I thought £25 postage on two plastic gears that hardly weighed anything was a extortionate 😐
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this. Original message: I emailed customer support... Se mer
Företaget har svarat
Speedbox were having issues with their Speedbox 3.1 for Giant, Peter at Beyond PEV researched our alternative options and recommended Peartune MSO 4.0. He obtained two of these from Europe on our beh... Se mer
Purchased a scooter few weeks ago, very poor quality, started falling apart from week one. The post sales service is rubbish. Strongly suspect being sold a used scooter as new. Have been trying to get... Se mer
Företagsinformation
Skrivet av företaget
Get the E-Scooter you want! Supplier of Electric Scooters & Parts in the UK & Europe. Competitive prices with expert advice & service. Top brands stocked! Nanrobot | Zero | Joyor | Inokim | Ninebot & many more. Shop Now!
Kontaktuppgifter
Unit D1 Kingsfield Way, NN5 7QN, Northampton, Storbritannien
- 01604 962022
- store@beyondpev.com
- beyondscooters.co
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The best and always helpful
Zooz 750 delivery
So was originally supposed to get the zooz 1100 when checked put but a day later one of the representatives said they last sold the last in stock to another customer by mistake. Tried to get back to them unfortunately couldn't get anywhere. So they decided if I wanted to have the zooz 750 instead. After a few moments in my head of deciding and nor wanting to wait for new stock which would take at leat 8 weeks wait I transferred to the 750 and was refunded the amount which was originally taken. The delivery took about another 2 days. Upon delivery the driver had it on a pallet which I didn't know that they could just leave on the side of the pavement/Road I thought he would take it back but they don't so be reminded of that which was bad as I had to pick it up and put it in the back garden.
Overall the bike is great fun very solid and nimble and great torque to set off.
Top Service and very friendly
Top Service and very friendly! Pete is doing a good job with his Team!
Great service and speedy delivery…
Great service and speedy delivery highly recommended 👌
Delayed dispatch and missing items
Dispatch of the order was late. When the delivery arrived there were missing items. No response following two emails chasing for the items.
Great service and great product
I recently purchased the Mario retro E bike from Beyond Pev and I couldn't be happier with it. The service I received was top notch and I was able to collect my bike quickly. I'll definitely be going back for the T4. Definitely recommend.
Unable to get any response
UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this.
Original message:
I emailed customer support in mid-July (18th) with a product enquiry. One month on and no response. Nothing when I call the number on the website either. It's like dealing with a ghost company.
So I'm unwilling to buy anything as a result, even though the website looks entirely legit.

Svar från Beyond PEV
Searched high and low on the internet…
Searched high and low on the internet for the best coffee mug, I wanted something that was made from recycled materials and was also recyclable itself. I also wanted a non drip style sippy part, this one looked good on the internet and is exactly what I wanted. I also liked the fact they personally got in touch as I put the wrong postcode. Will probably be ordering again soon
5 Stars
As always, a first class service and perfect product / quick delivery !
Absolutely amazing customer service
Absolutely amazing customer service, arrived the next day as promised, we had a couple of questions regarding setting the scooter up and was talked through everything on the phone
Highly recommend this company
Slow delivery but the company was…
Slow delivery but the company was always in contact and made sure I get the package eventually even if it took them 1 month to deliver it.
Helpful and Honest
I've been using this company for over two years and I've made about 5 to 6 orders and I've never had any problems with parts or delivery..
Inner tubes did not fit and customer…
Inner tubes did not fit and customer support is not replying
Excellent service
Excellent service. Had a problem with my back tire after receiving my new Apollo phantom v2, they sent out a replacement tire free of charge. I would have given 5 stars however the currier service they chose to ship my tire was evri/Hermes. I am yet to receive my tire after a fake claim of attempted delivery. This is not PEV's fault I just wish it was royal mail not evri
Top Class Customer service.
French customer here
French customer here, the team answer quickly and nicely to all my questions. They even made sure that I was aware of the tax I would have to pay in order to import it from UK to France.
The delivery was fast and well done.
I just had a problem with the charger that died for no reason, I emailed them and they answered quickly, reassuring me as they will send another one right away.
A good product sold by a nice team with a very good customer service!
Merci beaucoup, je recommande =)
Apollo Phantom V2
El scooter es bueno, pero tiene importantes inconvenientes. 1: Sin arranque suave, solo brusco. 2: ¿Por qué se eliminó la cerradura de encendido con llave en el nuevo modelo? Sería conveniente. 3: Los botones del interruptor de giro no son convenientes, deben hacerse con un relé de 15 segundos, para que ellos mismos apaguen la señal de giro.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.






