Logotyp för Big Car World
Besök webbplatsen

Big Car World Omdömen 

385
•
TrustScore 4.5 av 5

4,3

Återförsäljare av begagnade bilar
Skriv ett omdömeBesök webbplatsen
Skriv ett omdöme

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Albert was the allocated salesman who executed the sale from start to finish professionally and took his time explaining everything for a quick turn around . Definitely will be back buying more stock... Se mer

Betygsatt 4 av 5 stjärnor

There was a delay in getting the car ready but the sales advisor Albert was brilliant. Very knowledgeable and great customer service.

Betygsatt 5 av 5 stjärnor

Drove 80miles to look at a Tesla and fell in love with it. While looking around the forecourt I was greeted by one of the sales team Albert. He told me he had to go somewhere and will be back. As... Se mer

Betygsatt 5 av 5 stjärnor

Found a car online that ticked all the boxes, spoke to Ray on the phone who arranged the finance and MOT etc then dealt with Owen when I arrived to collect the car. Professional from start to finish,... Se mer

Företagsinformation

  1. Återförsäljare av begagnade bilar
  2. Bilhandlare

Skrivet av företaget

BCM Group was established in 2013 and consists of 3 used car dealerships in Leicestershire with the latest addition and flagship site Big Car World, BCM Group have access to over 350 vehicles in group stock. Our staff are well trained professionals providing an unrivalled customer experience with in-depth knowledge of the motor trade and the finance packages we offer. We provide a first-class customer experience offering the ability to apply for finance and purchase a car direct from our web site with nationwide delivery or via a one of our 3 retail sites. Big Car World & BCM Group work closely with accredited lenders such as MotoNovo Finance, Close & Oodle with access to several flexible low interest finance products to suit your plan and budget. All of our vehicles are ready for same day drive away and will be fully prepared and undergo a multi-point vehicle inspection.

Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

385 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(385)

109 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Would recommend.

Dealt with Owen on handover, really smooth and easy process from start to finish. Everything was explained clearly and the whole experience was stress free. Would recommend.

20 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dealership refusing to fix the faulty car they sold me

Purchased an electric car from Big Car World a while ago and the sound system is faulty, alongside the charging cable they sold me with the car. I have been in touch with the team and they advised me that they would only fix the issue if I paid for a diagnosis at my local Tesla dealership. Later, Ray asked me to bring the car back to them for repairs. My partner drove the car almost two hours down to the dealership, only for them to refuse to look at the car, turning us away within 5 minutes of arriving. This dealership is a joke

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thanks to St Margerates team

Just a word of appreciation for the team at St Margerates branch of Big Car World.
Very helpful and supportive.
Shout out to Ray who was really great in my interactions with him.

19 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Steer Clear

I should never have gone near Big Car World in Leicester. I chose a Kia Sportage on line and booked a visit to view the car 4 days later on 18 July. I was quite happy to wait longer but they accepted the date and time. On arrival the car was not available at the St Margaret's Way site as advertised. It was being serviced at Braunstone. It later transpired that the service consisted of engine oil and filter change. A 30-minute job.
The car finally arrived 90 minutes late. It was very dirty but I was assured it would be fully valeted before delivery. I took a test drive and the car seemed to be fine. Paid a deposit and bought an expensive 12-month warranty. It was agreed that the car would be ready on 23 July. I emphasised that it was a 90-minute round trip from my home to Big Car World.
On the 23 July again, the car was not ready. “It’s being valeted”. Was the excuse. After about 40 minutes my wife went for a walk around the site and found our salesman washing the car. After another 20 minutes the car was “ready”. There had been no attempt to clean the interior other than the passenger seat which was soaking wet where an unsuccessful attempt was made to remove a mark. There was mud on the carpet and old air fresheners strewn all over the car.
We eventually drove home but I was not entirely happy. I took the car to my local garage and asked them to check the car. They found an oil leak on the gearbox, a torn rubber boot on the suspension and a really dirty cabin filter. Big Car World agreed to fix this if I took the car to their Braunstone garage. This was arranged. Another 90 minutes return journey. Two faults were fixed but there were 2 different sizes to the gearbox seal. They measured the seal but could not replace it immediately. Why di8d they not order both seals, fit one and return the other.
On 27 August the car was finally fixed

27 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very helpful staff

Very helpful staff, had a small issue with the car I brought and was sorted on the day while I waited.. happy with the service. Thank you.

15 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Helpful at both branches

Helpful at both branches. Happy with the price and the quality. Appreciate taking the time to listen and help a single female shopping alone. Would recommend looking here for a car to others. Also advised on where to get chargers at best price. Thanks to Owen, Ray, Clayton .

12 september 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer