Biolife Plasma Services Omdömen 1 105

I always feel good when I walk in there. The staff call me by name, say nice things to me. Most encouraging to me, is they never hesitate to show their gratitude to me for donating
So I look forward to going there, for the friendly and professionally attentive staff, for them making me feel cared for; and recently, I spoke with a very young staff member who has been accepted into medical school. Impressive.
Joseph O'Brien,M.S., M.A.

Everytime I go in the staff are so professional and caring. They make donations fun and easy.

My daughter, a single Mom of 2, passed out after giving plasma to get some money for bills on Jan 14 while in the waiting room immediately after. She fell out of her chair and hit her head on the floor which resulted in a concussion. They called an ambulance to take her to the ER. They told her not to worry because since it happened in their office, the bill would be theirs to pay. Since then she has been in regularly called the office here in Abilene & in the metrolplex to get someone to take care of the bills. As of today, May 23 not even district management has contacted her or attempted to pay the bills. She has now been turned into credit bureau and her credit is trashed. DO NOT GO to this place for anything unless you have the ability to pay for medical expenses. Their services may be as reliable as their word.

RUN!!!!!

CSL is way better! The experiences I’ve had at BioLife were nothing short of awful! Mss deferred low protein conveniently occurs days after the manger decides to help out on the floor and sticks me well the machine went nuts I didn’t get my rbc returned and was able to donate HOWEVER this time the lady comes hack with blood vials doesn’t say a word I had to ask what is this for? Oh we need to check your protein. I was able to schedule two appointments this morning on day of appointment when I was attempting to change the time I see a message I can’t donate need SPE protein test call this place they never man their phone lines had to drive up see manager see nurse for her to tell me my protein was low! I call BS! 1. I’ve been donating at CSL for years not once did I have any issues! 2. I eat extremely well and workout 4 times a week! Stay away from this grabage place! Go where they appreciate you and won’t lie and cheat you !

This is in regards to the Las Vegas Nevada location on Sahara. While the equipment is absolutely fantastic, the staff is rude, inexperienced, and completely unprofessional. Even with an appointment plan to be there at 2 to 3 hours. Simply not worth it.

Whoever is managing the Oklahoma City location needs fired. They are severely understaffed and employees are burnt out. It took over 3 hours today due to lines and just sitting waiting to be hooked up and then taken off. I feel so sorry for the overworked staff who will probably have to work until midnight because the lines were still there several hours after close. This location has gone downhill I have been giving over a year and each time I go in it is less efficient and takes longer and they got new fancy fast machines. They are horrible.

I am new and I was told that they needed additional information from my provider. i signed a release of information form and they faxed it over to my provider. It has been about 2 weeks and I haven't heard anything and when I call it rings once and goes to VM. I have also emailed them with no response. I called my providers office and they stated they sent over the information that was requested.

They didn't pay me and it was their own mistake.

Absolutely horrible management and staff! Staff that work there are rude and act like they are better than you. Also staff gossip on the floor about donors and staff that they don’t like. VERY,VERY unprofessional! Management and staff members needs to be fired! Also they refuse to pick up or answer the phone! Absolutely horrible!

Location in Waco TX is terribly mismanaged.
The company as a whole has a great booking system.
The personnel responsible for running this location have a fundamental disconnect in understanding the booking system in relation to staffing scheduling.

Facility has 36 stations.
Accepts bookings on most mornings for 24 by my estimate and only staffs for 12 resulting in long unnecessary queues.

This has been consistently observed over my visits here.

If i could give a negative 5 star rating i would these people are as unprofessional as they come they can't do there job correctly and they will give you the boot for them not doing thier job correctly this is the worst place I've ever been and had to ever deal with they can't get a needle in your arm I've also had my blood shoot across the room a few times because they don't know how to close off the line and yet I got the boot for them not doing thier job gtfo!

they except freshly illegal immigrants (those in the country under 90 days that speak zero English ), which lowers the overall money citizens get.
if they don't like you they will get you deferred for life from every plasma donation nation wide.

This location is constantly understaffed. If they don't have enough staff, they should not take so many appointments. It makes for very long queues and what should take 1 hour often takes up to 2 hours lately.

Not happy with my last visit , some of staff was not very professional at methuen location . A month ago my son donated for 3rd time and nurse had a very tuff time inserting needle . His Arm was severely bruised and swollen . This weekend was my turn to have that type of unprofessional experience . Was also there for over 1:30hrs , was my 5th donation . Went in very early had to work after , was not able to work due to pain ,swollenness and lack of movement of arm . Am Done will not return . Wish i would be able to share pics so you can see the mess .

Biolife, Harker Heights Texas is the WORST!!! The techs stand around and gossip, laugh or flirt with the soldiers and forget about the customer. They make the customer's wait and are rude. The clinic stinks, the bathrooms are nasty! The technicians seem inexperienced and are not professional at all, and they all cover for each other. There's only a couple young folks in there that would pull their weight, the rest of them slack, slack, slack. Management needs to change.

I DO NOT RECOMMEND anyone to go there, The staff needs to be changed and need more mature, responsible employees in there.

Third strike your out! I am not going back there again and WILL NOT BE REFERRING ANYONE.

It is a good thing to donate plasma, all people are qualified technicians, But I have found that Terry is the best in my book. With her knowledge and experience dealing with needle placement and the veins of the arm. I look for her every time I walk in door, her knowledge and wonderful personality brings me back twice a week. Thank you, Terry, in Nampa Idaho

Loveland gave me a hematoma defer 58 days went back to donate got turn away cuz I went to csl plasma came back here in good faith but due to wrong answer they ban me cuz fda regulations which is a horse poop answer while I was there they had hella folks lining up on a wall slow and they overbook appointments times I wouldn't recommend but they take advantage of the poor and are unappreciated of those who take time out to help those who need these plasma donations unprofessional business why punish the poor guy that your staff gave a hematoma too but does the staff get punished for the hematoma they give ???

Apparently Biolife Plasma can pay to have Trustpilot remove bad reviews because my review from 2024 was removed. No explanation why, just that it had been removed.

Shamese and James at Bio life Warner Robins, Georgia are exceptional people. All the staff members at bio life Warner Robins are amazing.
James is very attentive and really caring. He understood that I had a reaction at my previous donation and remembered me. He payed close attention to my vitals the whole step of the way. He is very knowledgeable and compassionate. Shamese and James follows protocol and was very professional. Shamese was the nurse working and presented such a caring spirit. Anyone looking to donate should go to the Warner Robins, Georgia location. Very clean and caring facility!

My experience was good. Came at a good time before they got busy but I got in fast no problems at all. Got an amazing physical done by Tasha. ❤️