Because Market Omdömen 

223
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had a little rough going to get started with Because but their customer service policies are outstanding. The quality of their product is outstanding as well. So glad after using the same product... Se mer

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Betygsatt 3 av 5 stjärnor

I do not like to call your company and not be able to talk to a person. I just keep getting the runaround about getting a free call button that you wear around your neck! there is another phone numbe... Se mer

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Betygsatt 5 av 5 stjärnor

Because has been what I’ve been searching for some time. I’ve used several different products but nothing holds bladder leaks like Because. It stays in place and absorbs without leaks. I purchased onc... Se mer

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Betygsatt 2 av 5 stjärnor

The overnight pullups are comfortable enough, but they leak urine heavily from legs and the inner material does not hold urine or lock it in. This product reacts like a wet towel as they are seemingly... Se mer

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Företagsinformation

Informationen kommer från olika externa källor

Quality incontinence products at a fraction of the cost, shipped discreetly to your doorstep each month.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

223 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(223)

176 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Wonderful Company

This company is the best . I have been using their products for years. Would never use anything else as they are the best. When you contact them they go out of their way to take care of you. They are the best

14 maj 2026
Omdöme utan inbjudan
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Svar från Because Market

Hi Cynthia and Bruce,

Thank you so much for the wonderful words and for your years of loyalty! We're always happy to go out of our way for you.

Warmly,
The Because Team

Betygsatt 3 av 5 stjärnor

I thank you for asking my opinion on my…

I thank you for asking my opinion on my experience with your company. I am glad that you do not remove me from your list of customers when I do not order new product every month. There was a time when someone ordered what they thought I might like and charged my debit card for the cost of the products. It turned out to be items I could not use and that I ended up giving away. That is my only negative complaint. It was helpful to talk directly to a human when I needed help with using some bonus points.
Sincerely,
Sharon

15 maj 2025
Omdöme utan inbjudan
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Svar från Because Market

Hi Sharon, thank you for sharing your experience with us! We're so happy to hear that you appreciate the flexibility of our ordering process.

We are truly sorry about the past experience where an unwanted order was charged to your account. That is definitely not the standard we strive for, and we appreciate you giving us another chance. We’re glad our team was able to provide that "human" touch and help you navigate your bonus points!

If there is ever anything else we can do to help, or if you'd like us to double-check your account settings to ensure those surprise orders stay in the past, please don't hesitate to reach out to us at help@becausemarket.com.

The Because Team

Betygsatt 5 av 5 stjärnor

They send your order on time ,their…

They send your order on time ,their product absorbs more than the ones in the store and you don't have to be embarrassed standing in line running into someone you know. I have been ordering from them for 8 years,never been disappointed.

5 maj 2026
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Svar från Because Market

Hi Penny, thank you so much for being a loyal customer for the past 8 years! We are thrilled to hear that our products are providing the protection you need and that you enjoy the convenience and privacy of our home delivery. We look forward to serving you for many more years to come!

- The Because Team

Betygsatt 3 av 5 stjärnor

This review is second hand I order and pay on my sister's behalf. She is homebound in a trailer.

This review is second hand. I order this for my sister who is bed bound in a trailer. It's been over a year . She uses the XXlge. I also order her the extra absorbent overnight pads.
I order a Quantity of 6 pks of 10 pull ups and 4 pks of pads.
My complaint is the company's policy regarding using the earned points.(only allowed to use 10 per order) Therefore points expire before they can be applied to new orders.
I have expressed this to the staff who accepted my order via phone.
They have always been helpful , professional and understanding regarding my concerns. I am in the process of researching for another product source where I won't have to sacrifice points, etc. Makes no sense to be unable to apply $$ that I earned through purchases.

13 maj 2026
Omdöme utan inbjudan
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Svar från Because Market

Hi Nancy, thank you for the care you provide for your sister. We are very sorry to hear that our rewards policy has been a source of frustration, especially given your long-term loyalty. We understand how disappointing it is to have points expire or face limits when you’ve earned them through consistent purchases.

