Befitting Omdömen 

579
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Easy ordering. Easy link for my insurance coverage. Timely shipping. Overall, I received what I ordered. Only drawback was that my previous supplier offered an option with single vision lenses as "for... Se mer

Betygsatt 5 av 5 stjärnor

Second year spending my vision benefits here and I’m very pleased with the quality and selection available . Process is super easy online and most of their frames have the virtual try on feature , al... Se mer

Betygsatt 5 av 5 stjärnor

Online shopping was easy. I had a few very technical questions and they were answered in a couple of hours with the email help desk. I didn't feel like they nickel-and-dimed me with 1,000 options... Se mer

Betygsatt 4 av 5 stjärnor

The virtual wearing of glasses does not deviate from the original eyeglass. That was great. The 4 star is for not having more options in terms of choosing different lens brand for eyeglass. Had I been... Se mer

Företagsinformation

  1. Ögonklinik
  2. Glasögongrossist
  3. Solglasögonbutik

Skrivet av företaget

Befitting offers premium designer prescription eyeglasses. Enjoy our wide collection of eyeglasses of all sizes, shapes and colors!


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

579 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(579)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great glasses and experience

I really appreciated the tools to virtually try on glasses and the guidance to measure pupil distance. It was great to be able to do this from home with no high-pressure salesperson trying to upsell me. Customer service was helpful. This is the second time we have used Befitting to order glasses and have been very satisfied with the outcome.

6 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great first-time online experience.

This was my first experience ordering eyeglasses online and Befitting made it easy. It was a cinch to select glasses and see how my insurance coverage worked. I ordered on a Wednesday afternoon and was wearing my new specs the following Tuesday- fast!

24 juli 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Process was easy and no hassle of going…

Process was easy and no hassle of going to a local eye glass store.
The only thing I think Befitting could do better is to make sure frames are straight and not twisted before
sending out. I received my glasses and the frame sat crooked on my face to I had to figure out how to adjust them without being broken. This could have been checked and adjusted before being sent out.
I was excited to receive my new glasses to I kept checking the status online and it never changed for almost ten days, then when it did change it said they were in the process. Days later, after receiving my glasses I got an email saying they had been shipped.
Their notification process is slow.
Overall, I am very satisfied and would order again.

29 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not starting off good

I placed my order 7-10-24. Still has not shipped!!!

25 juli 2024
Omdöme utan inbjudan
Logotyp för Befitting

Svar från Befitting

Hi Crissena,

I'm so sorry to hear about your experience with us and the delay with your order. We strive to maintain a solid order processing system, but sometimes unforeseen delays occur.

The good news is that I can see your order is scheduled to arrive today, and our Care team has already reached out to extend a credit as an acknowledgment of our gap in service. If there is anything else I can look into for you, please do not hesitate to reach out!

With thanks,
The Befitting Team

Betygsatt 5 av 5 stjärnor

A Game Changer!

First, this company is a game changer! I will never buy glasses from a brick and mortar store! The experience of putting in my information for my insurance and my benefits being loaded was absolutely amazing. It took maybe a week before I got my glasses and they are great. At first I didn't believe it but I read the reviews and took a chance. So glad that I did!

12 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fashion chic

I love my new sunglasses. The fit is awesome. They fit snug, don’t leave an imprint on my nose, and they don’t slide down my nose. The polaroid lenses have a prescription so it makes it very easy to read and my eyes are protected against harmful sun rays. I love my new sunglasses so much I forget to take them off once I come inside. They are so light, fashionably chic,and the lenses are so clear you forget that you are not wearing eyeglasses.

19 juli 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Great customer service and fast…

Great customer service and fast delivery. Workmanship needs improvement. Ordered Oakley prescript glasses and inside frame was scratched. I assume when they installed the lens. Should be more careful on a $300 frame.

17 juli 2024
Omdöme utan inbjudan
Logotyp för Befitting

Svar från Befitting

Hi there!

Thank you for the kind words about our customer service and delivery speed. We're sorry to hear about the issue with your Oakley frames. We definitely want to make this right. Could you please reach out to our customer care team at help@befitting.com or call us at 1-833-233-4884? We’ll look into this and help you out.

Thanks for bringing it to our attention!

Chat soon, Befitting

Betygsatt 5 av 5 stjärnor

I worked with Daniel to resolve an…

I worked with Daniel to resolve an issue that I was having with my glasses. He was both personable and professional - not always a combination that you find in a customer service representative - and when you find an excellent one like Daniel, be sure to take the time to let them know it!!

5 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service

In the past I have always ordered my glasses in person in a retail store setting. However, I have come to enjoy the ease of ordering through Befitting. The website makes it easy to select a frame of my choice and easily connect to my insurance to utilize my benefits.

I have had great experiences receiving support from their staff by communicating my questions and providing my prescription through email at my convenience. Although the majority of contact has been held through an online channel, it is very apparent that the support team values customer service and goes above and beyond to offer the best customer experience.

10 juli 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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