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Best Brilliance Omdömen 440

TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Best Brilliance went above and beyond our expectations. They sent us a beautiful ring and when we wanted to make adjustments they were easy to get ahold of and made sure our revision request was perfe... Se mer

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Betygsatt 5 av 5 stjärnor

The customer service at Best Brilliance was amazing. The team was very attentive and responsive. They were able to accommodate a few customization requests and my ring turned out amazingly. I'd defini... Se mer

Betygsatt 5 av 5 stjärnor

I initially had an issue with receiving a ring that did not match the expected specifications, but their team, especially Paul & Mary, worked with me directly to resolve everything in a fair a... Se mer

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Betygsatt 5 av 5 stjärnor

Great company the pictures does no justice for how magnificent the ring actually looks in person. My fiancée loves it and get compliments on her ring every time

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Företagsinformation

  1. Smyckesdesigner
  2. Bijouteributik
  3. Juvelerare
  4. Smyckestillverkare
  5. Smyckesbutik

Om Best Brilliance

Skrivet av företaget

Engagement Rings
Lab Grown Diamonds Rings
Moissanite Rings

About Best Brilliance

Best Brilliance is a global leader diamond jeweler online for engagement rings, wedding rings and custom made fine jewelry. Free Shipping and Free Returns. We're here to assist you! Get a free consultation from our diamond expert.

Unmatched Quality

Superior Craftsmanship

Our jewelry is handcrafted with the finest materials, ensuring each piece meets the highest standards of quality and precision.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

440 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Stunning!

My husband and I bought this engagement ring to replace my mother's diamond that I lost - which was a diamond from the 1950s with zero imperfections - a hard thing to replace for both sentiment and value. BUT - this ring is everything I have ever wanted. It needed a bit of modifications, which were taken care of with ease and care (thank you SO much)! If you are hesitating for any reason - don't wait! You'll be happier than you ever thought you could be!

14 november 2025
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We truly appreciate your support and are so happy to hear you’re pleased with your experience. Your feedback means a lot to us and keeps us doing what we love every day.

Betygsatt 5 av 5 stjärnor

The customer service and quality off…

The customer service and quality off the ring and was delivered early on my anniversary.

13 november 2025
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Thank you so much for your kind words! It brings us so much joy to know that you had a positive experience. We’re honored to have played a part in your special moment.

Betygsatt 2 av 5 stjärnor

Shipping was delayed

Shipping was delayed, and no one ever repolied to my emails. Definitely not the smooth shopping experience I was hoping for.

6 oktober 2025
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Svar från Best Brilliance

Hi Noa,

We’re truly sorry to read about your experience. We've tried to locate your order in our system, but unfortunately, we couldn't find any record under your name. It's possible the order was placed under a different email or name.

We’d love the opportunity to make things right, but we need your help to do so. Please reach out to us directly at help@bestbrilliance.com or through our contact form at bestbrilliance.com/pages/expert-advice with your order number or the email used during purchase, so we can assist you right away.

Thank you again for your feedback. We’re committed to improving and hope to earn back your trust.

Best Brilliance Team

Betygsatt 5 av 5 stjärnor

Could not ask for a better experience

Could not ask for a better experience. Love my ring!

8 september 2025
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Svar från Best Brilliance

Thank you for your kind words! We’re so glad you had a great experience, and it means so much to us to be a part of your special moment. Your support truly keeps us inspired!

Betygsatt 5 av 5 stjärnor

I forget your employees name but she…

I forget your employees name but she actually used her email to send me a confirmation on my purchase was very polite and went above and beyond to bring everything together. Got engaged this last month and she happily said yes.

5 september 2025
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We’re incredibly grateful for your review! It brings us joy to know you’re happy with everything—we pour a lot of care into every piece, and hearing your feedback makes it all worthwhile.

Betygsatt 5 av 5 stjärnor

My experience was great from the…

My experience was great from the customized choices, great customer service and final product! Top quality and professional look and feel on our purchase. We will be return customers.

5 september 2025
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Svar från Best Brilliance

Thank you so much for your thoughtful feedback! We’re thrilled to know your experience was a great one. We’re honored to have played a role in your journey!

Betygsatt 5 av 5 stjärnor

The engagement 💍 I received was…

The engagement 💍 I received was beautiful and my forever wife loved it. We got married on the 12th of September, 2025 and kinda got carried away with the honeymooning lol. We'll be looking forward to purchasing from you in the near future.

3 september 2025
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Svar från Best Brilliance

It means so much to hear you’re happy with your experience. Thank you for sharing your feedback—being part of moments like these is what makes our work so meaningful.

Betygsatt 5 av 5 stjärnor

The jewelry is very high quality and…

The jewelry is very high quality and the employees care about you

4 november 2025
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We’re so happy to hear you’re pleased with your experience! Thank you for choosing us and for letting us be part of something special—it’s an honor we don’t take lightly.

Betygsatt 5 av 5 stjärnor

She absolutely loved it and said yes

She absolutely loved it and said yes? Thanks

3 september 2025
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Svar från Best Brilliance

Your kind feedback truly means a lot! We’re always striving to create beautiful pieces and lasting experiences—thank you for making us part of yours.

