Process was simple and efficient. It was annoying that you tried to charge me $4.99 when it's your responsibility that I receive your product and crossing off the $10 for a free gift is silly. I didn'... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very responsive and patient help! Great service from GoDaddy support and Mona specifically!
What is great about this company is that they always answer their phone calls. Also you can reach them 24/7. Not many companies do this anymore. They processed my cancellation right away.
The customer cannot cancel auto renewal until he has received two shipments worth $120. This is stated in fine print. They entice you to sign up for auto renewal by offering a free bottle. This is... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
BioVitals® is a science-driven wellness brand delivering premium, third-party tested supplements. Advanced nutrient delivery, FDA-GMP manufacturing, and targeted formulas support long-term health—no compromises across immune, heart, gut, brain, and sleep.
Kontaktuppgifter
3,7
Medel
39 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I do not like having to order this…
I do not like having to order this product in order to be able to send back the COQ10
25 februari 2026
Omdöme utan inbjudan
Very informative and my questions were…
Very informative and my questions were answered very quickly
6 februari 2026
Omdöme utan inbjudan
Terrible customer service!!!
The rating should be a zero. I placed an order and then I had a question about the product I ordered, and she refused to answer my question insisting I needed my order number and my email in order to answer the question and since she couldn't speak English, very well she couldn't get either one of them are correct and said she couldn't find my order.
So I called back a second time and asked somebody the same question and he answered the question however, I asked a second question and he couldn't get the answer right from the info I found on your site so I asked him to clarify and then he hung up on me. Not impressed at all. I am hoping the product is effective.
3 februari 2026
Omdöme utan inbjudan
The response was handled quickly and to…
The response was handled quickly and to my satisfaction and expectations
21 januari 2026
Omdöme utan inbjudan
I reached out with a concern regarding…
I reached out with a concern regarding my subscription and the representative got back to me within 2 hours. Very good customer service.
16 januari 2026
Omdöme utan inbjudan
Svar från BioVitals®
Hi Yvonne,
Thank you so much for your positive feedback!
We’re glad to hear you’re having a good experience. Our team is always focused on delivering meaningful value and continuously improving our product.
If you ever have questions or would like to learn more about any of our features, we’re more than happy to help.
Best,
The bottles are expensive and I didn’t…
The bottles are expensive and I didn’t see any improvement, I tried it for 6 months , so I think that is long enough to judge if it works or not and unfortunately it didn’t work for me
15 januari 2026
Omdöme utan inbjudan
Svar från BioVitals®
Hello Alicia,
We’re truly sorry to hear that you didn’t have the experience you were hoping for. Your satisfaction is our top priority, and we’re here to help! 💬✨ When you have a moment, could you please email us at support@getbiovitals.com with more details?
Our support team will carefully review your concerns and work toward a resolution that meets your needs—whether that’s a replacement, a refund, or another solution. Thank you for allowing us to improve your experience. 🙏
Best regards,
Very simple process
12 januari 2026
Omdöme utan inbjudan
Svar från BioVitals®
Dear Tami,
Thank you for reaching out and sharing your thoughts with us.
We’re pleased to let you know that our product is thoughtfully designed with high-quality cases, broad compatibility across multiple mobile apps, and enhanced lens technology to provide a smooth and reliable experience. Our team is always focused on delivering great value and ensuring customer satisfaction.
If you have any questions or would like more information about our product, please don’t hesitate to contact us—we’re happy to help.
Kind regards,
Svar från BioVitals®
Hi Stephanie,
Thank you for reaching out and sharing your thoughts with us.
We’re pleased to let you know that our product is thoughtfully designed with high-quality cases, broad compatibility across multiple mobile apps, and enhanced lens technology to provide a smooth and reliable experience. Our team is always focused on delivering great value and ensuring customer satisfaction.
If you have any questions or would like more information about our product, please don’t hesitate to contact us—we’re happy to help.
Kind regards,
No comment
No comment, I just filling this out so I can end my subscription
8 januari 2026
Omdöme utan inbjudan
Svar från BioVitals®
Hi Andrew,
Thank you for the positive rating. While we’re sorry to see you go, we completely understand.
If you need any further assistance, our team is here to help at support@biovitals.com. And should you ever decide to return, we’d be happy to welcome you back.
Best wishes,
BioVitals® Support Team
Quick and Polite
They replied quickly and did not challenge my decision to cancel.
7 januari 2026
Omdöme utan inbjudan
Svar från BioVitals®
Hi Vera,
Thank you for your kind feedback.
We’re glad to hear our team was able to assist you quickly and respectfully. While we’re sorry to see you go, we were truly happy to have you with us. And if you ever decide to return, we’ll be more than happy to welcome you back.
Best wishes,
BioVitals® Support Team
Easy to use web site
Easy to use web site, reasonable price on high quality products.
