Highly recommend Birchwood Motors. Super responsive and really helpful right from the beginning. Really pleased with my first car and Sam made the whole experience easy. The sale didn’t feel pressuris... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very easy transaction. Emails back and forth with questions answered were prompt, when enquiring about the vehicle. Come down to view and test drive car was ready and placed next to another vehicl... Se mer
Amazing experience with birchwood, from start to finish they was good a communication. Showed me the car had a test drive was very helpful. Would highly recommend and a big thank you to Sam who got ev... Se mer
Bought a new car Sam Littlejohns was the sale person he was very helpful let take it for a drive did pressure me when I got back left me to myself. When I decided to buy he sorted all paper work ready... Se mer
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Företagsinformation
Skrivet av företaget
Birchwood Motors is an independent used car dealership based in Cardiff, South Wales. We offer a wide selection of quality used vehicles, with a focus on competitive pricing, thorough preparation and straightforward customer service. We understand that buying a car is a significant decision. Our aim is to make the process as simple, transparent and enjoyable as possible, whether you are purchasing your first car, upgrading your current vehicle or buying from further afield. Every vehicle is carefully selected and prepared through our dedicated Preparation and Aftersales Centre before being offered for sale. Our preparation process includes mechanical inspections, cosmetic preparation and quality-control checks, helping us ensure that each vehicle meets the standards our customers expect. Our experienced team can assist with part exchanges, vehicle finance and additional warranty options. We take the time to understand each customer’s requirements and explain the available options clearly, without unnecessary pressure. Finance is subject to status and terms and conditions. Our relationship with customers does not end when they drive away. Our dedicated aftersales team is available to provide ongoing support and help resolve any concerns that may arise after purchase. Customer feedback is extremely important to us. Every review helps us understand what we are doing well and where we can improve. We are proud of the reputation we have built, but we also recognise that maintaining trust requires consistent standards and a willingness to listen. Whether you visit us in person or purchase remotely, our goal is the same: to provide a reliable vehicle, excellent value and a level of service that gives you confidence in choosing Birchwood Motors.
Kontaktuppgifter
The Filling Station, Penarth Road, CF11 8TW, Cardiff, Storbritannien
- 02921 202 902
- sales@birchwoodmotors.co.uk
- birchwoodmotors.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience .
Great experience recently buying a car from this company. Morgan was very polite and friendly. I travelled up from Exmouth on the train and he gladly picked us up. Over the moon with my purchase. Great communication throughout all the transaction. Highly recommend. Thank you again Morgan . 👍 Dawn

Svar från Birchwood Motors
Great experience today with the guys at…
Great experience today with the guys at Birchwood Motors.
Alex was helpful, informative and provided a no pressure sale, it was so relaxed I forgot to ask for a discount!
All jokes aside the car we purchased was priced well and was completely as described over the phone.
Well worth the 7 hour round trip and would definitely use again.
Pete👍🏻

Svar från Birchwood Motors
Great experience buying a car from this…
Great experience buying a car from this company. Alex was extremely helpful, stayed open late to accommodate me with no sales pressure. I felt he answered my questions honestly and very helpful on a follow up query. My car was delivered the next day & I love it!

Svar från Birchwood Motors
Professional business
I had a really positive experience with Birchwood Motors. Alex was the salesman and he was great, very different to most dealerships I have been to. Usually you have the hard sell and it was actually quite relaxed. I suppose you do not have to hard sell when you have reasonable prices to begin with but *speak as you find* Birchwood Motors are top drawer and would recommend to anyone

Svar från Birchwood Motors
Polite and helpful staff.Informative…
Polite and helpful staff.Informative and accommodating.Efficient and well organised.

Svar från Birchwood Motors
Excellent service quick and easy and…
Excellent service quick and easy and well happy with the car I would advise anyone to go there

Svar från Birchwood Motors
Mercedes C220
Super proffesional and friendly company to purchase my new car. I travelled all the way from Warwickshire based on their excellent reviews and wasn't disappointed when I arrived. Vehicle was as described and is running beautifully very happy with it. The guys even took the time to drop me off and pick me back up from somewhere local. Thanks very much chaps

Svar från Birchwood Motors
Very good people to deal with
Very good people to deal with, helpful, polite and gave very good information about the car. Would recommend anyone to go there.

Svar från Birchwood Motors
No Sales pressure!
It was a pleasure to meet Alex when I purchased a Volvo XC70, it was a refreshing change not to be hassled by any sales people. I was given the keys to the car, allowed to look around the car in my own time without someone hovering over your shoulder and was told to take it for a test drive and take my time! Alex took the time to show me the service history and answer any questions I had about the car. Super happy with both the customer service and the car!

Svar från Birchwood Motors
Mini Cooper
Bought a Mini from Alex, there was no pressure with the sale left us to make a decision but there to answer any queries. There was a problem with one of the trims but he sorted this out for us straight away. Very good service and definitely recommend.

Svar från Birchwood Motors
Bought a lovely polo for my daughter
Bought a lovely polo for my daughter, from Alex at Birchwood Motors.
Service was friendly and professional.
Would recommend.

Svar från Birchwood Motors
Just bought a lovely little car
Just bought a lovely little car from Birchwood motors. Alex was great to deal with, can just grab the keys and take time to look at the vehicles with no pressure at all. Cars are in great condition, prices are very competitive, i would definitely recommend to friends and family. Refreshing to have a car buying experience thats enjoyable.

Svar från Birchwood Motors
Bought a Audi Q5 from birchwood on…
Bought a Audi Q5 from birchwood on Sunday we welcomed by staff answered all my questions.. not pushy at all which is unknown in car sales thanks again absolutely love the car runs like a dream 👌

Svar från Birchwood Motors
Audi SQ5 Purchase
Thanks to Alex for a great purchase experience alongside Morgan, the car was as described and both were supportive throughout the the whole process

Svar från Birchwood Motors
Start to finish of buying a car has…
Start to finish of buying a car has been amazing.. Everything was so hassle free to do and simple. Was all done within the day. Alex was friendly and professional. Highly recommend the company. Love my new car, thank you.

Svar från Birchwood Motors
I recently bought a used Volvo from…
I recently bought a used Volvo from Birchwood Motors, and I couldn't be happier with the experience. Alex provided excellent service, ensuring the entire process was swift and seamless. They were knowledgeable, courteous, and genuinely committed to helping me find the perfect car. The vehicle was in great condition, just as described, and the buying process was straightforward and efficient. I highly recommend Birchwood Motors for anyone looking for a hassle-free car buying experience. Thank you for making my purchase so enjoyable!

Svar från Birchwood Motors
Bought a great little car with the…
Bought a great little car with the team, it as in great condition and very much as advertised with no hard sell. Alex was extremely helpful and although there was a small mix up with regards the service plan, he was quick to recitify and ensure the car service was covered by them. A rare treat to work with such helpful and trustworthy car dealers.

Svar från Birchwood Motors
Very friendly people answered all my…
Very friendly people answered all my questions and the sale was quick and easy, very nice company !

Svar från Birchwood Motors
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