We are sharing your specific feedback regarding the points limit and expiration with our leadership team to help us improve the program. We would love the opportunity to connect with you personally to see how we can make this right for you and your sister. Please reach out to us directly at help@becausemarket.com so we can assist you further.

- The Because Team

Betygsatt 3 av 5 stjärnor

Great products!! Not a great website.

Your products are great but your website leaves a lot to be desired. I tried to add an item to my subscription and it was a nightmare. The “chat helper” told me they couldn’t find the product so I had to order it separately and pay another $7.99 in shipping.

13 maj 2026
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Svar från Because Market

Hi Susan, we're so glad you like the products, but we're sorry the website was difficult to use. Please reach out to us at help@becausemarket.com so we can help resolve this issue for you.

- The Because Team

Betygsatt 5 av 5 stjärnor

Love the overnight pads

Love the overnight pads. They were a real game changer for me. I used to wear two depends style overnight pants with an always maximum pad and still wasn’t always dry in the morning. Now I wear one pant and the Because Overnight pad and haven’t had a problem.

4 maj 2026
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Svar från Because Market

Hi Kricket, we love hearing that our Overnight pads have been working for you.

We’re so glad we could help you simplify your routine and, most importantly, help you wake up feeling dry. Thanks for sharing your success story!

The Because Team

Betygsatt 5 av 5 stjärnor

I appreciate how Because is reliably…

I appreciate how Because is reliably sending their products to me.
I've learned to wear an Overnight with a Premium on top to provide a more secure fit around my thin thighs. Now, at last, no more leakage during the night!
I do hesitate to call only because the reps ask twenty personal questions.
Redeeming my reward points is frustrating.

13 maj 2026
Omdöme utan inbjudan
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Svar från Because Market

Hi Ann, we are so glad that layering the Overnight and Premium products has solved your leakage issues! We hear your frustration regarding the reward points and the detailed questions from our reps, and we’ll be sharing that feedback with our team to help streamline things.

The Because Team

Betygsatt 3 av 5 stjärnor

Products are good, not exceptional: Customer service is pleasant, but unresponsive, ineffective

Products are good, but not exceptional, and on the more expensive end of the cost spectrum as compared with comparable products from other companies. Because Market has the most pleasant customer service agents I’ve ever encountered; however, their agents seem unable to offer any help that isn’t part of a scripted product pitch. I encountered a problem with a “custom” bundle of 2 products meant to be used together. The problem stemmed from a quantity mismatch in packaging of Product 1 (20 per pack) and Product 2 (10 per pack). Because defines the bundle as 4 packs of each product, resulting in a 50% surplus of Product 1 each month. The pleasant customer service agents seem incapable of grasping the quantity mismatch problem and have offered only one solution - cancelling my subscription. So much for a “custom” bundle or customer service. The convenience of auto delivery is being overshadowed by unresponsive, ineffective customer service.

12 maj 2026
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Svar från Because Market

Hi DC, we sincerely apologize for the mismatch in your bundle quantities and that our service felt scripted. We want our "custom" bundles to actually work for your needs, so please reach out to us at help@becausemarket.com so we can fix this for you personally.

The Because Team

Betygsatt 5 av 5 stjärnor

Helpful and Caring

The staff are very helpful and connect with their customers. They answer questions while showing care and concern. I love the products. They make a bad situation go much smoother. The fit is much better than any other product in the market. The ordering is easy and shipping is fast.

12 maj 2026
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Svar från Because Market

Hi Dee, thank you for the kind words! We’re so happy to hear that our team has been helpful and that the fit of our products is making your daily routine much smoother.

The Because Team

Betygsatt 5 av 5 stjärnor

Your product allows me to be a regular person with protection for any accident,!!

Your product allows me to use the different levels of your product to use for different occasions and your hba products complement the usage of your product. I also like the subscribe and save option.

12 maj 2026
Omdöme utan inbjudan
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Svar från Because Market

Hi Blanca, we’re so glad our products help you feel like yourself again. It’s great to hear that the different protection levels and our subscribe and save option are working well for you!

