Best Brilliance went above and beyond our expectations. They sent us a beautiful ring and when we wanted to make adjustments they were easy to get ahold of and made sure our revision request was perfe... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Best Brilliance went above and beyond our expectations. They sent us a beautiful ring and when we wanted to make adjustments they were easy to get ahold of and made sure our revision request was perfe... Se mer
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The customer service at Best Brilliance was amazing. The team was very attentive and responsive. They were able to accommodate a few customization requests and my ring turned out amazingly. I'd defini... Se mer
I initially had an issue with receiving a ring that did not match the expected specifications, but their team, especially Paul & Mary, worked with me directly to resolve everything in a fair a... Se mer
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Great company the pictures does no justice for how magnificent the ring actually looks in person. My fiancée loves it and get compliments on her ring every time
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About Best Brilliance
Best Brilliance is a global leader diamond jeweler online for engagement rings, wedding rings and custom made fine jewelry. Free Shipping and Free Returns. We're here to assist you! Get a free consultation from our diamond expert.
Superior Craftsmanship
580 5th Avenue, STE 1818, 10036, New York, USA
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My husband and I bought this engagement ring to replace my mother's diamond that I lost - which was a diamond from the 1950s with zero imperfections - a hard thing to replace for both sentiment and value. BUT - this ring is everything I have ever wanted. It needed a bit of modifications, which were taken care of with ease and care (thank you SO much)! If you are hesitating for any reason - don't wait! You'll be happier than you ever thought you could be!

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The customer service and quality off the ring and was delivered early on my anniversary.

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Shipping was delayed, and no one ever repolied to my emails. Definitely not the smooth shopping experience I was hoping for.

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Could not ask for a better experience. Love my ring!

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I forget your employees name but she actually used her email to send me a confirmation on my purchase was very polite and went above and beyond to bring everything together. Got engaged this last month and she happily said yes.

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My experience was great from the customized choices, great customer service and final product! Top quality and professional look and feel on our purchase. We will be return customers.

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The engagement 💍 I received was beautiful and my forever wife loved it. We got married on the 12th of September, 2025 and kinda got carried away with the honeymooning lol. We'll be looking forward to purchasing from you in the near future.

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The jewelry is very high quality and the employees care about you

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I ordered a ring that looked beautiful online but when I received it, it looked extremely cheap. So I started a return request the same day as the delivery. I was told that someone would contact me within 24 hrs to begin the process. A man by the name Paul contacted me but attempted to convince me to keep the ring instead, I replied shortly after receiving that email and told him no thank you I’d like to proceed with the return. After that I didn’t not hear from anyone for over a week. I finally called and was able to reach someone after a few tries. I was then emailed with instructions on how to return the ring. I followed all steps accordingly and was told that I would receive a return with in a week after the ring reached their office. A month went by and NOTHING! So again I had to call and call. Finally the second day I reached someone and miraculously the refund was issued the next day. Which means they could have done that all along! The whole hassle free rerun policy is everything but hassle free!

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Best Brilliance provides an outstanding customer experience. The staff was so helpful, knowledgeable, and patient in helping me find the perfect item

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After looking all over for a ring, I ended up deciding to go with Best Brilliance. At first, I was pretty hesitant to go the online route and I couldn't be more pleased with the quality and experience. Shipping was quick, process was easy and most importantly, she loved her ring! Would recommend BestBrilliance to anyone.

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Mary was amazing. She did great to calm my nerves in the uneasy process of making a major purchase online. I'm sure I was annoying but you couldn't tell with her. She was professional, patient, and extremely helpful.

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Customer service phenomenal to the point they assured you made the right choice in engagement and wedding ring

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Paul and Julieanne are amazing to work with on custom jewelry! They brought a very complex design into reality. Quality of the craftsmanship and the diamonds are impeccable. I was able to return my original purchase to get a custom designed ring through their upgrade program. The whole process was very smooth and I will be a return customer!

Svar från Best Brilliance
Love how well the jewelry is presented. Great job! The ring is so beautiful, sparkly, and shiny! Can’t wait to propose!

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I was a bit scared at first because the price was way too low for the value(even if it was during a clearance) but when the ring came along it was everything I wanted. 100/10 would recommend !

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Excellent communication and service! The diamond setting and ring looks amazing! Pricing was better than than other competitors. Would definitely refer to others.

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Excellent customer service!! I got my ring resized and exchanged and Lisa and Fin were amazing in helping me do the exchange. They responded quickly and gave me extra assurances for my order. My ring is beautiful and perfect. Thank you!!

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