I like the scooter I got find it very easy to use only thing it’s very heavy so I have a problem getting it in my car even whey it’s folded.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I live on a hill along a coastal path, it's important to have a scooter that can handle 1/15 inclines with the safety of a draw bar which will save you from tipping backwards if you hit. a bump. I too... Se mer
My interaction with Betty & Bertie has had some ups and downs. 1st scooter ever, a Ren. Had issues, was collected for repair and the courier lost it! Had to wait ages without a scooter for the replace... Se mer
Företaget har svarat
Well, Ive had my Ren 2.0 past the 14 day trial period now and its made the world of difference! Even though opportunity has been limited thanks to the good old weather, I have been out and about mor... Se mer
Företagsinformation
Skrivet av företaget
Here at Betty&Bertie we have been selling award-winning mobility scooters for years. Betty&Bertie was started when we asked ourselves a simple question…. What do we all need to maintain our freedom, independence and mobility and how can we provide that solution to others in a trustworthy and professional way? What do we all need to maintain our freedom, independence and mobility and how can we provide that? After successful ventures working on other folding mobility scooters, we have taken the best aspects from a wide range of scooters to create a range of ‘best-of-breed’ quality vehicles for everyone to enjoy. We’ve built up the experience, we’ve done the research and we’ve chosen and created the best products. We’ve done the hard work for you! Run from our HQ in Surrey, we offer full UK based customer service teams, technical engineering support, and in-house warehousing and distribution, ensuring ease and assistance at the heart of every customer's experience - especially you!
Kontaktuppgifter
Unit H The Courtyard Business Centre, Lonesome Lane, RH2 7QT, Reigate, Storbritannien
- 0800 999 6606
- info@bettyandbertie.com
- bettyandbertie.com
4,7
Utmärkt
331 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Don’t hesitate, get that scooter & change your life.
This company are great to deal with and the Ren scooter has transformed our lives! My husband has used one for a couple of years now, this followed a few years of him missing out and staying home. He is now back in the middle of the family walks with the dogs and the addition of 2 new prams! Happy days have returned. Thank you Betty & Bertie!
24 november 2025
Svar från Betty and Bertie
Wow, thank you for your amazing review. We are so thrilled to hear how it has transformed your lives. Thanks again!
New what was needed to agree a deal
New what was needed to agree a deal, friendly the whole process took just minutes
19 november 2025
Svar från Betty and Bertie
Thank you for your review. We really appreciate it!
Great service
I recently purchased a Zinnia X mobility scooter from Betty and Bertie , it was delivered in the blink of an eye and as described. After using it a couple of times I noticed one of the batteries was playing up. I contacted Betty and Bertie who immediately arranged for the battery to be returned for testing, once they identified it was faulty a replacement was sent out to me, the whole process took 3 days an absolute amazing experience. They reply to emails pretty much immediately. I am so happy I chose a company that puts the customer first, I would definitely recommend them
19 november 2025
Omdöme utan inbjudan
Svar från Betty and Bertie
Thank you for your amazing review! We are so glad we could help.
Excellent company
Very friendly, professional and knowledgeable staff were a pleasure to deal with.
A quality scooter (Ren) at an excellent price.
I would recommend this company highly.
17 november 2025
Svar från Betty and Bertie
Thank you for your lovely review!
Friendly and most helpful and efficient
18 november 2025
Svar från Betty and Bertie
Thank you! We really appreciate it.
Love my scooter
18 oktober 2025
Svar från Betty and Bertie
Thank you for your review! We are happy to hear this.
ready to ride
we visited the base of B andB and were so well taken care of that it was easy to see the products and make a decision. More ready to ride!
13 november 2025
Svar från Betty and Bertie
Thank you for your kind review. We are so glad we could help!
Having taken a long time to research…
Having taken a long time to research all mobility scooters we decided on the Axis from Betty and Bertie. We looked online and ordered over the phone. All took less than 15 mins and we were assisted by a lovely lady who talked us through the process.
11 november 2025
Good
I had to return the scooter because it was too heavy for me to lift into the boot but there were no problems with either delivery or return for refund.
28 juli 2025
Great Company.…
Web site was really good clear information easy to follow ordering was easy with no issues at all very happy customer highly recommend.
5 november 2025
Arrived in good condition
Arrived in good condition. Delivery company let the side down. I expected it within a couple of days and it was received by the courier next day but they did not move it quickly and then took it to the wrong depot and took a couple of days to sort it out B&B requested 24 hr Delivery. I still received it quicker than I expected for something so large.
21 oktober 2025
Happy Customer
Very helpful.
Once I had made my mind up I placed an order.
Delivered within days.
Well packed.
Delighted with my purchase.
8 oktober 2025
great company to deal with!aran and…
great company to deal with!aran and staff treat you with a great amount of respect backed up by quality product !what else is there to say..thanks for being so helpful and understanding
22 oktober 2025
Good experience
Vikki made my purchase a very pleasant experience
Looking forward to the scooter arriving on monday
17 oktober 2025
I highly recommend Betty and Bertie.
Easy website to navigate, good price, excellent communication, able to phone and speak to someone to arrange delayed delivery.
Scooter just as described and the delivery driver was lovely and very helpful.
13 oktober 2025
Great service Vicky was very…
Great service Vicky was very informative and helpful, relaxed atmosphere no pressure from staff, very pleased would highly recommend
14 oktober 2025
very helpful
very helpful and guided me through getting a scooter to help me with getting around
13 oktober 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.