Great price, next day delivery worked great. This was a replacement extractor fan. Better retail price than original 4 years ago and had extra features, including high/low speed plus facility to sheil... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First time user of BOE, read some reviews about prices and service and placed my order. However, DPD lost my parcel on the first day that it was collected by them. Checked on the site and yes it had n... Se mer
Företaget har svarat
EVRI - as usual, but hopefully my purchase will arrive before too long! If I was a seller, I wouldn't risk damaging my reputation with this notoriously useless delivery service. It would be better to... Se mer
Företaget har svarat
The MANROSE fan I wanted to buy was a good price and the ordering process was very straightforward. Delivery via DPD was swift and on-time. The package arrived in good shape. It's early days as the... Se mer
Företaget har svarat
Företagsinformation
Om Big On Electricals
Skrivet av företaget
We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Kontaktuppgifter
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Storbritannien
- 0800 043 8975
- Sales@bigonelectricals.co.uk
- bigonelectricals.co.uk
4,5
Utmärkt
7 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A great store
A great store, easy online ordering. I bought a humidifier, mine had broke, it arrived next day I couldn't believe how quick it arrived, I was so pleased as I use it to dry washing. It was well packaged too, very impressed.
10 mars 2026
Svar från Big On Electricals
Hi Mrs. Jones,
Thank you for such a lovely review. We're really glad the ordering process was easy and that the humidifier arrived so quickly when you needed a replacement 🧺📦
It’s great to hear it’s already back to helping with the washing, and that the packaging arrived in good shape too. We really appreciate you taking the time to share your experience.
Best wishes,
Elise
First class service
Fan was as described and was delivered quickly. Will definitely use again if I need anything else.
10 mars 2026
Svar från Big On Electricals
Hi David,
Thank you for the great feedback. We're really glad the fan matched the description and that it reached you quickly 🌬️📦
It means a lot that you’d choose us again if you need anything in the future. We appreciate you taking the time to leave a review.
Best wishes,
Elise
Svar från Big On Electricals
Hi Daniel,
Thank you for the great review. We're really glad you were happy with the price and that your order arrived quickly 🚚💷
We appreciate you taking the time to share your feedback.
Best wishes,
Elise
Very quick service.
10 mars 2026
Svar från Big On Electricals
Hi B. Norman,
Thank you for the review. We're really glad the service was quick and everything went smoothly 🚚📦
We appreciate you taking the time to share your feedback.
Best wishes,
Elise
Svar från Big On Electricals
Hi Mrs. Linda,
Thank you for the review. We're glad to hear your order arrived quickly and everything went smoothly 🚚📦
We appreciate you taking the time to share your feedback.
Best wishes,
Elise
I paid £5.99 for next day delivery as…
I paid £5.99 for next day delivery as it was needed urgently but if took 3 days
8 mars 2026
Svar från Big On Electricals
Hi Sharon,
Thank you for your feedback. We're sorry to hear you were disappointed with the delivery.
Just to clarify, the delivery charge on the order was £4.90, which applies to orders under £50 rather than being an additional fee for faster delivery.
Your order was placed on a Saturday, and our delivery times are based on working days, which is outlined on our delivery information page. Because of this, the next working day would have been the following week.
We appreciate you taking the time to leave your feedback and hope this helps clarify what happened with the delivery.
Best wishes,
Elise
Terrible service
Terrible service, not possible to cancel or edit an order unless weekdays or paying 25 to cancel order. Postage expensive.
4 mars 2026
Svar från Big On Electricals
Hi Fabio,
Thank you for your review. We're sorry to hear you were unhappy with your experience.
After reviewing the details of your order, we can see that you contacted us to ask where the delivery was and when it would arrive. At that time the order had already been dispatched and was with DX, who were out for delivery that day. As DX is a palletised courier service, they don’t provide specific delivery time slots or ETAs, as the timing depends on the route and the number of deliveries on the vehicle.
You can cancel or amend an order free of charge before it has been dispatched. Once an order has already been shipped, a charge may apply if it needs to be returned, as this covers the courier and handling costs involved.
From the correspondence we have, the query raised was about the delivery status rather than a request to cancel the order. If you do ever need help with an order, our team is always happy to assist during our support hours.
Best regards,
Elise
Helpful product information
Helpful product information (on a transformer) which was exactly what I required for the job I was doing. I called and spoke to a sales person to ask if the unit would drive low voltage halogen lamps. Very helpfully, although he did know the answer the person I spoke to volunteered to find out for me and promised an e-mail response. Sad to say, this never happened and I had to call the manufacturer myself to find the answer.