29 december 2025
Omdöme utan inbjudan
Svar från BioVitals®
Hi Jerry,
Thank you for your kind review! 😊
We’re really glad to hear that you found our website easy to use and that you’re happy with the quality of our products and pricing. Your feedback means a lot to us and motivates our team to keep delivering a smooth experience and high-quality supplements.
If you ever have any questions or need support, we’re always here to help at support@biovitals.com. Thanks for choosing us!
Best regards,
BioVitals® Support Team
BE AWARE OF THIS COMPANY!!!!!!!!!
This review echoes some of the other reviews online, (so it was not just me). The return process is unbelievably Byzantine, inefficient, time consuming, redundant, and discouraging to say the least. Like some other reviewers, I also have string of emails trying to return a product because I did not want to be signed up for automatic delivery.
BIOVITALS is EXTREMELY DIFFICULT to deal with.
13 november 2025
Omdöme utan inbjudan
Svar från BioVitals®
Hi Patrick,
We're sorry to hear about your experience.
We're dedicated to offering a trustworthy service. We aim to ensure your satisfaction with our refund policy, consistent product delivery, and responsive customer support.
If you've faced any challenges, please contact us at support@biovitals.com, and we'll swiftly address your concerns.
Best regards,
BioVitals® Support Team
Scam, Theives.
When you buy, you do not realize your are automatically singing up for a monthly subscription. Additionally, the syste does not allow you at all to manage your subscription. Your have to email Customer Service for that. Once you get in touch with them, they refuse to alter or cancel your membership. I have an email thread of 7 emails from them so far where they refuse to cancel my membership and keep offering me discounts instead.
29 oktober 2025
Omdöme utan inbjudan
Svar från BioVitals®
Hi Carolina,
We're sorry to hear you feel that way.
We are committed to providing a legitimate and reliable service. We have a refund policy in place, consistently deliver our products, and have customer support here to assist you.
If you've encountered any issues, please get in touch with us directly at support@biovitals.com so we can address your concerns promptly.
Best,
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. They are a scam. They tell you 1 thing verbally then send an email contradicting your ability to cancel. Record everything! They claim to be honest with their products. Read the reviews. Do not purchase
28 oktober 2025
Omdöme utan inbjudan
Svar från BioVitals®
Hi Michelina,
We're sorry to hear you feel that way.
We are committed to providing a legitimate and reliable service.
We have a refund policy in place, consistently deliver our products, and have customer support here to assist you.
If you've encountered any issues, please get in touch with us directly at support@biovitals.comso we can address your concerns promptly.
Best,
SCAM AND CRAP
IF I COULD GIVE NO STARS I WOULD.
DON'T PURCHASE. THIS IS A SCAM AND THEY KEEP SENDING AND CHARGING ORDERS EVEN AFTER YOU CANCEL. HAVE TO GO THROUGH CREDIT CARD DISPUTE .ALSO THE PRODUCT IS CRAP.
5 oktober 2025
Omdöme utan inbjudan
Svar från BioVitals®
Hello Kathleen,
We’re truly sorry to hear you didn’t have the experience you were hoping for. Your satisfaction is our top priority, and we’re here to help! 💬✨
When you have a moment, could you email us at support@getbiovitals.com with more details? Our support team will carefully review your concerns and work toward a resolution that meets your needs, whether that’s a replacement, refund, or something else.
Thank you for allowing us to improve your experience! 🙏
Kindly,
The customer cannot cancel auto renewal…
The customer cannot cancel auto renewal until he has received two shipments worth $120. This is stated in fine print. They entice you to sign up for auto renewal by offering a free bottle.
This is a scam, they know it is a scam.
Re: their reply: they do not offer refunds until you have received two auto renewals. This is a scam! Beware. Read their fine print hard-to-find cancellation policy before buying anything.
11 september 2025
Omdöme utan inbjudan
Svar från BioVitals®
Hello Chris,
Thank you for reaching out and sharing your concerns.
We want to assure you that our company does provide refunds, and we strive to process them as quickly as possible. However, depending on the circumstances, there may occasionally be delays due to processing times with banks or payment providers or other unforeseen issues.
We truly apologize for the frustration, and we are committed to resolving this for you.
You can email us at support@getbiovitals.com with your order number and any additional details to deal with this directly.
Thank you for your patience, and we appreciate your understanding. ❤️"
Unable to tolerate the ashwaganda side…
Unable to tolerate the ashwaganda side effects. Canceling my subscription has been a complete nightmare. They are doing everything possible to not cancel it even after multiple emails ( of course you can’t just cancel online). Will NEVER purchase from again due to this. Poor customer service!
17 augusti 2025
Omdöme utan inbjudan
Svar från BioVitals®
Hello Jennifer.
We’re truly sorry to hear you didn’t have the experience you were hoping for. Your satisfaction is our top priority, and we’re here to help! 💬✨
When you have a moment, could you email us at support@getbiovitals.com with more details? Our support team will carefully review your concerns and work toward a resolution that meets your needs, whether that’s a replacement, refund, or something else.
Thank you for allowing us to improve your experience! 🙏"
Best,
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.