BelTile Omdömen 

64
•
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Bought mosaic tile advertised as Colonial Glossy White Porcelain Mosaic 1x1, with stated size 12.875 x 11.75 size, but in fact this is just Merola Metro 1x1 tile sold at a premium. Horrible customer... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Beautiful tile selection, but they sent the wrong tile sample. Colors online do not fully match reality, so we are glad we ordered a sample. But, the sample we ordered is not the one we received.... Se mer

Betygsatt 5 av 5 stjärnor

THERE AREN'T ENOUGH STARS TO APPLY TO THIS BUSINESS. TALK ABOUT "CUSTOMER SERVICE" AND BelTile IS ON ANOTHER LEVEL...THIS COMPANY AND THEIR "CUSTOMER SERVICE" PERSON WENT OVERBOARD TO MAKE SURE THAT... Se mer

Betygsatt 5 av 5 stjärnor

I ordered the San Diego tile on a Thursday, and it arrived from Tunisia on Monday to me on the East Coast, well packaged in perfect condition. I was hesitant to order online, but it worked out great.... Se mer

Företagsinformation

  1. Golvförsäljare

Skrivet av företaget

Serving our customers online since 2007, Shop at beltile.com or call 866-925-8453. We specialize in unique stone, handpainted Moroccan, Iznik and Italian tiles, stone mosaics, and hexagon floor patterns.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

64 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(64)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Sent wrong tile.

Beautiful tile selection, but they sent the wrong tile sample.
Colors online do not fully match reality, so we are glad we ordered a sample. But, the sample we ordered is not the one we received. Makes me concerned about ordering large quantity - what if they send the wrong one?
When we ordered the sample we did not get any confirmation of shipping, tracking, or estimated arrival so it was a bit of a mystery until the tile sample showed up by mail.

27 april 2023
Betygsatt 4 av 5 stjärnor

My sample tile arrived in perfect condition, but…

My sample tile arrived in perfect condition, thanks to lots of bubble wrap. But I learned the hard way why it cost $35 to ship a 2x8" piece of tile: it came from Tunisia, not the US! So I will not be ordering more tile to put into a bathroom.

6 juni 2022
Logotyp för BelTile

Svar från BelTile

Hi Ann, we have another shipping option which is less expensive. Give us a call or email and we will see what we can do to help!

Betygsatt 5 av 5 stjärnor

Great customer service

Really impressed with BelTile. They contacted me, on there own, in order to help me save a bit of money. I received a couple of sample tiles within a week and both were beautiful. Thank you!

24 mars 2022
Betygsatt 5 av 5 stjärnor

Thrilled!

I ordered the San Diego tile on a Thursday, and it arrived from Tunisia on Monday to me on the East Coast, well packaged in perfect condition. I was hesitant to order online, but it worked out great. The tile is gorgeous, handpainted, classic pattern, color just as I expected, the perfect accent for my bathroom backsplash. Well worth the price + shipping.

24 mars 2022
Betygsatt 1 av 5 stjärnor

Please do not buy your tile from this…

Please do not buy your tile from this company. The company did not update their website on quantity which leads the customer thinking that they can buy a minimum quantity, which in fact, they have to buy 100 times more the amount. Reason, the shipments are coming overseas and they want to avoid supply chain cost from Overseas. You will spend well over $1,000.00 in cost of what you originally want. You will see!!!

9 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We received the tiles on Saturday

We received the tiles on Saturday. They arrived in good shape and were well packed. The tiles looked exactly as shown on the website. They are of very high quality and absolutely beautiful. The tiles came all the way from Tunisia and are so wonderful. Thank you!

23 augusti 2021
Betygsatt 2 av 5 stjärnor

We found some trim tile on the site…

We found some trim tile on the site that we wanted for a backsplash we were putting up. They would not sell the trim piece without selling the base tile. Part of me understands this policy. However, I am not going to pay $200.00+ in freight for tile I can pick up locally. We figured something else out.

9 juli 2021
Logotyp för BelTile

Svar från BelTile

Hi we are sorry that we were not able to fulfill your order. We do our best to ensure this information is provided in the product description. For the tiles you requested it did state we cannot ship these trim pieces separate from the field tiles. I am glad you were able to figure out another option.

Betygsatt 1 av 5 stjärnor

Not able to fulfill obligation

Not able to fulfill obligation, I put order in and then it confirmed order, wanted to charge me $35.00 in shipping for one box of tile I agreed, then 3 days later said they couldn't do it because the 10 sq I ordered wasn't enough. They wanted 75 sq of tile minimum. I don't even want to know what shipping that would have cost. Will not be a returning customer.

8 juli 2021
Logotyp för BelTile

Svar från BelTile

Hi sorry you were disappointed. Sometimes certain tile cannot ship UPS without breaking no matter how well it is packed. So that is why there are minimums listed on certain tile as they are required to ship freight. Sorry we were not able to ship the smaller quantity but we are trying to avoid breakage and even sadder outcomes.

Betygsatt 4 av 5 stjärnor

Unhappy

Tile sample came from another country so it went through many places before it arrived to me, the box was smashed in and the tile was chipped as well.
Paid a hefty price for just a sample and wasn’t pleased.
They did offer to send me another sample and try to remedy my issue so I did bump their stars up for that!

4 maj 2021
Logotyp för BelTile

Svar från BelTile

Hi sorry about the issue with the sample. Generally samples may have imperfections or may not be a full piece. We have reached out to you with a few options and hope one of them can resolve the issue.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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