Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Great service from the start to the end. Had exactly what I was looking for. Contacted customer service and got an instant reply. Very happy with the service. Definitely recommend!
Svar från Beautyflex
Dear Amber,
I hope this message finds you well.
We would like to Thank You for taking your time to share your review on Trustpilot, and we are glad to hear that you had a positive experience shopping at Beauty Flex UK.
Best regards,
Isabella
Customer Care Team
BeautyFlex.co.uk
Help@BeautyFlex.co.uk
Great range of products, always purchase my essential hair care from here, prices do not disappoint and the delivery was super speedy. Really happy with my order ! Thank you ☺️
Svar från Beautyflex
Dear Razan,
I hope this message finds you well.
We would like to Thank You for taking your time to share your review on Trustpilot, and we are glad to hear that you had a positive experience shopping at Beauty Flex UK.
Best regards,
Isabella
Customer Care Team
BeautyFlex.co.uk
Help@BeautyFlex.co.uk
I Ordered 7 hair dye on Friday 28th of March from beauty flex. 5 days on I Still have not received my item. I Spoke to a gentleman who goes by the name of Von. My experience with this person was very negative. Von was absolutely useless and not helpful at all regarding my order and trying to support me. It is the first time ordering from this site and i do not intend on ordering anything else in the near future. I called on Friday 5th of April regarding my order and spoke with Von. He informed the manager will be in at 10am so I waited on the phone for 20 minutes only for Von to inform me the manager . has not arrived. No one was picking up to my number therefore I had to ring on an alternative number and that is when someone answered. PLEASE STSY AWAY FROM THIS RETAILER. THE LEVEL OF CUSTONER SERVICE IS APPALLING. I then called back around 10am only for the same person to say ‘ you can’t speak to the manager as he has gone to the GP. How appalling is this…. He then said we are going to send another parcel to you .. but should I not have had a confirmation email to state this which I have not received. I emailed customer services and asked for them to provide me with an update of where my package is. I have not received any email from the company .
Great company had what I wanted, quick delivery and lovely customer service
I recently made an order for 2 colour correcting concealers and my package arrive today but the bag is open and empty. The bag and receipt has some of the green colour corrected leaked on to it but both concealers are missing. I emailed the company and sent photos about this, both directly and through their website 2 weeks ago but still have not heard back. I am extremely disappointed as I have not heard back anything or gotten a refund.
Never ordered from here before but ordered passion twist hair for next day delivery yesterday and it came today. Will definitely be buying from here again
Items arrived well packaged. I took a chance ordering as it's not a company I have heard of before. I will definitely recommend to friends and family. Good prices and good stock.
Thank you!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
