Be and Care Omdömen 

I made an order, which has been confirmed and in few days they added a tracking number. The link didn´t work so I went on website of the courier and tracking number was not found. Basically it was non existing number. I contacted customer servis and they just replayed: "for some reason your order is returning to us, so that you don't have to wait any longer, we will refund your order, if you want to make the purchase again it will be a pleasure to assist you." I asked if they can sent the goods I ordered instead refund (because my bank has different currency = CZK and I will loose money. No chance.
Generally normal online shop would solve the problem with delivery and send it. But obviously there was no any problem, they didn´t have the products I ordered. Only possitive thing is that they comunicated

No customer service, all they care about is money. I didn't hear from the company when my order didn't turn up. They only cared when after 3 wks I asked for a refund. After I received the refund they then harassed me nearly every day to tell me to refuse delivery from royal mail. Only problem royal mail said the order was still in Portugal. Horrible people who don't care AVOID!

Even though I haven't received the order yet due to an error in the mailing address, Be and Care has reached out and offered to resend the products. Will review again once products arrive.

A rapidez no processamento da encomenda.
Tudo estava impecavelmente bem embalado e foram colocadas amostras para experimentar.
Gostei muito da experiência. A repetir!

Communication between sender and receiver was great . Always kept me well informed via email as to date of arrival .Arrived on date promised!

Order took long to arrive and package was completely ruined.

Realice una compra el 25 de Noviembre y no llega he escrito por whastsapp y no contestan no volvere a adquirir un producto con elkos

i shopped at be and care few times. its handling and shipping time took much longer than its competitors. for my experiences, be and care usually takes about 2 to 6 weeks to deliver my orders. if there is any out of stock item, you never know unless you ask them. customer service is ok. it takes 2 or more days to get their answer. they stil have a lot of rooms to improve their business. i'll go with its competitors first cause shipping speed is important to me.

The products were not packed well, one or two of the items I bought opened up and the contents spilled out onto the other products making a mess and I lost over half a bottle of one of the items. Very frustrating!

I ordered the product and it took over 2 months to arrive with me having to reach out to customer service multiple times.
I order an item and paid. One month later I hadn't received anything, just the order confirmation so I contacted customer service. They said they missed my proof of payment but now that I confirmed it they would send me what I ordered.
One month later I reached out again that I hadn't received anything not even a shipping email.
Then they clearly lied and told me that my order was shipped but the label was destroyed with water damage while in transit and the postal service could no longer trace it. But they would send a new one. Within a couple hours of the second complaint and asking for my money back I got my first email with a tracking number.