The delivery was very fast, but unfortunately, the quality of the joggers is disappointing. I purchased four pairs, and after wearing them only twice, all four have developed laddered seams. The quali... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing clothes at such good value too! I’ve bought a large bundle of T-shirts trousers shorts. Men’s and woman’s and everything is lovely - will definitely be buying more again soon - the quali... Se mer
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I was sceptical of the quality at the price and being from social media but was very pleasantly suprised . The hoody is so cosey and as good of a quality as others at a higher price of the market . Ha... Se mer
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I love B Couture, the hoodies are so much better than the other branded that begins with B, i would always choose B Couture 💓 Pj's are great too, ordered these for the first time and love them, e... Se mer
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Företagsinformation
Skrivet av företaget
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear. We stay ahead of the game with our collection of street styles, creating bold designs tailored to help you stand out and be seen. B Couture London is an innovative, global brand offering fresh, contemporary street styles, all at premium quality and great value. It’s about being more than just a label. It’s about the lifestyle, the journey and the stories in-between.
Kontaktuppgifter
Brockholes Pavilion Claughton Industrial Estate, Brockholes Way, Claughton-On-Brock, Preston, , PR3 0PZ, PRESTON, Storbritannien
- 01772 428082
- info@bcouturelondon.com
- bcouturelondon.com
4,2
Bra
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to order from website and fast…
Easy to order from website and fast delivery. Had a hoodie, shorts and t shirt set for £20. Was a bit unsure what they would be like at that price but was pleasantly surprised. Good quality, all were as expected and fit well. Really pleased with purchase and would buy again. 100% recommend.
15 juli 2026
Svar från B Couture London
Nikki Davies,
We are so pleased to hear you had such a positive experience with your recent order! It's wonderful to know that our website was easy to use and that your delivery was fast. We're especially glad the hoodie, shorts, and t-shirt set exceeded your expectations in terms of quality and fit. Thank you for your kind words and for recommending us!
Kind Regards
B Couture London
Fast delivery
Fast delivery, jumper is fabulous great quality, shorts and t also good... price amazing 👏
16 juli 2026
Svar från B Couture London
Victoria Parker,
We're thrilled to hear about your fast delivery and that you love the quality of your jumper, shorts, and t-shirt! It's also wonderful to know you found the price amazing.
Kind Regards
B Couture London
Svar från B Couture London
Hello,
Thank you for your lovely review!
We're delighted to hear you love our clothes. We really appreciate your support and hope to see you shopping with B Couture again soon!
Kind Regards,
B Couture
T-shirts
I purchased 2 top quality oversized t-shirts, quick service and incredible price. Will definitely be buying from this brand again.
16 juli 2026
Svar från B Couture London
Alex,
We're so pleased to hear you're happy with the quality of your oversized t-shirts and found our service quick and prices incredible. We truly appreciate your kind words and look forward to your future purchases!
Kind Regards
B Couture London
Good quality but size issues
The jumpers and t-shirts are great in colour, quality and size, however the same can’t be said for the shorts and leggings which fall very small in size.
The delivery was good and quick to arrive with tracking.
16 juli 2026
Svar från B Couture London
maraied,
We're so glad our jumpers and t-shirts met your expectations for colour, quality, and size, and that delivery was quick! We appreciate you highlighting the sizing issue with our shorts and leggings; we'll certainly look into this feedback.
Kind Regards
B Couture London
Svar från B Couture London
Sarah Rimmer,
We're so happy to hear that you found great value and comfort with us. Thank you for your wonderful feedback!
Kind Regards
B Couture London
The refund process isn't easy I'm…
The refund process isn't easy I'm waiting for my returns label and you only have 14 days
15 juli 2026
Svar från B Couture London
Hello,
Thank you for taking the time to leave your review.
We're sorry to hear you've found the returns process frustrating. We understand your concerns about receiving your returns label within the returns timeframe.
Please contact our Customer Services team if you haven't already. We'll be happy to look into this for you and ensure your return isn't affected by any delay in issuing your returns label.
Thank you for your feedback, as it helps us continue to improve our service.
Kind Regards,
B Couture
Hoodie and tshirt fit perfect
Hoodie and tshirt fit perfect , the shirts are to small . I got a size 12 and the shorts are more a size 8.
15 juli 2026
Svar från B Couture London
Judith Hanna/Garrett,
We appreciate you sharing your feedback regarding the sizing discrepancy with the shorts. We understand how frustrating it is when items don't fit as expected. We are looking into our sizing guides to prevent this in the future.
Kind Regards
B Couture London
Svar från B Couture London
PG,
We are so happy to hear you love your order! Thank you for sharing your positive feedback with us.
Kind Regards
B Couture London
Easy to order and receive but the…
Easy to order and receive but the clothes do not last! They go bubbly within the first 2 times of wearing the clothing.
19 december 2025
Svar från B Couture London
Tammy Crump,
We appreciate you sharing your feedback regarding the clothing's durability. We are concerned to hear about the pilling after only a couple of wears. We are always working to improve our product quality.
Kind Regards
B Couture London
Svar från B Couture London
darnette bignall,
We are so pleased to hear you loved it and found the quality to be good. Thank you for your wonderful feedback!
Kind Regards
B Couture London
Svar från B Couture London
Hazel,
We're so happy to hear that you and your daughter love the outfits! Thank you for sharing your positive feedback with us.
