Logotyp för LaCélie
Besök webbplatsen

LaCélie Omdömen 

20
•
TrustScore 4 av 5

4,2

Skriv ett omdömeBesök webbplatsen
Skriv ett omdöme

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

No hard sell on additional products. Simple process. Not a 5 star review because I did not receive my discount code.

Betygsatt 1 av 5 stjärnor

Horrible return policy! They make you jump through completely unnecessary hoops! First, even though I had the order number I had to take a picture of the product, email it to them and then wait for th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

So far it was very easy to order. I liked the fact that I could use PayPal & that I wasn’t charged shipping. I’ll be anxious to see how long it takes to get the product but even more so, the quality o... Se mer

Företagsinformation

Skrivet av företaget

LaCélie is a French inspired luxury skincare brand dedicated to healthy, timeless looking skin. Our formulas combine clinically proven ingredients with refined textures to deliver visible results while remaining free from parabens, alcohol and harsh additives. Recommended by French dermatologists, LaCélie transforms daily skincare into a sensorial ritual that blends effectiveness with pleasure, supporting real skin with thoughtful, results driven care.

Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

20 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(20)

20 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

Buyer Beware! Horrible return policy

Horrible return policy! They make you jump through completely unnecessary hoops! First, even though I had the order number I had to take a picture of the product, email it to them and then wait for their return email with instructions. Next, I had to return it via USPS which was fine, but what I objected to is they required I then email them the tracking number. So essentially this took three or four communications via email to get this product returned! I did eventually get a refund but as a result I will never buy anything from LaCélie again. It feels like they are being dishonest. Trying to make the return so complicated that many people skip it. I am retired and organized and had the time to take all these extra steps which I imagine many people do not.

4 juni 2026
Omdöme utan inbjudan
Logotyp för LaCélie

Svar från LaCélie

Hello Carol,

Thank you for taking the time to leave your review.

We appreciate you sharing your feedback regarding our return process. Returns include certain steps to ensure requests are properly verified and tracked through to completion. We understand that these steps may require additional communication, and we appreciate your patience throughout the process.

We’re glad to confirm that your return was successfully completed and your refund has been processed.

If you have any additional questions or need further assistance, please don't hesitate to reach out to us again. We're always happy to help.

Kind regards,
Emma from LaCelie

Betygsatt 2 av 5 stjärnor

Beware of LaCelie subscriptions

I received notice this morning that my second bottle of the vitamin c serum was being shipped. It would have been helpful if I had gotten prior notification because I haven't used even 1/4 of the bottle. I would have changed the date on my subscription had I known another bottle was being shipped.
Another complaint is that I found out that I couldn't have even cancelled my subscription without having first accepted two bottles of the product. Who has ever heard of such a thing? Ridiculous!! They told me it is somewhere in the small print. I have many other subscriptions for various products with other companies and never have I ever encountered this policy. Think twice before subscribing with this one!!

26 maj 2026
Omdöme utan inbjudan
Logotyp för LaCélie

Svar från LaCélie

Hello Kristin,

Thank you for bringing this to our attention. We're saddened to hear about your experience.

We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. That said, we could not locate your order based on this review alone.

We have sent you a separate request for further information. Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Emma from LaCelie

Betygsatt 2 av 5 stjärnor

Guys…this product is made in china and…

Guys…this product is made in china and has taken a month to get to me. I got the vitamin c serum and was shocked by the wait time. When I finally got my shipping notification the address was from china. This product is not worth it. Avoid at all costs.

22 maj 2026
Omdöme utan inbjudan
Logotyp för LaCélie

Svar från LaCélie

Hello Olivia,

Thank you for your feedback.

Timely delivery is a top priority for us, and our team is constantly taking steps to ensure shipments reach our customers as quickly as possible.

We want to learn more what happened with your LaCelie. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Emma from LaCelie

Betygsatt 5 av 5 stjärnor

So far it was very easy to order

So far it was very easy to order. I liked the fact that I could use PayPal & that I wasn’t charged shipping. I’ll be anxious to see how long it takes to get the product but even more so, the quality of the product.

28 april 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer