Hugely disappointed in the top I ordered, the images on the website imply the material is cotton but it is cheap and nasty polyester and so badly made. I checked the size guide before ordering and it... Se mer
Bellavie London
Tack för att du använder Trustpilot. Tyvärr går det inte längre att lämna omdömen på just den här sidan, då företagets webbplats stängts ner. Om du har några frågor får du gärna kontakta oss.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So sorry I neglected to check this out before buying. I feel scammed as the item I bought finally arrived but looks nothing like the one advertised, the material is cheap and the sizing ridiculously h... Se mer
These sites are getting very clever at hiding their true origins. You see the word London in the title and you think UK, wrong. Chinese cheap rubbish, nothing like the pictures. I was caught out a few... Se mer
Ordered a men’s jacket which arrived after 3 weeks. Looks nothing like the one advertised online, different colour, thin, very poor quality and a completely different style. Have emailed to initiate a... Se mer
Företagsinformation
Skrivet av företaget
At Bellavie, we prioritise trendy fashion and premium quality. Our goal is to boost our customers' confidence with our superior yet affordable products. Explore our collection without delay!
Kontaktuppgifter
Bulgarien
- bellavie-london.com
Avoid!!!!
Item arrived and looked nothing like picture and the quality was poor. To return it you have to arrange your own shipment to China which may cost more that the cost of the item. I’m trying to come to an amicable resolution but I’m resigned to the fact I will not get a refund despite the item being nothing like the image.
27 oktober 2024
Omdöme utan inbjudan
Scam
Scam.
Ordered a jacket, it was falling apart the moment I opened the bag, buttons falling off, seams tearing. Costume quality fabric.
Emailed the company to get a return label.
Got this back:
“Thank you for reaching out to us. I’m sorry to hear that the items you received did not meet your expectations. We understand how disappointing this can be and are here to help.
Exchanges or returns are no problem at all and can be made within 30 days of receiving your order. Please note, as stated on our website, we do not offer a free return service, and we do not have a department store in Europe. All returns are processed through our department store in China. We have chosen to centralize this process in line with our commitment to sustainability, which is why we operate through one location to minimize environmental impact.
Since we only have one warehouse, it’s important that all returns are sent there. Shipping to another location could unfortunately result in the package being destroyed, and we would not be able to offer a refund.
Alternatively, if returning the items is not feasible for you, we are happy to offer another option. To support our eco-friendly approach and reduce CO2 emissions, you may keep the items and we will refund 10% of the total order value to your payment method (credit card). You could then choose to gift the items to friends or family.
I hope this option works for you, and I’m confident we can resolve this together. I look forward to hearing from you soon.
Thank you for choosing Bellavie London. We hope to have the opportunity to serve you again in the future.
Best regards,
Daniela from Bellavie London”
They are not based out of London, or anywhere in the UK.
23 oktober 2024
Omdöme utan inbjudan
SCAM! Avoid this company
This is a scam company, do not buy from them you will receive clothes that look nothing like the advert and pictures and good luck getting a refund or a response from them.
11 oktober 2024
Omdöme utan inbjudan
SCAM !!!
I believe i have been scammed for a price of two!
Never received an item... as everybody here
12 oktober 2024
Omdöme utan inbjudan
Scam
Scam, do not buy from here. Clothing purchased nothing like advertised, way too small and terrible quality. Returns are at own expense and need to be shipped to main warehouse in Asia. Please avoid at all costs.
21 oktober 2024
Omdöme utan inbjudan
Absolute scam
Absolute scam, product is nothing like what is advertised.
21 oktober 2024
Omdöme utan inbjudan
Scam
Scam! Do not use. Ordered a jacket and never arrived. Tried contacting customer service and heard nothing
3 oktober 2024
Omdöme utan inbjudan
Scam website
Scam website. Do not order anything. Saw advert on Instagram. Website looks legitimate and even shows a shop front reporting to be in London. This is not the case. Tracking details show item being shipped from China. I doubt I'll receive my item :(
DO NOT USE!!!!!
11 oktober 2024
Omdöme utan inbjudan
Definitely a scam
Definitely a scam. I placed an order a couple of weeks ago and never received an item. Tried contacted customer services and never had a response. Looking at their website they’ve published a fake trust pilot score. DO NoT USE
4 oktober 2024
Omdöme utan inbjudan
Svar från Bellavie London
Hi, thank you for your feedback!
We understand your frustration with the delays and the inconsistent updates regarding your order. We apologize for the inconvenience and the poor customer service experience. We are committed to improving our processes and providing a better experience for our customers.
Please contact us and the customer service team will try to help you as best they can.
We await your contact and wish you a good day!
More than likely a scam
Seems to be selling fake clothes which also appear on "Peper & Leaf"... which also appear to be a scam.
Noah/Dante/Kirk/Luke Bomber Jacket appears on a lot of websites.
10 oktober 2024
Omdöme utan inbjudan
Svar från Bellavie London
Hi, thank you for your message and I apologize for any inconvenience caused.
Please contact us and the customer service team will try to help you as best they can.
We await your contact and wish you a good day!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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