Great casino having played it much but only jumped on tonight and clicked instantly. And speaking of instantly was shocked yo see my winnings withdraw in my account instantly. Game play is pretty fair... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is why I gave one star deposit 20 taught they match my 20 euro but no you have to lodge 100 euro for it to be matched waited on live help for half hour so I think the decent think to d... Se mer
Overall, it’s not a bad online casino platform. Withdrawals and cash deposits are quite straightforward, and the registration and verification process was simple enough, which is always a good s... Se mer
Företaget har svarat
I am surprised how good they are. Had small issue with first withdrawal. Every next withdrawal takes a few seconds to arrive. They have daily bonuses and many slots. I win something everyday. Nice... Se mer
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Företagsinformation
Skrivet av företaget
A top-rate sportsbook and casino experience. From Dublin to Donegal, Betmaster's got it all! Enjoy great odds and live betting on national and international sporting events. Top-league football, rugby, boxing, and so much more—including the increasingly popular world of esports. The casino features thousands of Ireland's best-loved games, alongside exciting new titles to explore. Top slots and jackpots are available from big-name providers like NetEnt, Pragmatic Play, and Play'n GO. You can also enjoy table games and a lively live casino, from the hosts with the most. And the Betmaster bow that ties all this together? Promotions offering generous welcome bonuses, reloads, free bets, free spins, offers on bets that don't go your way, and specials on new casino games and specific sporting events. Betmaster is great on your mobile device and your laptop, too. For a smooth on-the-go experience, complete with useful notifications about upcoming matches and more, we recommend downloading the app. 24/7 customer service that's second to none to ensure you have a smooth ride and elevated opinion of us. Betmaster is a safe, fully licensed platform for betting and gaming. Responsible gaming. 18+ only.
Kontaktuppgifter
3,7
Medel
337 omdömen
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Avoide
This is why I gave one star deposit 20 taught they match my 20 euro but no you have to lodge 100 euro for it to be matched waited on live help for half hour so I think the decent think to do is return my 20 euro my account is closed be interested to see response to this now.and the hole conversation is below.
I understand your frustration, and I want to sincerely apologize for the confusion and for the delay in providing you with the correct information. It was our mistake to tell you initially that €20 was enough when, for this specific Welcome Offer, the minimum requirement is indeed higher.
We have different promotions running, and while some offers start at €20, this specific Sports Welcome Bonus is a premium offer that requires a minimum deposit of €100 to trigger the 100% match.
Please let us know if we can assist you further.
--
Aria from Betmaster.
14 april 2026
Omdöme utan inbjudan
Couldn’t rate more as I would.
Couldn’t rate more as I would. No hassle good payouts straight forward withdrawals.
11 april 2026
Svar från Betmaster Ireland
Dear Daniel,
Thank you so much for your fantastic review! We’re really pleased to hear that you’ve had a smooth experience with us and that you’re happy with the straightforward withdrawals and payouts.
Providing a reliable and hassle-free service is something we continuously strive for, so it’s great to know we’re meeting your expectations. Your feedback truly means a lot to us.
If you ever need any assistance, our support team is always here to help. We look forward to continuing to offer you a great experience.
Kind regards,
Betmaster
Impossible rtp
Here's an interesting statistic for you. The bonus buy cost is 100x. The theoretical rtp is 96%. Typically on average if you play 3 bonuses you would expect one win and 2 losses. Of course this can vary,its possible to get 2 wins in a row (although unlikely) its also possible to get 10 losses in a row (also unlikely) So on average if I play 3 bonuses i would expect one win and 2 losses. Here is the results of my last bonuses on said game: 16x 17x 17x 53x 15x 17x 20x 15x 18x 17x 90x 15x 29x 22x 16x 22x 23x 21x 63x 23x 29x 19x 15.
There were a number of bonuses that paid less than 10% rtp but these don't show in game history.
These kind of stats are pretty standard across all Betmasters games.
I expect to lose money overall but this is ridiculous. That is around 50 bonuses played in a row with the the majority paying between 5 and 20% rtp and the highest being 90%.
My advice is choose another casino to play on. If Betmasters games were tested and legitimately certified these kind of stats would not be possible.
Edit: Had another 10 straight losing bonuses on the game,that's now about 60 losing bonuses in a row. Tried the game on demo,played all day,not possible to lose more than 7 in a row. Believe me I tried,its not possible.
Their rtp is most definitely rigged. Be warned.
3 april 2026
Omdöme utan inbjudan
Svar från Betmaster Ireland
Dear Robert,
Thank you for taking the time to share your detailed feedback. We’re sorry to hear about your experience and understand how frustrating such outcomes can feel.
