Be Roma Omdömen 

75
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Where do I start... not only the transaction was as smooth as I could wish for, but then it gets better every time. Jess from their customer service was flawless, always replying to my countless quest... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Amazing quality! I ordered a Dior and a Hermes bag from them and was skeptical at first as it was taking a while, but I received the bags today and I must say that the quality is superb! Super gratefu... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This is my third purchased for Beroma and I'll never ever shop anywhere else again. I tried 2 other websites before, and on both occasions had poor experiences. Beroma delivers the good and then some.... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Be Roma was nothing short of exceptional all the way, but I give it 3 stars because my item was held with customs so it took another 10 days for me to receive it. To be fair, they sent me another one... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med handväskor
  2. också i
  3. Butik för modeaccessoarer

Skrivet av företaget

We founded Be Roma because we care about fashion shoppers and felt that they were being underestimated by the global players in the luxury industry. We work to deliver extraordinary products of Italian quality that elevate your wardrobe without breaking the bank. Be Roma offers worldwide shipping to more than 150 countries, including express delivery to the US. Our mission is to provide full buyer protection on all purchases with free shipping, easy returns, safe payment methods, and encryption technology for customer data.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

75 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(75)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Scam

Scam, scam, scam!

Buyers Beware!

Bags are of the worst quality, then when you claim you want a refund. They will give you a fake address so bag is unable to be returned, and then claim they have not recieved the bag so refund cannot be given.

My last reveiw has also been

15 december 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Sally,

We're so disappointed to hear that your shopping experience with Be Roma this time hasn't been as seamless as we aim to provide.

We appreciate you taking the time to share your feedback and we'll be using your comments to improve our service.

Betygsatt 5 av 5 stjärnor

Amazing quality and customer service

Amazing quality! I ordered a Dior and a Hermes bag from them and was skeptical at first as it was taking a while, but I received the bags today and I must say that the quality is superb! Super grateful to Jessica and Paul for their communication and customer service! Company makes sure each bag is thoroughly inspected beforehand and videos are sent to you before shipping. Very happy with my purchase and will be ordering again. Thank you!

1 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Daniya,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Jessica and Paul.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

5 STARS!

It's always a pleasure purchasing here. They have such amazing quality and the customer service is always great!

24 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Elina,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

Be roma always my No. 1 choice

I recommend Be roma to other people. To date I have received top quality with first class customer care.

24 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Gibetta,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

Phenomenal experience

Purchasing was very easy. The shipping was fast I receive my package within five days. I was looked after by the amazing Lauren, who is really caring and friendly.

22 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Phoebe,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

Excellent products

I am impressed with the high quality of my bag. I have only good things to say about it. Thank you for a great shopping experience, and I am already looking for my next bag.

19 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Erembourg,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

Fantastic seller

Fantastic seller, user friendly site, my mom had chosen the exact purse she wanted so was ease to order. Packed very professionally, arrived ahead of time, and quality is off the charts.

16 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Ulrich,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

I love my bag

Great experience my items are perfect, I am extremely happy. Thank you so much.

15 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Alfine,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

Perfect!

Perfect every time. I have ordered 3 times now, and despite all delivery issues I read online, I have not had an issue yet when buying from this site.

10 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Lawrence,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

Be Roma is the bomb!

I love my bag so much is hard to put it into words. Jess was awesome, always friendly and helpful, despite my silly questions, which put me at ease. Received in 6 days from ordering with full packaging included. I so much recommend Be Roma to everyone!!!

13 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Derek,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Jess.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

Love the quality...

Love the quality of my two bags. A+ service also, hard to match on all fronts.

12 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Innocenzo,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Betygsatt 1 av 5 stjärnor

Worst customer service experience ever

Please do yourself a favour and avoid this website at all costs. Customer service is good until your payment is taken. They send final product images for you to review, but ship the item regardless. I was unsatisfied with the final product images, but couldn’t do anything about it since it had already been shipped. When requesting a refund for not being satisfied with the product, I was denied on multiple occasions and ignored for days at a time by chat, message and email. For a company that guarantees 100% customer satisfaction and a 100% risk free, no questions asked shopping experience, let me just say that it has been the farthest thing from that.

EDIT: Thanks for your reply. If you aim for a seamless shopping experience, provide me with the refund I have requested on multiple occasions for a product I didn’t approve of shipping. And it’s quite funny that you ask to send you an email for an unresolved issue because that’s what I’ve been doing for the past week and all my emails and messages are being ignored and my Live Chats are getting ended with no reply.

11 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Miranda,

We're so disappointed to hear that your shopping experience with Be Roma this time hasn't been as seamless as we aim to provide.

We appreciate you taking the time to share your feedback and we'll be using your comments to improve our service.

If you have additional feedback or need help with an unresolved issue, please send an email with the subject “Trustpilot Review" to help@beroma.is

Betygsatt 5 av 5 stjärnor

Purse better than described.

Purchase via the website was easy. Item was better than described. Extremely fast shipping.

10 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Madelene,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

Easy piecey

Easy to order, love the customer service. Great quality and top service. Why didn't I find you before?

9 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Bernice,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

It was prompt and great service

Shopping at its best. Caring customer service and fast delivery. I will definitely buy again in the future.

8 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Dorotea,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Betygsatt 3 av 5 stjärnor

Customs issue

Be Roma was nothing short of exceptional all the way, but I give it 3 stars because my item was held with customs so it took another 10 days for me to receive it. To be fair, they sent me another one while they were dealing with customs which was great, but I missed the delivery data which was important to me. The quality of the item was great, and the customer service 5 stars, but I hope you understand why I had to post with 3 stars.

2 juli 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Imogen,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely apologize for the customs issue. Unfortunately this isn’t entirely under our control and it can happened on rare instances, but we would always send you another item fast as we did this time.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

Be Roma is AMAZING

After placing my initial order of two bags with them, I quickly placed several additional orders totaling 6 bags and 1 wallet. Jessica is amazing and extremely caring so is her manager Paul. I have never dealt with such professional and caring customer service and sales associates in all of my years as a consumer. Living in New York City and having access to the finest luxury stores and items available, I will continue to choose this company for their superior quality and absolutely amazing customer service. The quality is unbelievable even to my extremely high standards. I have 1 million questions with each purchase and they are always answered with patience and care, I have recommended Friends and will continue to recommend anyone in the market for a high-quality, beautiful luxury bag or wallet. I am still waiting for some items to be delivered, but everything that I have received so far has been absolutely perfect and any issue that I have come across has been dealt with swiftly, fairly and honestly. You can really trust this company, which is not a thing that I say lightly and not a word that I throw around. I consider myself a lifer!

25 juni 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Sandra,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Jessica and Paul.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

Always a pleasure shopping with Be Roma

You guys are the true definition of excellence. I could not be any happier!

25 juni 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Lisa,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.

Betygsatt 5 av 5 stjärnor

BE ROMA IS THE BEST!

Where do I start... not only the transaction was as smooth as I could wish for, but then it gets better every time. Jess from their customer service was flawless, always replying to my countless questions with ease demonstrating her knowledge. The quality of my bags is arguably the best I've ever seen in this industry, period! All items arrived fast and you can tell they were packed with love and care. I have recommended several friends and have no hesitations to say that BE ROMA IS THE BEST!!!

25 juni 2024
Omdöme utan inbjudan
Logotyp för Be Roma

Svar från Be Roma

Hi Brenda,

Thank you so much for taking the time to share your exceptional feedback.

We’ll pass your kind words onto Jessica.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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