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Bathroom Point Omdömen 144

•
TrustScore 4.5 av 5

4,6

Försäljare av badrumsartiklar
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Can’t thank Jake enough for his help and guidance when trying to make the best of an incredibly awkward shaped bathroom. Once I’d ordered all the items needed, the delivery was fast and the quality o... Se mer

Betygsatt 5 av 5 stjärnor

Outstanding Customer Service - Many many thanks Jake for your prompt and smart response to replace the bathroom cabinet that had been accidentally damaged. The new replacement arrived next day and has... Se mer

Betygsatt 5 av 5 stjärnor

I recently placed a large order with Bathroom Point for most of the fittings and furniture for our new bathroom, and I couldn’t be happier with the whole experience. Everything went very smoothl... Se mer

Betygsatt 2 av 5 stjärnor

The toilet was leaking water from underneath , The toilet seat is sliding all over the place ,the rubber seals are loose , and I cannot tighten anything , and the sink plug hole does not drain wa... Se mer

Företagsinformation

  1. Försäljare av badrumsartiklar
  2. Badrumsinstallatör

Skrivet av företaget

Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

144 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Excellent personal service

I made an error in my order but Jake was very attentive and sorted it all out for me. Unexpectedly good personal service for an internet based store.

8 oktober 2024
Betygsatt 5 av 5 stjärnor

This company is par excellence

This company is par excellence, I ordered the wrong size shower. And had builders on site the next day. Jake on the phone was so helpful and understanding. He organised an early morning drop of with the new correct sizes. And moreover reimbursed my outstanding balance straight away site unseen. Old fashioned rare genuine top drawer customer service. From the boys in Wales.

10 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5* Customer Service

Beautiful quality items, great price and well packaged for delivery. We had a nightmare with the third party courier but Jake at Bathroom Point went above and beyond to make up for this. Great customer service goes a long way, we would order again and recommend to others.

20 september 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Disappointing leaky seals

We looked at tons of shower screens and read the reviews and chose the hinged one as it gave us a little extra length.It came very quickly. The instructions were a bit confusing and we had to have the door folding outwards as it hit the shower going inwards.The rubber seals were extremely difficult to get on and very flimsy.Hence we are getting water leaking under the seal and onto the floor.We have to wipe the water off the edge of the bath with a towel each time we use it.Luckily we haven't put the new floor down yet.

15 september 2024
Betygsatt 5 av 5 stjärnor

Highly recommend

I ordered a shower tray and a shower unit online and their were issues with the delivery but the level of service offered went far beyond the expected. Jake worked hard on finding solutions to get the product to me on time and I hope the company sees what an asset they have in him.

12 september 2024
Betygsatt 5 av 5 stjärnor

Exemplary service

Had no idea you only started up in business this year because it was all so smooth and efficient. Here is a company which does more than pay lip service to customer care... you actually DO care about your customers and I felt valued throughout. My two email queries were answered promptly and charmingly; the prices were competitive, delivery was prompt, well packaged and I was kept informed. This is how all on-line shopping should be. It obviously CAN be done! Thanks guys .

4 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Straight forward transaction

Straight forward transaction, nice item, no hidden fees. I was expecting an email to say there will be an extra delivery charge because I live in a rural area, but they were true to their word.

20 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The plumber mentioned that the item was…

The plumber mentioned that the item was used because dirty water splashed out of the mixer. I didn't reach out to the company to return it because I would have had to pay more for the plumber to come back on a later day to replace it. I won't be purchasing anything from this company again.

13 augusti 2024

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