We would like to clarify that all games available on our platform are provided by licensed and certified game providers. These games operate using independently tested RNG, and their RTP values are calculated over a very large number of game rounds, not short-term sessions.
While RTP reflects theoretical long-term returns, individual results can vary significantly in the short term, and streaks of lower returns — although understandably frustrating — are still possible within certified and regulated systems.
We take fairness and transparency very seriously, and all games comply with applicable regulatory requirements and are regularly audited by independent testing agencies.
If you have any questions about a specific game or would like further clarification, our support team is available 24/7 at support@betmaster.ie and will be happy to assist you.
We appreciate your feedback, as it helps us continue improving the overall experience for our players.
Kind regards,
Betmaster
Deposited funds twice won money on…
Deposited funds twice won money on slots and it won't let me withdraw and customer service are no help whatsoever I've contacted several times about this issue and no resolution. Everytime I try withdraw after 24 hours the money goes back to my account balance.
27 mars 2026
Omdöme utan inbjudan
Svar från Betmaster Ireland
Dear Valerie,
Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating it can be when a withdrawal takes longer than expected.
Following your review, we have checked your account and can confirm that your withdrawal has now been successfully processed. It appears the issue has been resolved.
Please note that, in some cases, withdrawals may require additional checks, which can lead to delays. We always aim to complete these as quickly as possible.
Our Customer Support team is available 24/7 should you need any further assistance — you can reach us at support@betmaster.ie.
We appreciate your feedback as we continue working to improve our service.
Kind regards,
Betmaster
Not a good company
Not a good company.
They pull a lot of shady things with bonus terms.
I always see 1 star reviews being removed a day later so something else is going on here too. Look at Marls 5 star review for example. Then click onto the account. That user has left 3 separate reviews of BetMaster at different times, all 5 stars and all saying the same thing. There's multiple like this. Trustpilot needs to do somethings about this as it is just so blatantly not genuine reviews.
They charge 5% for withdrawals with no cap too so if you withdraw €1,000, you're giving them €100 for the privilege.
The chat are an utter disgrace too. They purposely try to antagonise people.
Do not recommend.
*They're trying everything to get my review removed. Requesting information such as reference number but with no explanation as to what reference number They'rereferring to. If you ever wondered why critical reviews disappear, this is why.
20 mars 2026
Omdöme utan inbjudan
Svar från Betmaster Ireland
Dear Customer,
Thank you for taking the time to share your detailed feedback. We’re sorry to hear about your experience and understand how this has led to your concerns.
We appreciate you highlighting these points, including your observations about reviews, withdrawals, and communication with support. Feedback like yours is important, as it helps us identify areas where we can improve both transparency and overall user experience.
Regarding reviews, we’d like to clarify that platforms such as Trustpilot operate independently and monitor the authenticity of feedback. Our intention when requesting additional information (such as a reference number) is simply to locate the relevant account and better understand the situation, so we can provide a more accurate and helpful response.
In terms of withdrawals and bonuses, all applicable conditions are outlined in our Terms & Conditions. However, we understand that the way these processes work in practice may sometimes lead to questions, and we are always looking at ways to make this information easier to follow and more accessible.
We would genuinely appreciate the opportunity to look into your case in more detail and address any outstanding concerns. Please feel free to contact us at support@betmaster.ie, and our team will be happy to assist you further.
Kind regards,
Betmaster Team
Needs to be investigated by the commission
As others have said, the bonus terms are a scam. I took a promotion that was "wager €700 to receive 100 free spins." I wagered the €700, received the free spins but was not allowed to use them until my balance was 0. Also, if I withdrew my balance the spins that I had already wagered €700 to get would be removed. That is quite literally a scam.
The cashback system is another blatant scam. They say you receive between 5% and 10% cashback, depending on amount played in previous week. If it's any kind of decent amount, it's always exactly 7%. You could play every single hour of every single day, but if you've lost €500, you're getting 7% cashback. They refuse to explain how it's calculated too.
Steer clear of this company. They will try to have this review removed too as they do with all honest reviews and keep pumping blatant fake reviews that Trustpilot have no problem allowing. If trustpilot would like proof of both issues I have raised, I have screenshots of the promotion plus conversations with betmaster to share, and I have spreadsheets of week by week deposit and play history with corresponding cashback.
*regarding their response.
I played last week and didn't receive the full 10% cashback. I have 1 more week to go as I write reviews for specific forum, then I will move on.
Below are my deposits for last week.
31st : €30
1st: €50
2nd: €50
3rd: €50 + €150
4th: €50 + €50 + €100
5th: €21 + €20 + €20
So I played 6 out of 7 days, made plenty of deposits, wagered more than €10,000 and played for more than 20 hours. Guess what the cashback was.... 7% of course. They can't explain it.
