Des fragrances exceptionnelles dans des flacons qui le sont tout autant Une expérience que je recommande aux amoureux du parfum
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Det här tycker kunderna
J'ai acheté le coffret de l'ensemble des parfums, après une demande de renseignements, et une super réponse, très pro. Quand le kit arrive, pratique, joliment présenté, c'est juste Noël avant l'heure... Se mer
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Everything was fine! I received an immediate response to my email, which revealed that the tracking number had not been updated, so I was relieved! The perfume arrived in 1 week, perfectly packaged, w... Se mer
C'était offert à ma fille, pour qu'elle découvre les senteurs. Elle aime découvrir et changer souvent de parfum, elle a donc aimé l'idée des flacons de 1 ml. J'aurais apprécié un paquet cadeau plus j... Se mer
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Företagsinformation
Skrivet av företaget
English version below Binet-Papillon, distinguée Atelier d'Art de France, ne ressemble à aucune autre marque de parfums de niche. C'est une entreprise familiale 100% française et 100% indépendante financièrement qui conçoit, produit et vend ses créations en direct dans le monde. Ainsi, Virginie et son "nez" maison définissent eux-mêmes leurs créations parfumées au gré de leur inspiration. Ils ont une liberté totale et peuvent ainsi exprimer pleinement leurs convictions. Cette maison de parfum indépendante est dotée d'une authenticité rare, qui ne fait que la rapprocher des fondements de la parfumerie de niche. Binet-Papillon, distinguished Atelier d'Art de France, is unlike any other niche perfume brand. It is a 100% French and 100% financially independent family business that designs, produces and sells its creations directly around the world. Thus, Virginie and her in-house "nose" define their own perfumed creations according to their inspiration. They have total freedom and can thus fully express their convictions. This independent perfume house is endowed with a rare authenticity, which only brings it closer to the foundations of niche perfumery.
Kontaktuppgifter
5 rue de la banque - Galerie Vivienne, 75002, PARIS, Frankrike
- virginie@binet-papillon.com
- binet-papillon.com
4,4
Utmärkt
76 omdömen
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Great idea
This discovery set is great idea to choose your favorite perfume in no rush! I’m still enjoying a new scent every day. Fast delivery, nice packaging.
13 april 2024
parfait
livraison rapide pour un très joli coffret découverte et les produits sont qualitatifs
19 mars 2024
Ottima casa profumiera
Ottima casa profumiera, veloci nella spedizione ,sto provando ancora il decant
28 januari 2024
Toller Duft
21 december 2023
Svar från Binet-Papillon Parfums
Thank you very much for your nice comment! Merry Christmas and happy new year!
French scents with a twist but customer interaction is bad
There are many things to really like about the brand which is pure niche, Paris styled, offering high quality scents, many of them for patchouli and amber lovers. Less fresh - citrus based in the offering. Most of them I immediately connect to that typical boudoir image in mind. Powdery, elegant. Were it only about scents I would rate 5 stars, but it is not.
What I really really did dislike is the „tone“ and response style once you have a question. Even if you give a good feedback after receiving the discovery package and tell them what you like, they do not connect with you. Several contacts I had and with no one I had the feeling that they are happy to serve or even better: to establish s relationship with the customer who shows deep interest in the brand. They do technically respond and that in no aspect does reflect their special product. Let’s put it in other words. Their response to customers contains that typical Parisian harshness or even rudeness. No „thanks for getting in contact“, no „have a lovely day“ … no „great to hear that you found some scents in our range that you like“ - nothing like that.
There is much room for improving that - at least two stars remaining for an excellent overall experience!
25 november 2023
Svar från Binet-Papillon Parfums
Dear customer,
Thank you for your honest and transparent review of our unique fragrances.
I'm glad you like our perfumes and I'm really sorry you had this negative feeling in our communication. It's true that we're an independent, family-run perfume house and that in the pre-Christmas rush we tend to favor responding quickly to all requests without always having the time to get the shapes just right rather than using a chatbot...
Rest assured, though, that we love our job, which is to develop unmistakable juices for the world's pefume lovers, and we love sharing our feedback with them.
The binet-papillon team joins me in wishing you a very happy holiday season. Virginie, the founder.
I love Pepper #1 AND thank you.
I love Alkemist Pepper AND thank you for the samples of your perfumes. I enjoy trying some of your other fragrances and reading online about their composition.
20 november 2023
Svar från Binet-Papillon Parfums
Hello, thank you for your compliment about our exquisite iconic fragrance ALKEMIST PEPPER! But may I ask what you mean by "fun to try"?
Great quality and speedy service
The quality of the perfume I bought is outstanding, online purchase easy and speedy international delivery
15 november 2023
Svar från Binet-Papillon Parfums
Thank you for this review which goes straight to our hearts and justifies our daily work.
Beautifully wrapped & packed
Beautifully wrapped & packed, excellent service. Delivery from France to Germany was easy.
28 oktober 2023
Svar från Binet-Papillon Parfums
Thank you very much for your testimonial!
Profumi buonissimi e super eleganti
Profumi buonissimi e super eleganti. Veramente di classe
25 september 2023
Svar från Binet-Papillon Parfums
Grazie mille per la sua testimonianza!
Valuation of the Discovery kit.
The discovery kit came by normal post and it was a pleasure. The testing of the perfumes started almost immediately and what's nave helped and made it easy was the little book reference of the perfumes, so that I can get a excellent match of them with their names and ingredients. Thank you.
27 september 2023
Svar från Binet-Papillon Parfums
Thank you very much for your testimonial!
Excellent customer service and fast…
Excellent customer service and fast delivery. I purchased the discovery set. After I finish testing all of them, I will go for a full bottle.
30 juni 2023
Svar från Binet-Papillon Parfums
Thank you very much for your testimonial! It is so king of you.
Sensational
Sensational! Really love this fragrance and was incredibly pleased when it arrived soo son after purchase.
6 juli 2023
The delivery tracking did not work and…
The delivery tracking did not work and the the package took about three weeks to be delivered.
7 maj 2023
Svar från Binet-Papillon Parfums
Our samples kit are sent for free via classic mail ; that's why it takes time to be delivered. We are sorry if you were surprised about that: I will explain it on the website, thank you.
Tout tres bien!
13 april 2023
No 21
Beautiful scent! I smell notes of coffee with flowers- magnolia. I perceive it as subtle and rather close to the skin. It was a blind buy but no regrets:) 100% recommend.
7 april 2023
La livraison était très rapide et la…
La livraison était très rapide et la gratuité est super.
Malheureusement il me manque l’échantillon promis avec l l’envoi.
J’espère le recevoir encore.
27 mars 2023
Svar från Binet-Papillon Parfums
Bonjour, L’Equipe a du gérer une forte affluence de commandes et, l’erreur étant humaine, votre échantillon du nouveau parfum a malheureusement été oublié. Mais ne vous inquiétez pas : j’ai bien reçu votre message et l’erreur va être réparée très vite. Avec nos excuses, Bien cordialement, Virginie
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