Easy ordering. Easy link for my insurance coverage. Timely shipping. Overall, I received what I ordered. Only drawback was that my previous supplier offered an option with single vision lenses as "for... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Second year spending my vision benefits here and I’m very pleased with the quality and selection available . Process is super easy online and most of their frames have the virtual try on feature , al... Se mer
Online shopping was easy. I had a few very technical questions and they were answered in a couple of hours with the email help desk. I didn't feel like they nickel-and-dimed me with 1,000 options... Se mer
The virtual wearing of glasses does not deviate from the original eyeglass. That was great. The 4 star is for not having more options in terms of choosing different lens brand for eyeglass. Had I been... Se mer
Företagsinformation
Skrivet av företaget
Befitting offers premium designer prescription eyeglasses. Enjoy our wide collection of eyeglasses of all sizes, shapes and colors!
Kontaktuppgifter
Montgomery Rd 10700, 45242, Cincinnati, USA
- 1-833-233-4884
- help@befitting.com
- befitting.com
4,3
Utmärkt
579 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
New Go To Glasses Provider
The ordering process was easy to follow and my glasses came just as I expected. Very happy, my wife just placed her order.
1 maj 2024
Omdöme utan inbjudan
Great experience and product
27 april 2024
Omdöme utan inbjudan
Would order again.
I very pleased with my purchase and got the glasses I wanted that I couldn’t find elsewhere. Total time from ordering was two weeks and some of that time was because I overlooked the need to submit measurements. Communication was good, glasses were well packaged and a perfect fit. I will consider buying again when I need new glasses.
14 mars 2024
Omdöme utan inbjudan
I am definitely not impressed
I am definitely not impressed, ordered for my husband on 4/15 .. still no glasses .
I ordered for myself on a different site , glasses arrived within 2 weeks .
15 april 2024
Omdöme utan inbjudan
Svar från Befitting
Hi Carmen,
I'm sorry for the frustration and inconvenience this delay has caused. We understand how important it is to receive your glasses promptly.
Based on our records, we've been actively monitoring your order since it was placed on April 15th. Unfortunately, there was a delay in obtaining the frame from our vendor, which has impacted the overall timeline. We sincerely apologize for this unforeseen circumstance, and we were happy to extend the discount we presented.
Regarding your request to cancel the order, we're currently awaiting confirmation from the lab. Once we have an update, we'll proceed accordingly.
Thank you for your understanding and patience throughout this process. If you have any further questions or concerns, please feel free to reach out to us directly.
Best regards,
The Befitting Care Team
Great communication made them in almost…
Great communication made them in almost half the time they said it would take awesome job
26 april 2024
Omdöme utan inbjudan
My first time ordering sunglasses…
My first time ordering sunglasses online. Kinda hesitant but did it anyway. No regrets. My Betsy Johnson sunglasses are adorable. Really happy with them! I was in no hurry to receive them which took over two weeks.
21 april 2024
Omdöme utan inbjudan
Had issues with glasses that were….
Had issues with glasses that were defects from the manufacture. Befitting has been amazing addressing and fixing the problems, I highly recommend and trust,
17 april 2024
Omdöme utan inbjudan
Arrived perfe t
My glasses arrived and they are exactly as I ordered. The fit is perfect and I love them. Came protected from shipping so they arrived flawless!
17 april 2024
Omdöme utan inbjudan
Great service
Great service, friendly staff, thanks for your efforts…love my new glasses, exactly as I ordered!
16 april 2024
Omdöme utan inbjudan
Ordered a pair of Oakley Sunglasses
Ordered a pair of Oakley Sunglasses. Processing and production time took 3 weeks. Overall happy with the purchase but be prepared to wait. Had to order a temporary pair from another company while I waited which came within 3 days total.
15 april 2024
Omdöme utan inbjudan
Good shape and nice glasses.
Good shape and nice glasses.
However, I should measure the size of glasses and shape more precisely. It's little big to me and make my eyes looks small. Also transition lense isn't much be darker than I thought. I should buy XTRActive not just Gen8 but beffiting doesn't sell XTRActive. Delivery and other things good.
19 april 2024
Omdöme utan inbjudan
Better than I imagined
I was a little apprehensive at first.
The frames that I received were better than I had anticipated. I would say excellent. Also the fit is perfect.
Progressive and photo sensitive lenses!!!
Couldn’t ask for better.
4 april 2024
Omdöme utan inbjudan
like the first pair so much
like the first pair so much, ordered a second
9 april 2024
Omdöme utan inbjudan
This was my first time ordering and I'm…
This was my first time ordering and I'm very pleased with the quality of the product, in the future I will definitely order again from Befitting.
15 mars 2024
Omdöme utan inbjudan
i think it is good except I cannot get…
i think it is good except I cannot get price match which made me unhappy.
19 april 2024
Omdöme utan inbjudan
Excellent Customer service
I had a pair of prescription sunglasses made. I received them, but found out that Befitting is not accepted by my insurance.
The web site said it was (and still says it is). They only accept my insurance for contacts. So I had to send the glasses back. The return process was easy. The customer service was outstanding. Refund was very quick. If my insurance was accepted I would buy here again. Be sure to double check...maybe a phone call is merited.
1 april 2024
Omdöme utan inbjudan
My original order took well over a…
My original order took well over a month to be fulfilled, and they kept making excuses about 'supply issues'. They said they would refund $50 back to my account, but I have yet to see one penny back from this company in light of the terrible customer service. Avoid this company!
UPDATE...I received a response from Befitting asking me to contact them about my concern...but the problem is that I've been in contact with multiple customer service reps from the company and have still not received the promised refund. What do I do now, Befitting?!?
5 april 2024
Omdöme utan inbjudan
Svar från Befitting
Greetings.
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the delay in fulfilling your order and for the issues you encountered. We are pleased to inform you that we have resolved the system error that affected our manufacturing process and are now back on track with our operations.
It is important to us that we can at minimum validate that your refund had been processed and provide you an update. Please reach out to us with your order number at your earliest convenience.
Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your business and are hopeful to restore your confidence in our services.
Best regards,
The Befitting Care Team
Excellent customer service & cute frames
Needed to return a pair for an exchange for a mistake I made in my prescription. The new pair arrived two days after I sent the return back. Easiest customer service experience ever. Also, these frames are adorable and the lens are correct. I will always order through Befitting.
29 mars 2024
Omdöme utan inbjudan
Wonderful to deal with from beginning to end…
I needed to return my prescription sunglasses after I received them. I contacted customer service and they were EXCEPTIONAL through the return process. I was able to return the glasses and my account was credited back immediately. They also contacted my vision insurance to reinstate the benefits used.
I have used Befitting in the past and will most certainly return when I look to purchase my next pair of glasses.
I highly recommended for the quality, the selection, the speed of service, and their customer service.
Thank you!!!
28 mars 2024
Omdöme utan inbjudan
Excelente servicio
Excelente servicio, las Oakleys son originales y la receta la hicieron a la perfección.
28 mars 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.