Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I like the scooter I got find it very easy to use only thing it’s very heavy so I have a problem getting it in my car even whey it’s folded.

Betygsatt 5 av 5 stjärnor

I live on a hill along a coastal path, it's important to have a scooter that can handle 1/15 inclines with the safety of a draw bar which will save you from tipping backwards if you hit. a bump. I too... Se mer

Betygsatt 5 av 5 stjärnor

My interaction with Betty & Bertie has had some ups and downs. 1st scooter ever, a Ren. Had issues, was collected for repair and the courier lost it! Had to wait ages without a scooter for the replace... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Well, Ive had my Ren 2.0 past the 14 day trial period now and its made the world of difference! Even though opportunity has been limited thanks to the good old weather, I have been out and about mor... Se mer

Företagsinformation

  1. Leverantör av hjälpmedel för personer med funktionsnedsättning

Skrivet av företaget

Here at Betty&Bertie we have been selling award-winning mobility scooters for years. Betty&Bertie was started when we asked ourselves a simple question…. What do we all need to maintain our freedom, independence and mobility and how can we provide that solution to others in a trustworthy and professional way? What do we all need to maintain our freedom, independence and mobility and how can we provide that? After successful ventures working on other folding mobility scooters, we have taken the best aspects from a wide range of scooters to create a range of ‘best-of-breed’ quality vehicles for everyone to enjoy. We’ve built up the experience, we’ve done the research and we’ve chosen and created the best products. We’ve done the hard work for you! Run from our HQ in Surrey, we offer full UK based customer service teams, technical engineering support, and in-house warehousing and distribution, ensuring ease and assistance at the heart of every customer's experience - especially you!


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

331 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 20 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Space saving, versatile Disability scooter.

We did tons of research before purchasing our next disability scooter. We purchased one from a different company about 9 month's ago and while it was a good scooter, it had a lot of limitations. It was bulky. You had to build it after taking it out of the car and I certainly couldn't get it out, I had to rely on my wife. So we found this one on line, from Betty &Bertie. It's in one unit. You can fold it up and easily pull it like a shopping bag. Easy to travel through London underground. Hospitals, airports. Takes up very little room in the car. Can't wait to use it on our many travels. The staff are amazing. A very nice lady called Ruby helped us so much when ordering it. She was not pushy and was so polite. Highly recommend and look forward to seeing the world a bit more. xxx

29 juli 2025
Betygsatt 5 av 5 stjärnor

Very simple process

Very simple process so far to place my order. Lady on phone was very clear and answered all my questions quickly. Pleasure to deal with and promised delivery could not be better.

28 juli 2025
Betygsatt 5 av 5 stjärnor

Amazing find

To find something we were looking for at a much better price than the high street shops and other websites. Delivery was free whereas others are £50! and also next day delivery. All of this bode very well with me so thank you

22 juli 2025
Betygsatt 5 av 5 stjärnor

Great experience buying a mobility scooter

Ordered mobility scooter by phone - seamless process. I was going to order online but had a couple of questions.
I had not heard of this company prior to a Google search & it popped up & it appeared more personal- it was much better than the others I contacted.
The lady I spoke with was extremely helpful & informative. The price was competitive & the delivery was fast with good communication.
Would definitely recommend.

16 juli 2025
Logotyp för Betty and Bertie

Svar från Betty and Bertie

Thank you so much for your lovely review. We are thrilled to hear you were happy with the experience. Do not hesitate to let us know if you need anything further.

Betygsatt 5 av 5 stjärnor

1st Class service

Very friendly and helpful staff nothing was too much trouble.Everything was fully explained.We tried 2 mobility scooters and settled for the latest and lightest one Genie.We will definitely recommend Betty and Bertie to all our friends.

17 juli 2025
Logotyp för Betty and Bertie

Svar från Betty and Bertie

Wow, we are so happy to hear this! Thank you so much, we are so glad we could help!

Betygsatt 5 av 5 stjärnor

A perfect buying experience.


Vickie was extremely helpful and understood my requirements. I wanted a REN 2. She demonstrated everything I needed to know about the scooter. It was just as I had gathered from the marketing material. If, like me, you have any doubts about paying up front to have a scooter delivered for a 14 day trial. Then to have it taken back and payment returned.Do not have any concerns about that. We travelled 260 miles to see and test the scooter. If I had seen and met thembefore I would have let the courier do the travelling for me!

14 juli 2025
Logotyp för Betty and Bertie

Svar från Betty and Bertie

Thank you for the fantastic review! We're so glad Vickie was able to help and that the REN 2 met your expectations. It means a lot that you travelled so far to see us—next time, let the courier do the miles!

Detta är Trustpilot

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