They claim in their response that they want to hear from me but my experience with their customers service team is shocking. They are incredibly rude and if anything they will purposely try to make things worse by repeating vague terms rather than talking like a human.
So thankful to see the genuine 1 star review influx here. I think trustpilot finally caught on to what was happening.
23 mars 2026
Omdöme utan inbjudan
Svar från Betmaster Ireland
Dear Eoin,
Thank you for taking the time to share such a detailed review. We’re sorry to hear that your experience has led to this level of frustration.
We understand your concerns regarding both the promotion and cashback mechanics. Regarding the free spins offer, the conditions around when bonuses become available, how balances are used, and the impact of withdrawals are defined in the promotion terms. These rules are standard for such offers and are outlined on our website prior to participation. However, we do recognise that the way these mechanics work in practice can feel unintuitive, and we are actively working on improving how this information is presented to our players.
With respect to cashback, the percentage is calculated based on a range of factors related to overall weekly activity, which can result in similar percentages across different periods. We understand your concern about consistency and transparency, and your feedback is valuable in helping us improve how this is communicated.
We also want to reassure you that we do not remove reviews unfairly and we take all feedback seriously as part of improving our services.
We would genuinely appreciate the opportunity to review your case in detail and provide a more personalised explanation. Please feel free to contact our team at support@betmaster.ie, available 24/7, and we will be happy to assist you further.
Kind regards,
Betmaster Team
250 Euro Bonus Scam.
I joined for the 250 euro bonus when apparently if you bet 250 euro it is matched by a 250 euro bonus. Having bet 250 euros and won just 17 euro i was then told I have to bet that 17 euro and if that loses my bonus becomes available. So basically if you win with your initial 250 euro bets your bonus does not become available. If you withdraw those winnings you lose your bonus. So basically you have to lose all your real money in the account before the bonus becomes available. An absolute Scam.
11 mars 2026
Omdöme utan inbjudan
Svar från Betmaster Ireland
Dear Marcus,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.
We would like to clarify that all bonus terms and conditions, including wagering requirements and the order in which balances are used, are transparently outlined on our website and available to review at any time before activating a bonus. These rules explain how winnings, bonus funds, and withdrawals interact.
We understand that bonus mechanics can sometimes be confusing, and we are continuously working to improve how this information is presented to make it clearer for our players.
Our Customer Support team is available 24/7 and will be happy to assist with any questions related to bonuses or provide step-by-step guidance. If you need further clarification regarding your specific case, please feel free to contact us at support@betmaster.ie.
Kind regards,
Betmaster Team
Cool app
Cool app. Not all markets but very efficient I'm cashing it it winnings. I'll keep using it
6 mars 2026
Svar från Betmaster Ireland
Dear Patrick,
Thank you for your review! ⭐ We’re glad to hear you’re enjoying the app and that cashing out your winnings is going smoothly. We appreciate your feedback regarding the markets and will keep it in mind as we continue improving the experience.
If you need any help, our support team is here at support@betmaster.ie.
Thanks for your support and happy gaming!
Best regards,
Betmaster Team
Easy withdrawals
7 mars 2026
Svar från Betmaster Ireland
Dear Chamunorwa,
Thank you for the 5-star review! ⭐ We’re thrilled that you find withdrawing your funds simple and hassle-free.
If you ever need assistance, our support team is available at support@betmaster.ie.
Thanks again and enjoy your gaming!
Best regards,
Betmaster Team
I would be happy if there were better…
I would be happy if there were better odds, apart from that i am happy.
6 mars 2026
Svar från Betmaster Ireland
Dear Stephen,
Thank you for the 5-star review! ⭐ We’re glad to hear you’re happy with your experience. We always strive to offer competitive odds and your feedback is noted for future improvements.
If you ever need support, you can reach us at support@betmaster.ie.
Thanks again and happy gaming!
Best regards,
Betmaster Team
Good and easy to scroll and at lasts…
Good and easy to scroll and at lasts site with easy withdrawal
4 mars 2026
Svar från Betmaster Ireland
Dear Kieran,
Thank you for the 5-star review! ⭐ We’re glad you find our site easy to navigate and that withdrawals are simple.
If you ever need any support, feel free to contact us at support@betmaster.ie.
Thanks again and happy gaming!
Best regards,
Betmaster Team
No verification needed
No verification needed. Which was great. This can drag on for days with new accounts.
3 mars 2026
Svar från Betmaster Ireland
Dear Sean,
Thank you for the 5-star review! ⭐ We’re glad you enjoyed the quick and smooth registration process — we know waiting for verification can be frustrating.
