Because Market Omdömen 

I've been a customer since the company began and I've tried most of their products. The maximum absorbency booster pads are excellent for pull-ups and diaper use. Using them extends the incontinence product, which saves money. Unfortunately, the pricing is a bit expensive for the items I use most, and price increases seem regular, which is unfortunate.
Overall, I would still recommend the company and its products for incontinence needs,

The products are great, but if you want to change anything you have to call them. Can’t do anything on line. You build up points but they don’t apply to subscription orders, so again you have to call

I love the overnight women's Pads they are soft against the skin and don't chafe yet offer up to 3 Cups protection like advertised. The best product I have ever tried that I like. Delivery is always quick and customer service great

I have experienced only positive interactions with Because. The product has been as advertised. I received help in adjusting my subscription. I continue to use the product because it works for me.

I called and got a very helpful response to my needs. She was courteous, prompt, and very knowledgeable about her product and delivery times.

The Because products are just right for me. They have everything I need to feel confident. I use the nighttime underwear as well as the booster pads. I stay dry all night. No leaks, yea!!!

My Because women’s underwear has worked very well for me. The feminine fit is snug in all the right places. The look and feel does not embarrass me in public places.

Liars and thieves...still have yesterday to receive my refund for returned item. Almost a month. They trick you into free sample, then next thing you know, you're subscribed. And even though its in the small print, you receive no email confirmation of order on any details of this hidden subscription. I returned a month ago. No refund. I email CS, they reply they got my request and will get back to me in 24 hrs. They get back in 25 hrs, now say need 48 more hours to escalate.

On 9/19/25 I ordered a FREE sample of Because feminine products. On 10/6/25 "Because Market" took $60.92 from my bank card account, Unauthorized. I never subscribed and I never placed an order. I sent an email to the company and alerted my credit card issuer. I called the company -- "Because Market" absolutely refuses to refund my money. I spent much time on the phone arguing that I did NOT subscribe to their service, nor was I informed of any 14-day window. "Because Market" took advantage of me and helped themselves to my funds simply because they had my credit card number. I call this Fraud. My money should be refunded, and this company must stop taking advantage by abusing our financial information. BE WARY OF THIS SCAM!!

I was a depend person and hated it until I tried because no irritation comfortable the fabric is awesome thank you because!

Same complaint as others on here about a $2.99 trial offer and for which I was charged on 8/02/25 but then on 8/16/25 I was charged $89.86 of which I didn’t order. Sent an email about this and was told they would get back with me within 24 hours and they didn’t. I don’t care for the product and now I have a box of their product that doesn’t work well at all for me. I’ll return the unopened box for a full refund.

This company makes it impossible to return products. I ordered and they kept shipping when I told them to cancel my subscription and now they want me to provide all kinds of information that I do not have access to in order to return and at my expense. Do not buy these products.

Ordered a sample. Never saw anything clearly denoting the sample was a starter package for additional product that would be billed and shipped. Next thing I know my credit card was billed for over $90 in briefs. In addition the product under performed badly. Male brief leaked like a sieve.

Its a shame that this "family owned business uses unethical marketing practices that fool people into being signed on to a subscription and offer frequent customer discounts that blow up your txt messages and its extremely difficult and confusing how to use "said" discounts on your order. Basically, ordering direct from the manufacturer will cost almost double what you can get on Amizon. You cant sign into your account without depending on them to send an Email. If you use your phone's auto fill for sending them your address to log in to your account, you will not get a link sent. We like the product a lot. They advertise that they developed the product from personal experience when caring for their loved one. They have done themselves and countless elderly people a disservice. Their marketing tactics are misleading and very frustrating to those of us trying to care for a loved one with incontinence issues. Their telephone customer service reps are obviously reading a script rather than reading the actual person on the line. They continually attempt to upset other prodects in the same format over and over again. I would not trust any medication they push either. Their business model for sales and marketing are unethical and a pain. Thank God I never gave them my Moms contact information, because Im sure they would have no problem taking advantage of kind hearted elderly people who will automatically not want to cause a fuss and can be abused by scams. If the founders are at all like their website promotes, they really screwed up to contact with this Marketing firm. Ugh

Company is a fraudulent company. Offer a free sample. You have to pay $2.99 for free sample then they sign you up for a full subscription to their products without permission. Then a $66 plus charge on my PayPal account. Not to mention they sent the wrong size. I have 4 unusable bags of adult diapers and I am worried it will continue regardless of my emails and calls to cancel and refund.

SCAM!! They take advantage of elderly!!

Scam Alert
This company offers a starter kit which is a wonderful option to try a new product out prior to a subscription commitment. My starter kit cost was $16.88 and was sent on June 18th. On July 2nd; I receive a large package containing three smaller packages with #10 items (size XXL)inside for a total of 30 undergarments costing $49.85! I did not approve or order this charge. I immediately sent an email to customer service expressing my dissatisfaction in receiving items not ordered or authorized to be charged on my bank card. It has taken numerous emails and calls to rectify this issue, each time telling me to be patient and that they were working on my issue. I have just received their decision on July 11 with return options, at my expense per their policy! I have a policy as well which is not to send or charge me for items not explicitly approved. Why is the customer always the one at fault? A starter or trial kit prior to a subscription commitment is simply that. BECAUSE’s unethical, take advantage business practices ensures that the consumer becomes a victim
once again. I watched the video of the owner, read the reviews prior to ordering the starter kit. Consumers should be given the opportunity to commit to a subscription. I’m out the $49.85 and stuck with 30 unused, unopened undergarments in a pile of earned distrust. Why are these companies allowed to enforce their policies with no regard or respect for the consumer? It’s definitely “BUYER BEWARE!”

Do not order from this company. We have been trying to cancel a monthly shipment for over 6 months. Their "Customer Service" reps yell at you on the phone and swear that the order is coming from an unknown online company and they are helpless to stop them. You have to go to your bank for assistance.

I sent this company my PayPal account for a $2.99 trial offer. The went on TWO TIMES MORE and charged my PayPal account for $76.83 x2. Despite my contacting them.
I am trying thru PayPal to be refunded for such
Very Shady practices.
I am reporting them to Consumer affairs , FTC and to Texas State consumer agency.

Ordered a sample I was told I had 30 days to cancel the subscription. I was sent my first order 12 days from the time I got the sample and my card was charged $60. I have reached out to this company over the phone and via text message. They are giving me the runaround and making it very difficult to complete the return. I feel like they are taking advantage of my age and lack of experience with online orders. Pretty much robbing the elderly. Additionally the product is terrible