Beaver Log Cabins Omdömen 

50
•
TrustScore 2.5 av 5

2,5

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Six years on and still paying the price of using the services of Beaver Log Cabins to build my forever home. Nothing but issues since from redoing all the sewage drains, replacing leaking windows, and... Se mer

Betygsatt 5 av 5 stjärnor

Great service and fast delivery. Good quality product (Stig log cabin) and easy to assemble. Full documentation is provided with painting instructions also. There is no comparison to a steel or plain... Se mer

Betygsatt 5 av 5 stjärnor

The first stage of construction of my Sligo log cabin is complete. Gavin & Stephen arrived on site and instantly identified an issue which was discussed at length and alternative quickly suggested.... Se mer

Betygsatt 1 av 5 stjärnor

We were buying a log cabin gave our deposit of 3,000 decided not to get it anymore due to bad reviews etc.Asked for a refund and they refused and stole our 3,000 and still have it to this day. Employe... Se mer

Företagsinformation

  1. Timmerhusbyggare

Informationen kommer från olika externa källor

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2,5

Dålig

TrustScore 2.5 av 5

50 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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2,5

Alla omdömen

(50)

7 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Got bar with decking and cladding

Got bar with decking and cladding, project went smoothly.
Office staff and ground workers all good.

21 januari 2026
Omdöme utan inbjudan
Logotyp för Beaver Log Cabins

Svar från Beaver Log Cabins

Thanks for the review Bryan we really appreciate it!!

Betygsatt 5 av 5 stjärnor

Dealt with Natasha and she couldn't do…

Dealt with Natasha and she couldn't do enough, I was happy with the outcome and aftercare. Took her advice and recommendation regarding maintenance etc. Thanks guys

23 september 2025
Omdöme utan inbjudan
Logotyp för Beaver Log Cabins

Svar från Beaver Log Cabins

Thanks for the review Lisa we really appreciate it!

Betygsatt 1 av 5 stjärnor

Cabins

I bought one of these and it didn’t last very long 6 years and it started rotting must now replace it

12 april 2026
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Betygsatt 1 av 5 stjärnor

We purchased a log cabin from Beaver…

We purchased a log cabin from Beaver Log Cabins in 2020, based on clear assurances that it would “last her for life” and was covered by a warranty. This cabin was bought specifically for my disabled sister, so those promises were extremely important to us.

The reality has been completely unacceptable. The cabin is very poorly insulated and extremely cold. It has serious damp problems, including damp carpets, and there are clear signs of water getting in. We have even had slugs entering the cabin, including into her room.

This is not only a failure in quality, but a failure to provide something safe and suitable for someone vulnerable.

We have contacted the company about these issues, but they have refused to fix the problems or take responsibility, despite the warranty and the claims made at the time of sale.

We feel completely misled and let down. I would strongly warn others not to rely on the promises made by this company. Our experience has been extremely distressing and disappointing.

AND IT DOESN’T EVEN DESERVE A STAR

I can’t reply to your post!
But again same old excuses and just a complete lack of responsibility . I really hope others are treated better if buying from this company and they make sure they are fully aware of what they are getting and that the product is built right and are fully advise of the constants maintenance required to upkeep this
Or maybe they just reconsider their purchase entirely

24 mars 2026
Omdöme utan inbjudan
Logotyp för Beaver Log Cabins

Svar från Beaver Log Cabins

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and the distress this situation has caused, particularly given the cabin was purchased for your sister.

At the time of purchase in 2020, we provided clear guidance that all timber structures require ongoing maintenance to perform as intended, including external treatment and repainting at a minimum of every two years. We also understand that you chose to carry out the initial painting yourselves, and our records indicate that the cabin has not been repainted since installation.

Since your purchase, we have made efforts to assist by offering advice and guidance when concerns were raised. We also arranged a site visit approximately two years ago to assess the cabin and provide further support. However, this visit did not proceed as you opted to follow alternative advice from a local handyman instead of our recommendations, which meant we were unable to carry out a full inspection at that time.

The issues you have described—such as damp, insulation concerns, and water ingress—are typically associated with a lack of ongoing maintenance in line with the guidance provided. While we fully appreciate how upsetting this situation is, particularly given your circumstances, we have continued to offer support and advice wherever possible.

We sincerely apologise for the frustration caused. We remain willing to provide guidance to help improve the condition of the cabin; however, it is essential that the recommended maintenance schedule is followed to prevent further issues.

