Ordered some 'Old Friends' coins and what came was not as described (very poor quality) and were faulty (letter missing) I was happy to return the faulty items but they just kept offering a meagre a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I brought the medium colour, but when I applied it it made my face look really pale and not the shade it is supposed to turn into.
As described and shown. Even though was longer than expected tracking was accurate so was able to follow process
Product arrived safe and sound and as described. Initial error on payment was quickly dealt with and resolved satisfactory. Very good customer services.
Företagsinformation
Skrivet av företaget
Welcome to our online shopping platform. Our primary objective has always been to provide an extensive range of high-quality products across diverse categories.
Kontaktuppgifter
4635 Ward Road, 79906, El Paso, USA
- support@bernadetee.co.uk
- bernadetee.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 17 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY. Items are misadvertised and when they arrive they are frequrntly incorrect or not as advertised.
I bought something for £12.33 but the charged me over £15 on my card. They refuse to restock the item and currently have offered me just £2 compensation. DO NOT USE THEM
Bernadetee UK is a scam. Stay away from them
This company is such a scam and they act as if they are UK based while they are not. I purchased a charger from them that was advertised as a C-type. Upon arrival it was not the case. I asked to return the item and get a refund. They asked me to send documentation which I did. They came back suggesting I should keep the charger and they credit me £3. I refused and asked for my full refund. To date they have ignored me.
They don't even deserve 1 star at all.
I really wish I read this before…
I really wish I read this before ordering from these conmen. Overcharged to start then no refund for the over charge and now no product. I blame Instagram for the advert. Avoid them if possible 🤬🤬
Do not but from them
I ordered these bras in my size. When they came they were way too small. I asked for their address and to get my refund of 50 pounds. They offered me 3 pounds instead. Of course I refused. Despite numerous mails I am still owed 50 pounds. DO NOT ORDER FROM THIS COMPANY
Ordered on 19/08
Ordered on 19/08. It’s now 30/08. NO PARCEL.
Email to company, stated it had been delivered. Asked me to contact post office!!!!.
Very suspicious. DO NOT USE YSE THIS COMPANY
Don’t risk it
Sizing of items is random and there is zero chance of return or exchange. Don’t wazte your hard earned money.
Ordered over a month still not goods…
Ordered over a month still not goods and Keep being fobbed off with the same answer about chasing the delivery company. But can't send proof goods have actually been sent.
I would rate this company zero!
I would rate this company zero!! Absolute charlatans. I am still waiting for my order, they said it was on way but nothing arrived. They apologised and blamed the courier service and said they would send me another order. I have received nothing and keep getting fobbed off with a problems with courier service. I have asked for a refund and they keep replying please wait for your order. DO NOT USE THIS COMPANY
I begrudge one star
I begrudge one star.
Just the same story as everyone else.
This company is an utter disgrace.
Absolute rubbish product.
I paid by Klarna 3 x monthly payment, I stopped payment via them explaining why.
I have a refund now.
Goods not fit for purpose
I waited 3 weeks for my £19.99 order to arrive.
I know my correct bra size to the millimetre, but this bunch of charlatans sent me bras which wouldn’t fit a 13 year old & insist that I ordered the wrong size not that they were flogging incorrect sizes to their unsuspecting customers.
They have offered me a derisory £6 refund & suggested I keep the bras or sell them as sending them back to China would be prohibitively expensive. I’d like to know where their .co.uk address comes from if in fact this company is based in China or USA or anywhere else they say they are based. It’s time UK Trading Standards took a stand against these fraudsters😡
AVOID AVOID AVOID
Exactly the same experience as everyone avoid at all costs. Sent wrong items offered me £2 refund on £20 order that I waited 3 weeks for material is like a j cloth no support and wrong size. Said I could return to China even though they advertise as a UK company but I would have to pay to send back.which they said would be expensive. And now their advert has disappeared so I cant leave a bad review.Absolutely scandalous they need reporting to trading standards. This is their latest email from them.
Thank you for your e-mail
We ship to you according to your order
If it doesn’t fit, you can give it to someone else or buy another
After all, returning the shipping cost you have to pay is not very cost-effective.
Yours sincerely,
Customer Service Team
Absolutely shocking customer service.
have I been scammed
I placed and paid for an order that was advertised, however I keep getting "updates" on the progress of the order, I am constantly asking where the order is and have even asked if this was a scam, they state that its the couriers, but after reading your reviews I don't think its coming, I am annoyed as I have asked for my goods
Ignore the 1 star
Ignore the 1 star, this company doesn’t deserve that!!! DO NOT BUY FROM THIS SITE! The product (bra x3) are utter rubbish! Cheap fabric and offer ZERO support. I ordered 36E and got sent Large, this was WAY too small! I’m so annoyed at myself for being taken in by the advert. Lesson learned!!!
Save your time and money, AVOID!!!😡
Do not use this company
Do not use this company. Still waiting for an order from 27 June. It’s now 16 August. No tracking since 26 July. They refuse to refund me.
Wish I had checked here first
Wish I had checked here first. Terrible Bras no support. Made in China. Charged me £25 too. My return window passed. Got sucked in with their advert. Dont buy
Avoid this company
Avoid this company. Nothing they sell is true to size
If you order a bra and you are a 38DD then order a 42EE or something as the 38DD is tiny. They didn’t want to know when I tried to tell them all they said was they are true to size and we can give you £2 off - absolute joke - customer service zero avoid!!
Avoid this company!
Avoid this company!
First, they charged me £25 instead of £19.99. When I asked why, they just refunded the extra £5 without explanation — very suspicious.
When I received the bras, I was shocked — they are clearly designed for a flat chest, and I wear 74DD. I asked for a return label to get a refund, but instead they kept offering me £2, then £4, now £6 to keep the items. I clearly stated I want a full refund and to return this useless lingerie, which is huge in band size but tiny in the cup.
They are deliberately wasting time so that the 14-day return window passes and they can avoid issuing a refund. Very unprofessional and dishonest.
AVOID SCAM
RIP OFF company…,,,,overcharged for order keep saying refund has been issued but still not received after 3 weeks …. Still waiting for order not a UK company as made out to be
AVOID AVOID AVOID DO NOT USE …. Robbing scammers!!!!!
Dreadful quality no support at all and…
Dreadful quality no support at all and company not interested in returns
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