Kind Regards
B Couture London
Good quality but the sewing around the…
Good quality but the sewing around the pockets of the shorts is too weak
14 juli 2026
Svar från B Couture London
Benjamin Gbidye,
We appreciate your feedback regarding the quality of our shorts. We are sorry to hear about the stitching around the pockets and will certainly look into this to improve our products.
Kind Regards
B Couture London
Poor quality
14 juli 2026
Svar från B Couture London
Hello,
Thank you for taking the time to leave your review.
We're sorry to hear that the quality of your purchase didn't meet your expectations. We really appreciate your feedback, as it helps us continue to improve our products.
If you haven't already, please contact our Customer Services team and we'll be happy to look into this for you.
Kind Regards,
B Couture
Absolutely terrible experience i…
Absolutely terrible experience i ordered and the items came quickly, they were all too big requested a exchange took nearly 2 weeks to recieve a qr code to send original items back, they were sent back over a week ago. I havent received any communication about them receiving them items or sending my new ones out. Ive now had to go and buy replacement products wouldn't buy from b couture again
3 juli 2026
Svar från B Couture London
Hello,
Thank you for taking the time to leave your review.
We're very sorry to hear about your experience and understand how frustrating this must have been. While we're pleased your original order arrived quickly, we're sorry that the sizing wasn't right and that you experienced delays with receiving your exchange QR code and subsequent updates.
This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused. Please contact our Customer Services team with your order details if you haven't already, and we'll investigate your exchange as a priority and work to resolve this for you as quickly as possible.
Thank you for bringing this to our attention, as your feedback helps us improve both our service and processes.
Kind Regards,
B Couture
Fantastic customer service
Fantastic customer service. 💜 I placed an order and thought I had chosen next day delivery which I hadn’t so I emailed the company to see if I could change the delivery and a lady called Kirsty left me a voicemail to get it sorted. It felt like there was no trouble at all in sorting this out for me. I recieved the parcel today and I have to say the quality of the items is brilliant by daughter will be pleased, I have actually just placed another order to put the items away for her birthday.
21 juli 2026
Omdöme utan inbjudan
Svar från B Couture London
Hello Joanne
Thank you so much for your wonderful 5-star review! 💜
We're delighted to hear about your positive experience with our customer service and that we were able to help get your delivery sorted for you. It was a pleasure assisting you!
We're also thrilled that you're happy with the quality of the items, and we hope your daughter loves them just as much. Thank you for placing another order with us for her birthday – it really means a lot to the whole team.
We truly appreciate your support and look forward to serving you again soon.
Kind Regards,
Kirsty & the B Couture Team
The T-shirts are fabulous definitely in…
The T-shirts are fabulous definitely in this hot weather
2 juli 2026
Svar från B Couture London
Emma,
We're so glad to hear that our T-shirts are fabulous, especially in this hot weather! We appreciate your wonderful feedback!
Kind Regards
B Couture London
Bought clothes for my daughter but were…
Bought clothes for my daughter but were small.Returned but my fullamount was not refunded.Was to refund £51 on the message but refunded £45.
2 juli 2026
Svar från B Couture London
Dear Pauline
Thank you for taking the time to leave your review.
We're sorry to hear that you were disappointed with your refund. Upon reviewing your order, we can confirm that the £4.99 deduction was the return postage fee. As returns insurance was not purchased at the time of ordering, this charge is deducted from the refund in line with our returns policy.
We understand this may have been unexpected, and we're sorry for any frustration caused. If you have any questions regarding your refund or would like us to explain the calculation in more detail, please don't hesitate to contact our Customer Services team, and we'll be happy to help.
Kind Regards,
B Couture Team
Svar från B Couture London
Hello,
Thank you for taking the time to leave your review.
We're sorry to hear that the fit wasn't as expected. We understand that sizing can vary depending on individual body shape and fit preference, and we're sorry this item wasn't right for you.
Please don't hesitate to contact our Customer Services team, who will be happy to assist you with sizing advice or help find a more suitable option.
Kind regards,
B Couture
I’ve had the worst experience with this…
I’ve had the worst experience with this company ever. Bought few T shirts and returned all of them back. The customer service by a lady call Kirsty was horrible. Rude and quite unprofessional. It was pretty hassling experience returning them. I was asked to pay towards their PayPal in order to return them. Clothes were too small and bad quality. I’m sure they’d respond with make up stories to look good on reviews. But if you want a good quality t shirts with better customer service please avoid this company at any cost.
20 juli 2026
Omdöme utan inbjudan
Svar från B Couture London
Dear Janitha,
Thank you for taking the time to leave your review.
We have reviewed your case and can confirm that only one part of the Newton Court Set was returned to us. As advised in our email sent on 09/07/2026 at 11:09, we explained that we were unable to process the return because the set was incomplete.
At that time, we offered the following options:
Return the matching shorts to us so we could process the return for the complete set.
Have the item already received returned to you for a postage fee of £4.99.
You chose to have the item returned to you.
As discussed during our telephone conversation on 20/07/2026, we are unable to process an exchange or refund for items that are returned as incomplete sets. In line with our Returns Policy, all items must be returned unworn, unwashed, in their original condition, and with all labels attached. As the full set was not returned, we were unable to process your request.
If you would like to review our Returns Policy in full, please visit:
https://www.bcouturelondon.com/pages/returns-refunds-exchanges
Kind regards,
B Couture
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