6 mars 2026
Svar från Big On Electricals
Hi Mr. Graham,
Thank you for taking the time to leave your feedback. We're really glad the product information helped you find the right transformer for your project 🔧💡
That said, we're sorry to hear that the follow-up email you were promised never came through. We completely understand how frustrating that must have been, especially after you’d taken the time to call. The team member should absolutely have followed up as promised.
Your feedback is really helpful and we'll make sure it's passed on so we can improve that part of the experience. Thank you again for highlighting it.
Best wishes,
Elise
Svar från Big On Electricals
Hi Mark,
Thank you for your review. We're really pleased to hear you were happy with the service and that the delivery was quick. 🚚📦
We appreciate you taking the time to share your feedback.
Best wishes,
Elise
Svar från Big On Electricals
Hi Michael,
Thank you for your review. We’re really glad to hear you were happy with the quick service and delivery, and that you found the price competitive too. 💷📦
We appreciate you taking the time to share your feedback.
Best wishes,
Elise
From ordering on-line to delivery which…
From ordering on-line to delivery which was fast the whole experience was fantastic ,kept well in formed all the time item was tracked so I could see where it was really good company top marks
2 mars 2026
Svar från Big On Electricals
Hi Mr. PJ,
Thank you for the wonderful review. We're really pleased to hear everything went smoothly from ordering online through to the fast delivery. It’s great to know the tracking updates helped keep you informed along the way. 📦📍
We truly appreciate your kind comments and top marks.
Best wishes,
Elise
Good price with delivery next day
5 mars 2026
Svar från Big On Electricals
Hi Graeme,
Thank you for your review. We're really pleased to hear you were happy with the price and that the next-day delivery made the experience even better. 💷🚚
We appreciate you taking the time to share your feedback.
Best wishes,
Elise
Best price on the internet
Best price on the internet. Next day delivery for free. Couldn’t improve on the service supplied.
4 mars 2026
Svar från Big On Electricals
Hi Dave,
Thanks for the great feedback. It’s brilliant to hear you found the best price and that the free next-day delivery made things even better. We’re really pleased everything worked smoothly for you from start to finish 💻🚚
Best wishes,
Elise
Very good and quick delivery
4 mars 2026
Svar från Big On Electricals
Hello,
Thank you for the kind feedback. We’re really glad to hear everything arrived quickly and that the delivery met expectations. Fast and reliable service is something we know makes a big difference. 🚚📦
Best wishes,
Elise
Svar från Big On Electricals
Hi Fatjon,
Glad to hear your order arrived right on time 🚚📦
Thanks for taking a moment to share your experience — it’s appreciated.
Best wishes,
Elise
Svar från Big On Electricals
Hi Dr. Dan,
Thanks for sharing your feedback.
Glad to hear the delivery was fast and efficient 🚚 I’ve also noted your comment about the packaging — feedback like this is helpful for us to review and improve where we can 📦
Best wishes,
Elise
Thanks
Thanks , great price and free delivery,
delivery did take 6days from day of order ,
1 mars 2026
Svar från Big On Electricals
Good Morning 😊,
Thank you for the feedback.
Great to hear you were happy with the price and the free delivery 💷📦 While it took a little longer than expected to arrive, we’re glad it reached you safely in the end.
We appreciate you taking the time to share your experience.
Best wishes,
Elise
Great price
Great price, very fast delivery and kept informed of progress of parcel. Very good all round.
26 februari 2026
Svar från Big On Electricals
Hi John,
Great to hear everything went smoothly from start to finish.
A good price, fast delivery, and clear updates along the way is exactly how it should be 📦🚚 Thanks for taking the time to share your experience.
Best wishes,
Elise
Great service
Wide range of items, geart prices and even better delivery times. Will use again and again.
24 februari 2026
Svar från Big On Electricals
Hi Russell,
Really pleased to hear you found a good range of items at great prices, and that the delivery times impressed too 🛒🚚
It’s lovely to know you’d use us again — we really appreciate you taking the time to share your experience.
Best wishes,
Elise
Svar från Big On Electricals
Hi Steve,
Thank you for your review 😊
Really glad you were happy with the price and the fast delivery 💷🚚 We appreciate you taking the time to share your feedback.
Best wishes,
Elise
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.