The Because Team

Betygsatt 5 av 5 stjärnor

When I found your overnight diapers

When I found your overnight diapers. It was a new beginning. 6 years of bladder inconstant from bad back surgery. Finally a product that lives up to its claim 6 cups is impressive. You become my go to brand.

12 maj 2026
Omdöme utan inbjudan
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Svar från Because Market

Hi Brian, it’s wonderful to hear that our products have provided a new beginning for you. We’re glad the 6-cup absorption is living up to its claim and giving you the protection you’ve been looking for.

The Because Team

Betygsatt 5 av 5 stjärnor

Comfortable and efficient

Comfortable and efficient

12 maj 2026
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Svar från Because Market

Hi Jan, thank you for the feedback! We're happy to hear you find our products both comfortable and efficient.

The Because Team

Betygsatt 5 av 5 stjärnor

Product and Staff are Great.

First, these are the best underwear I have found for keeping me dry overnight or on long trips. Secondly, I live in two different places and the shipping department has yet to make a mistake about where to ship my order. I highly recommend you folks!

12 maj 2026
Omdöme utan inbjudan
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Svar från Because Market

Hi Righton, thank you for the high recommendation! We're thrilled our products keep you dry on long trips and that our shipping team is hitting the mark for both of your locations.

The Because Team

Betygsatt 3 av 5 stjärnor

I ordered too much of different…

I ordered too much of different products that either didn't fit properly or didn't meet my needs. I ended up with a closet full of items I couldn't or wouldn't use. Finally found the right size and product. I tried to donate the unused products to care facilities, but health laws prevent them from accepting them. What a waste of good products that someone can use and maybe can't afford. I should have just ordered sample packs of each item I thought might be best for my needs.

5 februari 2026
Omdöme utan inbjudan
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Svar från Because Market

Hi Ginger, thank you for sticking with us until you found the perfect fit!

The Because Team

Betygsatt 5 av 5 stjärnor

Because are the best I have found

Because are the best I have found. It feels like cotton and any accidental leak is wicked away and doesn’t even feel like you had the accident. The pads are just as great.

12 maj 2026
Omdöme utan inbjudan
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Svar från Because Market

Hi Teresa, we're so happy to hear our products are providing the wicked-away comfort you deserve! It's great to know you're enjoying both the underwear and the pads.

The Because Team

Betygsatt 5 av 5 stjärnor

Amazing product and experience

I have been buying because incontinence products for my mother for over a year and it has been a game changer. Great quality products and so convenient that it arrives at her doorstep!

11 maj 2026
Omdöme utan inbjudan
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Svar från Because Market

Thank you for being such a great support to your mother! We’re honored to be a part of her routine for over a year and glad the doorstep delivery is making things easier for you both.

Betygsatt 5 av 5 stjärnor

You make a good product

You make a good product. I wear them daily. I don’t have any leak worries. I have been using Because for years and Depends don’t compare.
Thank you

12 maj 2026
Omdöme utan inbjudan
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Svar från Because Market

Hi Nancy, thank you for being a loyal customer! We’re so glad we can provide that leak-free confidence that other brands couldn't.

The Because Team

Betygsatt 4 av 5 stjärnor

Your products seem to work best for me

Your products seem to work best for me. I have tried different brands but I keep coming back to Because. The fit is great a doesn't restrict my movement. All in all a very good product.

12 maj 2026
Omdöme utan inbjudan
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Svar från Because Market

Hi Mark,

Thanks for always coming back to us! We're so glad the fit keeps you moving comfortably.

Best regards,
The Because Team

Betygsatt 5 av 5 stjärnor

Women helper

I find your product the,best on the market.i just recently uae your cleaning spray it helped very well.

1 maj 2026
Omdöme utan inbjudan
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Svar från Because Market

Hi Jaydean,

Thank you! We're so happy to hear you consider us the best on the market, and we're glad the cleaning spray is a hit!

Warmly,
The Because Team

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