If you ever need any help or have questions, our support team is always here at support@betmaster.ie.
Thanks again for your feedback and happy gaming!
Best regards,
Betmaster Team
I hope i can get more free bets..
14 januari 2026
Svar från Betmaster Ireland
Dear Customer,
Thank you for the 5-star review! ⭐ We’re really glad to hear you’re enjoying your experience with us.
We regularly run different promotions and offers for our players, so be sure to keep an eye on your account and our promotions page for the latest updates.
If you ever have any questions or need assistance, feel free to reach out to our support team at support@betmaster.ie — we’ll be happy to help.
Thanks again for your support and happy gaming!
Best regards,
Betmaster Team
Svar från Betmaster Ireland
Dear Jasmin,
Thank you so much for your 5-star review!
We’re delighted to hear that you’re enjoying our game selection. Your feedback means a lot to our team and motivates us to keep expanding and improving the platform.
If you ever need assistance or have suggestions, feel free to reach out to us at support@betmaster.ie — we’re always happy to help.
Kind regards,
Betmaster Team
Reliable
Overall, it’s not a bad online casino platform. Withdrawals and cash deposits are quite straightforward, and the registration and verification process was simple enough, which is always a good start.
One small inconvenience I noticed is that it is a bit difficult to find the “recently played games” section. I think this feature could be made more visible because it would help players quickly return to games they enjoyed.
Another minor point is the game selection. Some popular games that are available on other major platforms are not present here, such as certain fishing-style game series like Fishing Pots of Gold, Joker Fire and Roses, etc.
That said, the platform already offers many similar options.
In general, the platform feels smooth to use on both desktop computers and mobile devices. So far, I have not experienced any technical issues or performance problems, which is positive.
19 februari 2026
Svar från Betmaster Ireland
Dear Customer,
Thank you very much for your detailed and thoughtful 4-star review. We truly appreciate you taking the time to share your experience with us.
We’re pleased to hear that you found the registration and verification process straightforward, and that deposits and withdrawals have been smooth. It’s also great to know that the platform is performing well for you on both desktop and mobile without any technical issues.
Thank you as well for your constructive feedback regarding the visibility of the “recently played games” section. We understand how important it is for players to quickly access their favourite games, and we will share your suggestion with the relevant team for review.
Regarding the specific games you mentioned, we’re happy to let you know that we are planning to introduce them within the next few weeks. We continuously work on expanding and improving our portfolio, and feedback like yours helps us prioritise what our players would like to see added.
Our goal is to provide the best possible gaming experience for our players, and we truly hope to earn that 5th star from you very soon.
If you ever have additional suggestions or need assistance, please feel free to contact us at support@betmaster.ie — we’re always happy to help.
Kind regards,
Betmaster Team
Svar från Betmaster Ireland
Dear Eric,
Thank you for taking the time to leave us a review!
We’re glad to hear you’ve had some winning moments — that’s always great to see 😊 At the same time, we appreciate your honest 4-star feedback. If there’s ever anything we can do to make your experience even better, we’d love to hear from you.
Please feel free to contact us anytime at support@betmaster.ie — our team is always happy to help.
Kind regards,
Betmaster Team
Svar från Betmaster Ireland
Dear Igor,
Thank you so much for your 5-star review!
We’re delighted to hear that everything has been good and that you’re enjoying your experience with us. Your support means a lot to our team.
If you ever need any assistance, please feel free to reach out to us at support@betmaster.ie — we’re always happy to help.
Kind regards,
Betmaster Team
Svar från Betmaster Ireland
Dear Philip,
Thank you very much for your 5-star review!
We’re glad to hear you had a decent win, and we truly appreciate you sharing your experience. Gambling should always be enjoyable and played responsibly — your reminder not to bet too high is a valuable one.
If you ever need assistance or support, please feel free to contact us at support@betmaster.ie. Our team is always here to help.
Thank you again for your feedback and support!
Kind regards,
Betmaster Team
Svar från Betmaster Ireland
Dear Kaspars,
Thank you very much for your fantastic 5-star review!
We’re delighted to hear that you’ve had a great experience with us so far. Your kind words truly mean a lot to our team and motivate us to continue delivering the best possible service.
If you ever need any assistance, please don’t hesitate to reach out to us at support@betmaster.ie — we’re always happy to help.
Thanks again for your support, and we look forward to seeing you back on Betmaster!
Kind regards,
Betmaster Team
Svar från Betmaster Ireland
Dear Patrick,
Thank you for your 5-star review! 🌟
We’re glad to hear that you’re enjoying your experience with us. Your support means a lot to our team!
If you ever need any assistance or have questions, our support team is always happy to help at support@betmaster.ie.
Kind regards,
Betmaster Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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