Betygsatt 1 av 5 stjärnor

Hassle free return?! YEAH RIGHT!

I ordered a ring that looked beautiful online but when I received it, it looked extremely cheap. So I started a return request the same day as the delivery. I was told that someone would contact me within 24 hrs to begin the process. A man by the name Paul contacted me but attempted to convince me to keep the ring instead, I replied shortly after receiving that email and told him no thank you I’d like to proceed with the return. After that I didn’t not hear from anyone for over a week. I finally called and was able to reach someone after a few tries. I was then emailed with instructions on how to return the ring. I followed all steps accordingly and was told that I would receive a return with in a week after the ring reached their office. A month went by and NOTHING! So again I had to call and call. Finally the second day I reached someone and miraculously the refund was issued the next day. Which means they could have done that all along! The whole hassle free rerun policy is everything but hassle free!

1 september 2025
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Svar från Best Brilliance

Hi Latrice,

Thank you for sharing your feedback. We understand that waiting for a refund can be frustrating.

After reviewing your case in detail, I can confirm that everything was handled correctly and your refund was processed within our standard 14-business-day window from the day your return was received and inspected.

Our process was followed precisely, but we still value you as a client and want to make sure you feel fully cared for. A member of our team will reach out to you shortly to follow up personally.

Best regards,
The Best Brilliance Team

Betygsatt 5 av 5 stjärnor

Best Brilliance provides an outstanding…

Best Brilliance provides an outstanding customer experience. The staff was so helpful, knowledgeable, and patient in helping me find the perfect item

28 oktober 2025
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We’re thrilled to hear you’re happy with everything! Thank you for your trust and for allowing us to create something meaningful for you—it means so much.

Betygsatt 5 av 5 stjärnor

Excellent service and Gorgeous Ring!!

12 september 2025
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We truly appreciate your kind words! Knowing that you're happy with your experience brings us so much pride. Thank you for letting us be a part of your journey.

Betygsatt 5 av 5 stjärnor

Beautiful Ring, Great Service

After looking all over for a ring, I ended up deciding to go with Best Brilliance. At first, I was pretty hesitant to go the online route and I couldn't be more pleased with the quality and experience. Shipping was quick, process was easy and most importantly, she loved her ring! Would recommend BestBrilliance to anyone.

30 augusti 2025
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Thank you so much for your wonderful feedback! We're honored to have been part of your special moment, and we’re so glad everything turned out just the way you imagined.

Betygsatt 5 av 5 stjärnor

Mary was amazing

Mary was amazing. She did great to calm my nerves in the uneasy process of making a major purchase online. I'm sure I was annoying but you couldn't tell with her. She was professional, patient, and extremely helpful.

23 oktober 2025
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Your kind words made our day—thank you! We’re honored to have been part of your journey and are so happy you’re pleased with everything.

Betygsatt 5 av 5 stjärnor

Customer service phenomenal to the…

Customer service phenomenal to the point they assured you made the right choice in engagement and wedding ring

23 oktober 2025
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Thank you for sharing such positive feedback! We’re always thrilled to know we’ve helped create a memorable experience.

Betygsatt 5 av 5 stjärnor

Custom ring design through upgrade program

Paul and Julieanne are amazing to work with on custom jewelry! They brought a very complex design into reality. Quality of the craftsmanship and the diamonds are impeccable. I was able to return my original purchase to get a custom designed ring through their upgrade program. The whole process was very smooth and I will be a return customer!

22 oktober 2025
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We truly appreciate you taking the time to leave a review. Your happiness with the product and service is the best reward we could ask for!

Betygsatt 5 av 5 stjärnor

Presentation

Love how well the jewelry is presented. Great job! The ring is so beautiful, sparkly, and shiny! Can’t wait to propose!

16 oktober 2025
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Thanks so much for your support! It’s a privilege to be part of your story, and we’re so happy to hear everything went perfectly.

Betygsatt 5 av 5 stjärnor

100/10

I was a bit scared at first because the price was way too low for the value(even if it was during a clearance) but when the ring came along it was everything I wanted. 100/10 would recommend !

25 augusti 2025
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We’re incredibly grateful for your feedback. It’s wonderful to know we delivered on your expectations—thank you for trusting us!

Betygsatt 5 av 5 stjärnor

Excellent communication, service, and quality

Excellent communication and service! The diamond setting and ring looks amazing! Pricing was better than than other competitors. Would definitely refer to others.

14 oktober 2025
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Thank you for your thoughtful review! It means so much to us to hear that you had a smooth and enjoyable experience.

Betygsatt 5 av 5 stjärnor

Excellent customer service!

Excellent customer service!! I got my ring resized and exchanged and Lisa and Fin were amazing in helping me do the exchange. They responded quickly and gave me extra assurances for my order. My ring is beautiful and perfect. Thank you!!

7 oktober 2025
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We're so happy you’re pleased with your order! Your satisfaction is our top priority, and we're honored to have played a small role in your special occasion.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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