Better Omdömen 1 944

Significant and inconsistent handling of tasks leading up to approval. Some were reviewed daily, others took 3-5 days.

Funding date was misleading. The title company blamed Better by only funding the loan at the end of the day which affected their ability to distribute the funds. However, they didn't even distribute the funds early the next day...the title company barely met the deadline for distributing funds the day after the funding date (and that required a phone call).

I can’t recommend Better enough. Jamie Flude’s support was invaluable, he has the patience of a saint and is a true credit to the company. I love that the service is free to use and referral rewards are even more appealing. All the while Jamie was not at all pushy compared to other brokers- their service truly sells itself. My initial purchase fell through but Jamie picked my account right back up and provided me invaluable support on my second purchase that completed today.
I have and would recommend Better and I look forward to using again in the future. Thanks Jamie, you made my first house purchase a much more pleasant experience than it could have been otherwise.

This process was as expected tedious at times. Lori Mason and Michael Tadlic made it easily bearable with timely feedback. They navigate the system effortlessly through closing we are now happy homeowners.

Everything was so
Easy to do with their system. The people was in contact with were great and made for an easy transaction! Would recommend

Professional team that kept us informed on progress and expedited communicating new tasks daily, which enabled completing the process very smoothly.

They wouldn't use my self-employment income and wouldn't tell me what was not showing in my tax returns. Such a waste of time. They better refund me the $500 start up fee.

It was so easy dealing with Better. It was a smooth process and would definitely use them again. They have great workers that make sure you are taken care of. I worked with Robert & Jesus and they both made sure everything was taken care of.

Easy, great communication, and good web interface.

Great experience, very easy!! Better advertised a rate that was really competitive. I was afraid it would be a bait and switch, but I was wrong. We locked it in and it was smooth sailing throughout the whole process. I am a business owner, so I had to upload a lot of information, but they made it easy with their portal. We went from Application to Closing on a refi in just 3 weeks!

Had some great reps. helped me through a lot of stuff I couldn’t do myself. So I appreciate all the help.

Transparency and sound communications.

Zero if able! dont bother with a 2nd mortgage from these clowns. Strung me along for over a month and half because they don't know how to underwrite their own programs the say they have. Garbage

The service worked well for us. And the people we dealt with in their system were very helpful

Ebony and Jared were very responsive, professional, and knowledgeable. They took care of everything. Super easy to work with them.

HELOC
This is our second experience with Better and they truly are one of the best ways to either refinance your mortgage or apply for a HELOC. The process is fast and easy. We highly recommend homebuyers and or homeowners to consider using Better in the future!

It was very efficient, timely, and we were given exactly what we were promised in the terms.

Reggie and Henri were great. This was my first time buying a home and they answered all my questions and helped me make sure that everything was approved for exactly the house I wanted. Even moving out of state from Colorado to Oklahoma they made the process super easy and I just arrived yesterday and moved in and couldn’t be happier with it

The initial part of the process thru approval would have been 5 starts. However, when it got to the final funding stage it totally fell apart. Won't go into all the details, but seriously not good. At the time of writing this review, funds are 3 days late and still not clear when funds will be available. As I said, initial process was great, send part of process was really bad.

They kept in touch with me to make sure that I understood their process. They're dedicated to their potential clients.

I found the entire process from selecting my mortgage to closing to be excellent. Your technology was very good and I loved that I could speak with a human whenever I needed some additional information. I left a couple a messages after hours and without fail your team called me back the next day. Excellent customer service .