements. THEY STILL DONT GIVE YOU KYC and block you from a deposit.

ALL DETAILS ARE ALREADY FORWARDED TO MY LAWYER TO SUE these son of a bitches.

DONT PLAY HERE!

6 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

What a scam

What a scam, they give out free spins and max win amount after wagering is 10x so they cancelled my withdraw took money away then asked me to verify. I verified, and played with the amount they left me, i got it to over 400 cashed out again after talking to support saying go ahead and cashout. They took the money away again and gave same response that even after beating a wager you cant win any more than 10x the amount absolute scam.

12 juni 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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