Betygsatt 1 av 5 stjärnor

If I could leave a no star review I…

If I could leave a no star review I would … this company so a scam and I would avoid at all costs
Cabin is terrible … leaking everywhere and I have the videos and evidence to prove
Currently seeking legal action to help our disable sibling who was advised this was a life long product

I’m taken back by this response - I think your maybe telling a few lies here
This seems to be a recurring problem ur company deals with hence I don not feel like we are the problem here
We waited a very very long time for your foreman to come…. He never came so again a few porkies here

How you do this to a disabled girl - I do not know

But anyway - u will receive our legal letter quite soon and hopefully we can finally get his resolved

If only ur attempts to help us were as quick as ur Trustpilot response

24 mars 2026
Omdöme utan inbjudan
Logotyp för Beaver Log Cabins

Svar från Beaver Log Cabins

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and the distress this situation has caused, particularly given the cabin was purchased for your sister.

At the time of purchase in 2020, we provided clear guidance that all timber structures require ongoing maintenance to perform as intended, including external treatment and repainting at a minimum of every two years. We also understand that you chose to carry out the initial painting yourselves, and our records indicate that the cabin has not been repainted since installation.

Since your purchase, we have made efforts to assist by offering advice and guidance when concerns were raised. We also arranged a site visit approximately two years ago to assess the cabin and provide further support. However, this visit did not proceed as you opted to follow alternative advice from a local handyman instead of our recommendations, which meant we were unable to carry out a full inspection at that time.

The issues you have described—such as damp, insulation concerns, and water ingress—are typically associated with a lack of ongoing maintenance in line with the guidance provided. While we fully appreciate how upsetting this situation is, particularly given your circumstances, we have continued to offer support and advice wherever possible.

We sincerely apologise for the frustration caused. We remain willing to provide guidance to help improve the condition of the cabin; however, it is essential that the recommended maintenance schedule is followed to prevent further issues.

Betygsatt 1 av 5 stjärnor

THROUGHLY DISAPPOINETD

We bought one of these for my disabled sister after our mother passed away in 2021. First year was great, we done everything as told to do regarding painting and sealing etc. All off a sudden the damp started and the continuation of slugs entering due to this. We have tried with the company on numerous occasions only to have no help what so ever and trying to blame us. We have had outsider come and look only to tell us the roof and insulation are not up to standards but one of the RUDE girls (COLLEEN) in the office had no empathy or respect for what we were telling her and actually hung up on us. {NOT Natasha}. We then tried again and got Trevor but again he tried to say we were wrong and that it was not their fault. He continually over spoken me and twisted everything we said. I am thoroughly disappointed with this all as my sister is on a low income and we bought this to do her for her forever home. Any ideas of how we can be helped.

In response to your comment: Thank you for responding, but your reply contradicts much of what actually happened.

We followed every piece of information and instruction that we were given. If something more was required, it was never communicated to us at any stage. It is unfair to claim that we “didn’t follow the instruction” when we completed all the steps you advised at the time. You cannot hold us responsible for information that you say existed but never provided.

Your statement also contradicts itself — you claim you were willing to send someone out, yet the moment we sought legal advice (because of ongoing issues), you refused to send anyone. You cannot say you wanted to resolve the problem while simultaneously refusing the one action that could have helped.

You also keep insisting that all problems come down to painting and maintenance, but the issues we experienced were already present despite us doing exactly what we were told. Blaming us is simply an attempt to shift responsibility instead of addressing the actual faults with the unit.

Your response does not align with the facts, and the contradictions only reinforce the concerns in my original review.

26 november 2025
Omdöme utan inbjudan
Logotyp för Beaver Log Cabins

Svar från Beaver Log Cabins

Hi, we are sorry that you feel this way however you were sent clear instruction that the cabin needed maintained and painted at the time of ordering and you have failed to look after the cabin appropriately. We had offered someone to come out and look at the unit but you advised us that you were seeking legal advice and therefore we advised to speak through our solicitors. We have evidence here that all the correct information was sent and we are sorry you didn't follow the instruction. Once you said solicitors were involved we could not send the foreman out to assess and give further advice. I would also like to point out that as you were on a budget you chose to do the initial painting and treatment of the cabin yourself - this was not carried out by Beaver Log cabins - all issues you are experiencing lead back to the painting and maintenance of the unit.

Betygsatt 5 av 5 stjärnor

The whitegate log cabin

I recently had a log cabin built by beaver log cabins. The cabin turned out great. It looks fantastic and the up down lighting outside is a lovely addition that illuminates it at night and makes it look very impressive. I went with cladding which wasn't cheap but I'm glad I did as it's now safe from the elements.

