I ordered a shoe cabinet The quality is good at least it’s real rattan not like other cheap plastics Unfortunately one hinge misssing so can’t hung one drawer up It’s quite annoying to found out... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Best price we found for literally the same item from other retailers. Really easy to order and came with good item description. Delivered within 48hrs and boxed really well so not damaged. Really goo... Se mer
Företaget har svarat
Easy to deal with, straightforward online ordering, fast delivery all make this a company I'd deal with again. The parasol I ordered came quickly, was exactly as described and with no complicated mech... Se mer
Företaget har svarat
Item i received was great. Excellent value for money. Customer services were great and prompt to respond and refund. Courier was awful. Lost 2 items i ordered and shipped the other item which was... Se mer
Företaget har svarat
Företagsinformation
Om Big Furniture Warehouse
Skrivet av företaget
Big Furniture Warehouse
Big Furniture Warehouse is a UK-based online furniture store trusted by thousands of customers across the country. We specialise in quality bedroom, living room, dining, and garden furniture at prices that make sense.
Our team handpicks every product with care, working directly with reliable suppliers so you get furniture that lasts. We're proud of our customer reviews and work hard to make every experience a positive one - from browsing right through to delivery and beyond.
Every order comes with free express delivery to UK Mainland, dispatched from our UK warehouses Monday to Friday. If something isn't quite right, our 30-day no quibble returns policy has you covered.
Our customer service team is available onday to Friday, 8am–4pm. Catch us on live chat (8am–3pm), drop us an email at support@bigfurniturewarehouse.com, or request a callback at a time that suits you.
Why Shop with us?
Free Shipping on ALL Orders to UK Mainland
Loyalty Scheme
Affordable Prices
Pre-Order on New Ranges
Key Worker Discounts
Collaboration Opportunities
Whether your upgrading your Bedroom or your Garden, we're sure to have what you're looking for! If we don't, drop us a message! We're always on the lookout for new product ideas.
Visit Big Furniture Warehouse
Kontaktuppgifter
Suite 206, Empire Business Centre, 2 Empire Way, BB12 6HH, Burnley, Storbritannien
- support@bigfurniturewarehouse.com
- bigfurniturewarehouse.com
Free Shipping to UK Mainland
4,1
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great prices and quick delivery
I purchased a side lift ottoman bed. The items was very reasonably priced and was delivered within 2 days.
13 februari 2026
Svar från Big Furniture Warehouse
Hi Claire,
We're so pleased you like your new bed, and thank you for leaving such a positive review!
Big Furniture Warehouse
no assembly gorgeous chest of drawers
ordered a lovely chest of draws. arrived quickly and a big bonus it was fully assembled. it was great just to unpack it and put it where i wanted it. looks lovely and have received many comments. thank you
11 februari 2026
Svar från Big Furniture Warehouse
Hi Claire,
We're so pleased you like your new drawers and we're glad you've been getting some positive comments.
Your feedback really does go a long way!
Big Furniture Warehouse
Always look at the big furniture Wearhouse first
Have had quite a few items from this site and have always found them to be very good.
6 februari 2026
Svar från Big Furniture Warehouse
Hi Lynn,
That's great feedback, thank you!
We're so happy you like your new shelf and we really appreciate your repeated customer,
Big Furniture Warehouse
Svar från Big Furniture Warehouse
Hi Monica,
Thank you for the great feedback, we really appreciate it!
Big Furniture Warehouse
Arrived in great time and a lovely unit…
Arrived in great time and a lovely unit .Good value
9 februari 2026
Svar från Big Furniture Warehouse
Hi Lynne,
Thank you for such great feedback, and we're so pleased you like your new unit!
Big Furniture Warehouse
The unit when it arrived was lovely
The unit when it arrived was lovely. Delivered when they said it would be delivered and I will definitely shop with you again. Many thanks.
9 februari 2026
Svar från Big Furniture Warehouse
Hi Mary,
We're so pleased you're happy with your new unit and thank you for leaving us such a positive review, we do really appreciate your feedback!
Big Furniture Warehouse
Svar från Big Furniture Warehouse
Hi Wendy,
We're so happy that you like your new chest of drawers and thank you for leaving us such great feedback!
