Where do I start... not only the transaction was as smooth as I could wish for, but then it gets better every time. Jess from their customer service was flawless, always replying to my countless quest... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Where do I start... not only the transaction was as smooth as I could wish for, but then it gets better every time. Jess from their customer service was flawless, always replying to my countless quest... Se mer
Företaget har svarat
Amazing quality! I ordered a Dior and a Hermes bag from them and was skeptical at first as it was taking a while, but I received the bags today and I must say that the quality is superb! Super gratefu... Se mer
Företaget har svarat
This is my third purchased for Beroma and I'll never ever shop anywhere else again. I tried 2 other websites before, and on both occasions had poor experiences. Beroma delivers the good and then some.... Se mer
Företaget har svarat
Be Roma was nothing short of exceptional all the way, but I give it 3 stars because my item was held with customs so it took another 10 days for me to receive it. To be fair, they sent me another one... Se mer
Företaget har svarat
We founded Be Roma because we care about fashion shoppers and felt that they were being underestimated by the global players in the luxury industry. We work to deliver extraordinary products of Italian quality that elevate your wardrobe without breaking the bank. Be Roma offers worldwide shipping to more than 150 countries, including express delivery to the US. Our mission is to provide full buyer protection on all purchases with free shipping, easy returns, safe payment methods, and encryption technology for customer data.
1350 Avenue of the Americas, 10019, New York, USA
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Veldig hyggelig personale og fantastisk service! Maten var veldig god, og de hadde glutenvennlig mat.
Scam, scam, scam!
Buyers Beware!
Bags are of the worst quality, then when you claim you want a refund. They will give you a fake address so bag is unable to be returned, and then claim they have not recieved the bag so refund cannot be given.
My last reveiw has also been

Svar från Be Roma
Amazing quality! I ordered a Dior and a Hermes bag from them and was skeptical at first as it was taking a while, but I received the bags today and I must say that the quality is superb! Super grateful to Jessica and Paul for their communication and customer service! Company makes sure each bag is thoroughly inspected beforehand and videos are sent to you before shipping. Very happy with my purchase and will be ordering again. Thank you!

Svar från Be Roma
It's always a pleasure purchasing here. They have such amazing quality and the customer service is always great!

Svar från Be Roma
I recommend Be roma to other people. To date I have received top quality with first class customer care.

Svar från Be Roma
Purchasing was very easy. The shipping was fast I receive my package within five days. I was looked after by the amazing Lauren, who is really caring and friendly.

Svar från Be Roma
I am impressed with the high quality of my bag. I have only good things to say about it. Thank you for a great shopping experience, and I am already looking for my next bag.

Svar från Be Roma
Fantastic seller, user friendly site, my mom had chosen the exact purse she wanted so was ease to order. Packed very professionally, arrived ahead of time, and quality is off the charts.

Svar från Be Roma
Great experience my items are perfect, I am extremely happy. Thank you so much.

Svar från Be Roma
Perfect every time. I have ordered 3 times now, and despite all delivery issues I read online, I have not had an issue yet when buying from this site.

Svar från Be Roma
I love my bag so much is hard to put it into words. Jess was awesome, always friendly and helpful, despite my silly questions, which put me at ease. Received in 6 days from ordering with full packaging included. I so much recommend Be Roma to everyone!!!

Svar från Be Roma
Love the quality of my two bags. A+ service also, hard to match on all fronts.

Svar från Be Roma
Please do yourself a favour and avoid this website at all costs. Customer service is good until your payment is taken. They send final product images for you to review, but ship the item regardless. I was unsatisfied with the final product images, but couldn’t do anything about it since it had already been shipped. When requesting a refund for not being satisfied with the product, I was denied on multiple occasions and ignored for days at a time by chat, message and email. For a company that guarantees 100% customer satisfaction and a 100% risk free, no questions asked shopping experience, let me just say that it has been the farthest thing from that.
EDIT: Thanks for your reply. If you aim for a seamless shopping experience, provide me with the refund I have requested on multiple occasions for a product I didn’t approve of shipping. And it’s quite funny that you ask to send you an email for an unresolved issue because that’s what I’ve been doing for the past week and all my emails and messages are being ignored and my Live Chats are getting ended with no reply.

Svar från Be Roma
Purchase via the website was easy. Item was better than described. Extremely fast shipping.

Svar från Be Roma
Easy to order, love the customer service. Great quality and top service. Why didn't I find you before?

Svar från Be Roma
Shopping at its best. Caring customer service and fast delivery. I will definitely buy again in the future.

Svar från Be Roma
Be Roma was nothing short of exceptional all the way, but I give it 3 stars because my item was held with customs so it took another 10 days for me to receive it. To be fair, they sent me another one while they were dealing with customs which was great, but I missed the delivery data which was important to me. The quality of the item was great, and the customer service 5 stars, but I hope you understand why I had to post with 3 stars.

Svar från Be Roma
After placing my initial order of two bags with them, I quickly placed several additional orders totaling 6 bags and 1 wallet. Jessica is amazing and extremely caring so is her manager Paul. I have never dealt with such professional and caring customer service and sales associates in all of my years as a consumer. Living in New York City and having access to the finest luxury stores and items available, I will continue to choose this company for their superior quality and absolutely amazing customer service. The quality is unbelievable even to my extremely high standards. I have 1 million questions with each purchase and they are always answered with patience and care, I have recommended Friends and will continue to recommend anyone in the market for a high-quality, beautiful luxury bag or wallet. I am still waiting for some items to be delivered, but everything that I have received so far has been absolutely perfect and any issue that I have come across has been dealt with swiftly, fairly and honestly. You can really trust this company, which is not a thing that I say lightly and not a word that I throw around. I consider myself a lifer!

Svar från Be Roma
You guys are the true definition of excellence. I could not be any happier!

Svar från Be Roma
Where do I start... not only the transaction was as smooth as I could wish for, but then it gets better every time. Jess from their customer service was flawless, always replying to my countless questions with ease demonstrating her knowledge. The quality of my bags is arguably the best I've ever seen in this industry, period! All items arrived fast and you can tell they were packed with love and care. I have recommended several friends and have no hesitations to say that BE ROMA IS THE BEST!!!

Svar från Be Roma
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.