I thought £25 postage on two plastic gears that hardly weighed anything was a extortionate 😐
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this. Original message: I emailed customer support... Se mer
Företaget har svarat
Speedbox were having issues with their Speedbox 3.1 for Giant, Peter at Beyond PEV researched our alternative options and recommended Peartune MSO 4.0. He obtained two of these from Europe on our beh... Se mer
Purchased a scooter few weeks ago, very poor quality, started falling apart from week one. The post sales service is rubbish. Strongly suspect being sold a used scooter as new. Have been trying to get... Se mer
Företagsinformation
Skrivet av företaget
Get the E-Scooter you want! Supplier of Electric Scooters & Parts in the UK & Europe. Competitive prices with expert advice & service. Top brands stocked! Nanrobot | Zero | Joyor | Inokim | Ninebot & many more. Shop Now!
Kontaktuppgifter
Unit D1 Kingsfield Way, NN5 7QN, Northampton, Storbritannien
- 01604 962022
- store@beyondpev.com
- beyondscooters.co
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful fast no problem to big thank you
My Scooter
I got an excellent service and my Scooter sent and received promptly with no issues! I'm very happy with it and wouldn't hesitate in using this company again I highly recommend to everyone
Had several issues with my scooter
Had several issues with my scooter. Contacted customer support - Only received one email from their support, then never got a response back. Terrible customer service.
I really recommend :)
I also ordered a Scooter like the guy under me with 1 star ;) And i really like it! I got the Dualtron Mini 2022.
First of all good and fast Livechat! Everything was fine all my questions were answered by the Support. It take 1 week +/- from UK to Austria! I dont had to pay Tax or something... maybe only luck.
I recommend!!!
In Love Mat. ;D
Suspicious customer support
I bought a scooter from them and it arrived with a faulty brake. I bled the brake multiple times, but it didn't fix it. Found a leak inside the brake lever and sent a video to their email. At first, I got an email, which said that they would get it fixed for me. I asked for updates every couple of days. I haven't received an email for almost 2 weeks now. I don't recommend.
Great service, advice and support.
Great service, advice and support. Can't recommend them more highly.
Inner tubes
Inner tubes describeed as 8.5 x 2 suitable for apollo city are way too small. Both inner tubes almost impossible to fit, both ruined. A waste of money.....

Svar från Beyond PEV
My part came early just had to swap…
My part came early just had to swap clips to new part jobs a good un
Scooter
Electric scooter arrived with the time stated easy to set up however instructions do not tell you how to get into the p menu to change settings thjnk they need an upgrade
Wrong and damaged items
I have paid for cst tyres and they sent me some cheap chinese nylon tyres wich were cracked
Great knowledge and customer care
Pete delt with me, he was very knowledgeable, to the point that he recommended a different E scooter to the one I acquired about due to my physical attributes and the size of scooter (wolf warrior) he spent a good amount on the phone before I confirmed I was going to purchase. I then put a deposit on Kaabo wolf king, drove from London to collect very impressed with scooter size and the fit for me 6"2 100kg athletic build so needed something with stature and the Wolf King is!
Customer care is great phoned Pete since for advice, again brilliant - only had scooter for 24h so cannot really leave review on scooter but so far so good.
I would certainly recommend giving these guys a shout before anyone else!
I’m quite satisfied with my cruiser
I’m quite satisfied with my cruiser. I’ve had it nearly 3 years , and it may well last another 3 or 4 years!
Great prices and fast delivery
Great prices and fast delivery just what's needed when you are trying to complete your project
Fantastic customer service
Fantastic customer service. An understanding, helpful company that have helped solve any issue that I have had with my e-scooter in an efficient manner no matter the query.
Fantastic company very professional
Fantastic company ordered a few microfibre clothes and some muc off bike cleaner. Was phoned as 1 product was due to come in spoke to a very polite lady over the phone and all sorted within a few minutes. Order arrived shortly after packaged very tidy. Overall a great experience and very professional company will 100% be ordering again when I'm running low. Thank you 😊

Svar från Beyond PEV
Great service great attitude great…
Great service great attitude great results guys really know their stuff
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.






