Amazing customer service. Promptly answering my emails when I had product queries and then when I did order the products, they were delivered within 24 hours by a polite driver. Brilliant service.
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Det här tycker kunderna
Ordered and paid for item marked clearly as in stock next day said not in stock for 14 x days when I questioned this and the fact they mark same item in different colour in stock told they don't k... Se mer
Företaget har svarat
Placed my order son Wednesday afternoon and received the bath the next day! Problem with bath panels (my fault) called Ameena from customer services who sorted everything efficiently and swiftly. Th... Se mer
Just over 2 years ago we renewed our bathroom. Many of the items purchased were from the Bathcenter, Chesterfield. We are delighted with the products we chose. Recently, we found a small crack in the... Se mer
Företagsinformation
Skrivet av företaget
We have been supplying bathrooms to both Retail and Trade throughout the UK since 2005. Based in Chesterfield, Derbyshire, we are a family run business who value service above all else and now have a combined 40 years experience in the Bathroom retail and trade markets. We are able to sell just about anything which could be required to create the perfect bathroom.
Kontaktuppgifter
Unit 21 Storforth Lane Trading Estate, S41 0QQ, chesterfield, Storbritannien
- 01246 550199
- info@bathcenter.co.uk
- bathcenter.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer services and…
Excellent customer services and efficiency...first class! Highly recommend
Poor quality wet wall panels
Had a very poor experience. Ordered tile effect bath panels. On arrival they are very cheap looking, with no grout line effect. They are also huge and need to be stored flat, but the delivery person suggested would be safe to store upright with furniture pushed against it to keep flat. We did that for a week, but the panels still bowed and are now useless: joiner said there is no solution because they are so cheap and flimsy. Hundreds of pounds out of pocket, with no redress. Hugely disappointing experience and will not use Bathcenter again.

Svar från Bathcenter
Very happy with my experience
Very happy with my experience, the sales office helped me get the bath i needed and it was delivered in 2 days as promised.
Avoid if possible Communication poor…
Avoid if possible Communication poor delivery poor received a sink without the basin cabinet and then got a email stating it had all been delivered and order completed still waiting now
Beaufort Rockall 1650 x…
I ordered the Beaufort Rockall 1650 x 700mm Single Ended Bath and reinforced bath panel. We decided to pay that bit more for the Beaufort as the description said it keeps the water warmer for longer - it absolutely does! The bath has a lovely smooth, silky feel with a perfect sloping back. For the first time I want to have longer baths. I would definitely recommend this bath. The Customer Service Team are excellent with responding to queries quickly and are very helpful. Thank you so much
Great and helpful staff nothing was to…
Great and helpful staff nothing was to much trouble the delivery guys were brilliant. I thank all the backroom staff for their efforts with my order. i would highly recommend this company.

Svar från Bathcenter
AVOID *****Bought a sink cabinet fell…
AVOID *****Bought a sink cabinet fell apart in less then 6 mnths supposedly had a 5 yr guarentee but would not provide it when asked. Blamed water ingress plumber revisited said untrue but BathCentre refused replacement. Poor customer service experience trying to resolve shirked all responsibility to replace when it was professionally fitted, the sink prior in the exact same position lasted over 15 /20 yrs so lies its water ingress. This lasted 5 months split in 3 areas. Contacting Trading Standards for False Claims of Guarantees.

Svar från Bathcenter
Quick, easy and very competitive pricing
Website was easy to navigate and sorted the desired item easily. Clear ordering process, very timely delivery. All in all very satisfied.

Svar från Bathcenter
Very satisfied
The service was very good from ordering until delivery. The price was excellent, and I was kept informed of delivery times. Well done to all

Svar från Bathcenter
Fantastic customer service
The service was over and above I needed this bath as plumber was waiting to fit it and they don’t usually give a time for delivery. They contacted the driver who rang me and said he would be there he knew I was waiting for it . It was great service a great product and a great price

Svar från Bathcenter
Great company ..very reasonably…
Great company ..very reasonably priced..great products..very quick delivery would highly recommend ☺️

Svar från Bathcenter
Overall is okay
Overall is okay, they do have wide range of products on their site. You do need to check the stock with them before placing an order because their stock is not updated promptly on the site. Email is not the best way to contact, but I’ve had no problem reaching them through phone to chase something down. Overall it is an okay experience, they did shipped the product before promised time.

Svar från Bathcenter
Ameena has been brilliant.
The service I received from Bathcenter, Ameena in particular, is 1st class. Everything I needed was actioned in good time, without reservation, with excellent communication.
Thank you Ameena, I appreciate all your help, you're a credit to Bathcenter.

Svar från Bathcenter
Great communication
Great communication, bath delivered exactly when it was arranged for, customer service was excellent and the best price I could find for the item I bought. If only all transactions were this simple.

Svar från Bathcenter
Second to none
I was really worried about ordering on line - I looked at lots of companies, but was put off by their reviews. I then came across bathcentre where the reviews were good . I ordered Thursday evening and got an email back with confirmation straight away, after an hour or so I received another email saying dispatched- Friday I got a call from a lovely lady Wendy to arrange delivery- it was arranged for Tuesday , delivered by a nice guy . I can honestly say the service is second to none - if you, like me are worried about ordering on line I would recommend this company 💯 once the shower door is fitted I will upload photos

Svar från Bathcenter
Didn’t deliver in the 1-2 days quoted…
Didn’t deliver in the 1-2 days quoted and paid for. Absolute joke of a delivery company. Absolute joke from customer service, they never responded to emails. I fit bathrooms for a living. I will NEVER use this company again!

Svar från Bathcenter
Ameena was exceptionally helpful and…
Ameena was exceptionally helpful and went the extra mile re our tricky water pressure problem.

Svar från Bathcenter
Excellent customer service..
I received my delivery within a couple of days. Unfortunately, one item was damaged in transit, and they dealt with this quickly by sending a replacement.
Lovely bathroom furniture pleased with my purchase

Svar från Bathcenter
Recently had the pleasure of dealing…
Recently had the pleasure of dealing with BathCentre.co.uk, and I must say, their service was top-notch! From start to finish, everything went smoothly. Ameena, the salesperson who assisted me via e-mail, was incredibly helpful. She promptly answered my questions, guided me through the product options, and ensured a seamless experience. The products I ordered were of excellent quality, and they arrived right on schedule. Overall, I'm thoroughly impressed with BathCentre.co.uk – they've earned a loyal customer! 👏🏼✨
Feel free to dive into that relaxing bubble bath now! 🌟🛀

Svar från Bathcenter
Fabulous service
Fabulous service, friendly and went out of their way to be helpful. We are super happy with our new bathroom. The quality is very good. Would highly recommend Bathcenter.

Svar från Bathcenter
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