Steve and Gavin started the job and took great care to clean up after themselves and paid close attention to detail.
Next was Stephen and Isaac who did a great job in the lashing rain, day in day out, to put up a solid and reliable structure.

Everyone was really friendly and helpful making sure I got what I wanted.
The guys had to come back a few times to finish off a few small issues but they did so without complaint and I didn't need to pay the final 10% until they had finished everything.

26 november 2025
Omdöme utan inbjudan
Logotyp för Beaver Log Cabins

Svar från Beaver Log Cabins

Hi Shane, Thank you for your review. We are so glad you are happy with your new cabin! :)

Betygsatt 1 av 5 stjärnor

Caveat emptor

I ordered a cabin from this company's webb site which clearly shows a built in bathroom,.However what i received was a cheaper open plan cabin and bathroom kit nothing like the advertised product,the reason given for this, after payment was made " a cabin name change" .With the benefit of hindsight i would have nothing to do with this company.

31 juli 2025
Omdöme utan inbjudan
Logotyp för Beaver Log Cabins

Svar från Beaver Log Cabins

Dear Dave,

Thank you for taking the time to share your feedback.

We would like to take this opportunity to clarify a few key points regarding your order.

Firstly, the cabin model name change was communicated to you prior to delivery, and we ensured that the cabin you received matched the exact specifications of the product you originally ordered. There has been no downgrade or substitution—you did not receive a “cheaper” version, but rather the correct cabin and bathroom kit as listed.

Secondly, regarding the bathroom installation, the model you purchased includes a separate bathroom kit, as shown on our website. We have explained the installation process on multiple occasions, and our team has remained available to assist with any questions you may have had during the process.

We understand that clarity and expectations are important when making a purchase, which is why we strive to be transparent at every stage. We’re sorry to hear that your experience has not met your expectations, but we are confident that we have provided the correct product along with the necessary support.

If there’s anything further you'd like to discuss, we’d be happy to speak with you directly.

Kind regards,
Beaver Log Cabins

Betygsatt 1 av 5 stjärnor

This company asked me for €18000…

This company asked me for €18000 deposit for the 3 bed log cabin I picked and because of family issues I could not go ahead with the build that was not even started.I let them know and they told me I am not untitled to my deposit.I have a solicitor on this now i would not recommend this company they have in my opinion stole €18000 😡😡😡

1 juli 2025
Omdöme utan inbjudan
Logotyp för Beaver Log Cabins

Svar från Beaver Log Cabins

Dear Maria Carey,

We’re sorry to hear of your personal circumstances and that you were unable to proceed with your planned build.

However, we must clarify that your deposit was retained in accordance with our agreed terms and conditions. Upon receipt of your deposit, we placed your specific cabin into stock and committed resources in preparation for your build. These costs were incurred on your behalf and as such, the deposit is non-refundable.

We take allegations such as “theft” extremely seriously and do not accept this characterization. As you have now engaged a solicitor, we will refer the matter to our legal team and all further correspondence can be handled through the appropriate legal channels.

We remain committed to operating with transparency and integrity in all of our client dealings.

Kind regards,
Management

Betygsatt 1 av 5 stjärnor

We were buying a log cabin gave our…

We were buying a log cabin gave our deposit of 3,000 decided not to get it anymore due to bad reviews etc.Asked for a refund and they refused and stole our 3,000 and still have it to this day. Employee also got extremely aggressive when refund was asked for multiple times.

28 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I bought my cabin in 2016

I bought my cabin in 2016, problems from day one, leaking windows and leaking at the interlinked corner connections, company changed the windows and doors eventually but rot had set in, I was told the leaking at the corners would stop when the cabin stopped moving, again the wood rotted. The roof sagged, they installed support, the foreman on the job was helpful. Unfortunately I found rot in the roof, again they replaced some of the roof but now it has spread, looks like the whole roof will need replacing, very hard to get anyone to fix it as it is specialised. Two engineers looked at the cabin, they were surprised by the speed it rotted. So my advice do your research before buying, get knowledge about the product.

17 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Six years on and still paying the price…

Six years on and still paying the price of using the services of Beaver Log Cabins to build my forever home. Nothing but issues since from redoing all the sewage drains, replacing leaking windows, and leaking on joints too. Ive paid a fortune having to have it all rectified and to top it off the composite decking wasnt spaced properly and now has buckled and starting to breakup. If you want a forever cabin do not go here, they wont fix any problems you have, will say its your fault. One big expensive mistake i regret to this day.

