BathTCG are always a delight to shop with. The staff are friendly and always willing to help, plus they make a lot of effort to ensure things are fair and look after their players.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Since this shop opened and my kid learnt to play the card version of Pokémon he spends less time staring at his consoles and more time building decks, strategizing and playing with other real life pe... Se mer
Been trying for weeks to obtain a physical copy of Pokemon Pokopia! My family absolutely loves the game, and we needed a second copy but getting it digitally from the eshop (that we’d never be able... Se mer
Booked a spot for the magic the gathering commander night, arrived only 15 minutes after the start and was told there was no places left. One of the staff mentioned my name was the only one he didn't... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Bath TCG is a small company setup to provide trading card games and accessories at affordable prices. We pride ourselves on our customer service and are happy to help with any questions you may have.
Kontaktuppgifter
Fullers Way, BA2 2UG, Bath, Storbritannien
- 07597 721064
- admin@bathtcg.co.uk
- bathtcg.co.uk
4,7
Utmärkt
345 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bath TCG Are Awesome!
The guys at Bath TCG always offer an exceptional service. The atmosphere is warm, friendly and casual and it's a great space to play your favourite TCG.
20 juni 2023
Superb service as always!
26 maj 2023
Been buying from Bath TCG for months…
Been buying from Bath TCG for months and never had any issues. The community is also amazing so definitely would recommend.
20 april 2023
Really Good TCG store
Really good friendly staff, very good prices on there sleeves and prices for MTG, also the Friday night MTG is really good.
7 april 2023
Omdöme utan inbjudan
Dugtrio ftw
Friendly knowledgeable staff, great atmosphere, always made to feel very welcome.
7 april 2023
Best tcg store iv ever been to freindly…
Best tcg store iv ever been to freindly communities and staff affordable prices great place altogether
3 april 2023
Really happy with my order
Really happy with my order, shipping was really quick too. Wouldn't hesitate to order from here again, highly recommend this shop.
14 mars 2023
Great service, great stock.
Entered bath tcg's new shop this week and was super impressed, positive vibe from the lady behind the desk who was super helpful. And a great choice of products and stock levels. Everyone should visit.
16 februari 2023
Omdöme utan inbjudan
Great Service
Legitimate. Ordered Pokemon Elite Trainer Box (ETB)
Great Service, prompt delivery and condition was excellent!
9 januari 2023
I had a problem with my order spoke to someone over the phone who sorted it out. They were very helpful. i was pleased my purchase
I had a problem with my order I called and spoke to someone who sorted it out quickly.
Everything arrived as promised. I was pleased with my purchase and the service I received.
19 december 2022
Amazing customer service. Highly Recommend
Amazing customer service from Ben.
Ordered 2 items and 1 arrived damaged due to it being mishandled by the courier service.
Contacted Ben, he resolved the issue and initiated a replacement immediately.
Replacement arrived a couple days later, in perfect condition, and I’m 1 happy customer that will 100% be using BathTCG again.
12 januari 2023
Omdöme utan inbjudan
Fast efficient service
9 januari 2023
Quick dispatch and brilliant service
Items were dispatched swiftly and they put up with my frustrations about the postal strikes without complaint. Couldn't recommend more, I'll be purchasing from them again.
30 november 2022
Svar från Bath TCG
Hi Rin, thank you for your kind review. It means a lot at the moment with the way everything is. Thank you again for your patience and understanding during this time. Many thanks, Ben
Better than the competition.
Ben was very quick to acknowledge the order and call to discuss a potential stock issue, he then went far out of his way to contact his extended network to resolve the issue.
The shipment was quick, and far quicker than other sellers we ordered similar items from on the same day. Finally, but really not the main thing, his prices were better than anyone else we compared to for these items.
We will make use of Bath TCG's services again.
5 december 2022
Svar från Bath TCG
Hi Roy, thank you so much for the kind review. It's great to hear you were pleased with the service provided and I look forward to helping you again in the future. Many Thanks, Ben
Items have not arrived and I have had…
Items have not arrived and I have had no comms despite several emailsb
10 december 2022
Svar från Bath TCG
Hi Derek, I am sorry to hear your item has not arrived yet. As I am sure you are aware there are mass delays all across the Royal Mail network due to the strikes which have caused massive backlogs at depots. All I can do at this moment in time is to be patient.
As for your e-mails, I have only had the one from yourself and I responded the following day, I am sorry I didn't get back to you on the same day but it has been a very busy time for myself.
Please do reach out to me should you require any further support.
Many Thanks,
Ben
Bath TCG
Excellent Service
Went the extra mile to procure an item for me. Friendly, efficient and communicative.
30 november 2022
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