Big Furniture Warehouse
Great product
3 februari 2026
Svar från Big Furniture Warehouse
Good morning,
Thank you for such great feedback, we do really appreciate it!
Big Furniture Warehouse
Item delivered over 2 deliveries a week…
Item delivered over 2 deliveries a week apart.
Damaged and measurements on the website misleading.
I wouldn't order from here again at all and advise others to avoid.
3 februari 2026
Svar från Big Furniture Warehouse
Good morning,
We can only apologise again for your experience, we do sometimes have to split deliveries due to the size or weight of the boxes.
As soon as the damage was reported to us, we arranged a free collection and have then provided a full refund.
We take all of your feedback on board and we will be working very hard to make sure this doesn't happen again.
Big Furniture Warehouse
Svar från Big Furniture Warehouse
Hi Raymond,
Thank you for leaving such a great review, it really does go a long way!
Big Furniture Warehouse
What's the point?
I couldn't buy anything even if I wanted to, it's all out of stock!
28 februari 2026
Omdöme utan inbjudan
Svar från Big Furniture Warehouse
Hi Kierron,
We are very sorry about your experience, if you could please email us letting us know which items you were looking to purchase and we would be more than happy to find some suitable alternatives for you.
Big Furniture Warehouse
Svar från Big Furniture Warehouse
Hi Dorothy,
We're so pleased you like your new drawers, and thank you for leaving us such a positive review!
Big Furniture Warehouse
Great price and the dining table is…
Great price and the dining table is well made, definitely use this company again
6 februari 2026
Svar från Big Furniture Warehouse
Hi Richard,
We're so happy you like your new table!
Thank you for taking the time to leave us a review, it really does go a long way.
Big Furniture Warehouse
Took a while but worth the wait!
Ordered a chest of drawers for my bedroom. They initially delivered box 1 of 2 and I was waiting a few days for the 2nd due to a mix up with the courier. Calum from Big Furniture Warehouse Customer Services took initiative and sent out the 2nd box express delivery! Nothing like good old fashioned northern customer service! I've now built the unit and it looks awesome so overall I'm very pleased with my purchase!
23 februari 2026
Omdöme utan inbjudan
Svar från Big Furniture Warehouse
Good afternoon,
We can only apologise again for the inconvenience caused by this, as advised over the phone it unfortunately looks like box 2 of 2 was lost in transit.
We have been chasing this up with the courier and we have now requested for this to be resent out to you.
We'll be in touch with the tracking details shortly.
Big Furniture Warehouse
Svar från Big Furniture Warehouse
Hi Gina,
We're so pleased you like your new bench seat and thank you for such positive feedback!
Big Furniture Warehouse
Svar från Big Furniture Warehouse
Hi Glyn,
Thank you for such great feedback, it really does go a long way!
Big Furniture Warehouse
A lovely piece of furniture
The website was easy to use and so was ordering online. I was kept upto date with my order. The chest of drawers arrived well packed and swiftly by courier. It looks lovely and is well made.
Big shout out to Calum in customer service for dealing patiently with my questions!! 😊
18 februari 2026
Omdöme utan inbjudan
Svar från Big Furniture Warehouse
Hi Sara,
We're so happy you're pleased with your new drawers, and thank you for your review it really does go a long way!
Big Furniture Warehouse
The products are fantastic
The products are fantastic , so easy to buy quick delivery and the quality is amazing good
2 februari 2026
Svar från Big Furniture Warehouse
Hi Patricia,
We're so pleased you like your new shoe cabinet, and thank you for such great feedback!
Big Furniture Warehouse
Ordered 2 wardrobes and chest of…
Ordered 2 wardrobes and chest of drawers. Very good quality, packaged vey well, quick delivery and great price. Small issue with a wood top but immediately rectified on the chat. Would definately reccommend bfw and i would certainly use again. Im super happy with my furniture.
26 januari 2026
Svar från Big Furniture Warehouse
Hi Veronica,
Thank you for leaving us such a great review and we're glad you have now received your replacement part.
We look forward to you ordering from us again!
Big Furniture Warehouse
Svar från Big Furniture Warehouse
Hi Susan,
We're so pleased you like your new bedside table and thank you for leaving us such positive feedback!
Big Furniture Warehouse
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.