27 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service, great team, great product

The team at Beaver delivered my cabin exactly when they said they would and it arrived in perfect condition.

I was able to assemble it myself and it absolutely fits the criteria I set out before making my purchase.

The team helped me at every step of the way and were an absolute delight to work with - I have no hesitation in recommending them to friends and family.

15 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Done a few projects with Trevor and the…

Done a few projects with Trevor and the team. From start to finish the quality of work was very professional. Nothing was a bother, they went above and beyond.
Trevor has also been very genrious in numerous charities I’m involved in, donating cabins and sponsoring events.

Big thank you
Gerard

25 mars 2023
Omdöme utan inbjudan
Logotyp för Beaver Log Cabins

Svar från Beaver Log Cabins

Hi Gerard, always a pleasure doing business with you! We will always support local charities, thank you for your review! Trevor :)

Betygsatt 5 av 5 stjärnor

Very happy with Trevor and Beaver Log Cabins

Very happy with Trevor and his team at Beaver Log cabins.

The quality of the work was excellent and the price reasonable and fair.

We are repeat customers. Willie and Gavin were very professional on site and the after sales service was very good too.

Many thanks
Stephen

23 maj 2023
Omdöme utan inbjudan
Logotyp för Beaver Log Cabins

Svar från Beaver Log Cabins

Hi Stephen, Thank you for taking the time to write us a review. We hope to continue our business relationship in the future, Trevor

Betygsatt 5 av 5 stjärnor

Highly Recommend

I purchased my cabin from beaver log cabins about a year ago, I absolutely love it I got it for the back of my home to use as a salon as I closed my salon down and wanted to work from home it was the best decision I ever did. I can’t fault beaver log cabins from the staff on the show site to the builders and to the owner himself. Everything was so professional and wasn’t a problem to do anything that I wanted, I have sent many people to beaver log cabin though out the year I recommend these guys a lot I can’t fault them in anyway, thank you for making my dream come true I am so happy with my cabin.

23 maj 2022
Omdöme utan inbjudan
Logotyp för Beaver Log Cabins

Svar från Beaver Log Cabins

Hi Lorraine, so glad that business is still doing well! Thank you for your kind review we really appreciate you taking the time to speak about your experience with our company, From The Beaver Log Cabins Team :)

Betygsatt 5 av 5 stjärnor

Bought the Kay cabin of Trevor in 2018

Bought the Kay cabin of Trevor in 2018, we lived in it for 2 years when building our new house! It was the best advice giving to us at that time and still glad we went down the log cabin road! It’s the cosiest house you can ever live it and there has been absolutely no problems with it! Trevor was very easy to work with and very accommodating! We built the cabin ourselves, with any building challenges he was always on the end of the phone for guidance! Highly recommend Beavor log cabins!
I have the cabin on Air Bnb now and the guests love it 😊! Check it out on air bnb in Omagh Co Tyrone! *Country Cabin on the outskirts of Omagh*

20 maj 2023
Omdöme utan inbjudan
Logotyp för Beaver Log Cabins

Svar från Beaver Log Cabins

Hi Danny, thanks for sharing your experience with our company. So glad the cabin is doing well on Air BnB for you! Heres to a busy summer season :) From The Beaver Log Cabins team

Betygsatt 5 av 5 stjärnor

2 bedroom house

I do not usually write reviews but after my daughter showed me some bad reviews on beaver log cabins i felt i wanted to write about my experience. We had a residential cabin installed approx 1 year ago in Donegal. its a mid size 2 bedroom cabin. We came to the site in Bridgend and viewed it before purchasing. Trevor talked us through all stages of the process, even going so far as to choosing curtains and mats for the cabin. We have never had a minutes bother with our home, and the cabin is still sitting like the day it was built. The builder at the time was William, he was very helpful and they seemed to have the cabin up in no time. We have sent a few people to Trevor over the past year who have also got different cabins and they all have the same experience. I would recommend beaver log cabins to all my family and friends no problem, Jane x

30 juli 2022
Omdöme utan inbjudan
Logotyp för Beaver Log Cabins

Svar från Beaver Log Cabins

Hi Jane, yourself and Andrew were a pleasure to deal with and you have really made your cabin into a beautiful home! We really appreciate you taking the time to speak about your positive experience with our company. From The Beaver Log Cabins team :)

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