Logotyp för Bathroom Point
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Bathroom Point Omdömen 144

•
TrustScore 4.5 av 5

4,6

Försäljare av badrumsartiklar
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Can’t thank Jake enough for his help and guidance when trying to make the best of an incredibly awkward shaped bathroom. Once I’d ordered all the items needed, the delivery was fast and the quality o... Se mer

Betygsatt 5 av 5 stjärnor

Outstanding Customer Service - Many many thanks Jake for your prompt and smart response to replace the bathroom cabinet that had been accidentally damaged. The new replacement arrived next day and has... Se mer

Betygsatt 5 av 5 stjärnor

I recently placed a large order with Bathroom Point for most of the fittings and furniture for our new bathroom, and I couldn’t be happier with the whole experience. Everything went very smoothl... Se mer

Betygsatt 2 av 5 stjärnor

The toilet was leaking water from underneath , The toilet seat is sliding all over the place ,the rubber seals are loose , and I cannot tighten anything , and the sink plug hole does not drain wa... Se mer

Företagsinformation

  1. Försäljare av badrumsartiklar
  2. Badrumsinstallatör

Skrivet av företaget

Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

144 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Good quality

Good quality, sturdy and ready assembled. Am very pleased with the product. The delivery man went to a lot ef effort to get the unit to the right place. Delivery time was excellent. Thank you

13 februari 2025
Betygsatt 5 av 5 stjärnor

Will use Bathroom Point again. Excellent!

Needed a specific tap urgently and found it listed 'in stock' with an available quantity on the Bathroom Point website with a next day delivery option. Order process and payment was simple and clear. Communication throughout the order processing, despatch and delivery process was excellent. The APC courier was also excellent and the product was delivered to me next day as promised. Unable to fault anything. Will definitely use Bathroom Point again in the future.

28 januari 2025
Betygsatt 5 av 5 stjärnor

Excellent quality of products on offer…

Excellent quality of products on offer at very affordable prices.

Beautifully packaged and arrived in a very timely manner. Delivery driver was really friendly and waiting for me to get back home so I didn’t miss my delivery.

Would absolutely recommend and will definitely use again.

20 januari 2025
Betygsatt 3 av 5 stjärnor

Nice stuff, poor courier

Firstly delivery was awful, not BP fault but they choose the courier. No advance notice, it was dumped on a pallet outside my house on the path. My wife had to struggle bringing it in. Bought a set but a key part not included; the waste for the sink. Installed a few weeks later and sink unit has a chip in it 😩

13 januari 2025
Betygsatt 5 av 5 stjärnor

Fantastic customer service

I bought a shower screen from Bathroom Point and unfortunately the couriers managed to shatter it to smithereens (typical!). When I called up to explain, Bathroom Point were so lovely about it (shout out to Jake who I spoke to) and not only did they send out a replacement that day, they also made the courier company collect the broken screen for me. The new shower screen arrived intact and is very lovely, and overall I’m very happy with my experience.

16 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service & Brilliant Products!

What an excellent customer service! Jake was so patient with me and guided me through the products & even with the cost. The products are of good quality and true to description. I highly recommend this company and will definitely buy from them again. Thank you so much. I am a very happy customer. 🤗👍🏽

11 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Long wait

The delivery took several days later than expected, and had to be chased up. I paid more for a product thinking it would arrive on time and was disappointed.

Update:
I have responded to Jake and attached confirmation from the delivery company stating there was a delay in delivering. I chased it up 2 days later as I had heard nothing further, and have now finally received the item. Considering the cost of delivery and the delay, I would have welcomed an apology.

6 december 2024
Omdöme utan inbjudan
Logotyp för Bathroom Point

Svar från Bathroom Point

Hello, My Name is Jake. I have tried to reach out by email. We tried to deliver your parcel twice before the delivery was received, and no one was in the property. We are very sorry you are not happy with our service.

Thank you
Jake

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