Bathcenter Omdömen 

151
•
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Amazing customer service. Promptly answering my emails when I had product queries and then when I did order the products, they were delivered within 24 hours by a polite driver. Brilliant service.

Betygsatt 1 av 5 stjärnor

Ordered and paid for item marked clearly as in stock next day said not in stock for 14 x days when I questioned this and the fact they mark same item in different colour in stock told they don't k... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Placed my order son Wednesday afternoon and received the bath the next day! Problem with bath panels (my fault) called Ameena from customer services who sorted everything efficiently and swiftly. Th... Se mer

Betygsatt 5 av 5 stjärnor

Just over 2 years ago we renewed our bathroom. Many of the items purchased were from the Bathcenter, Chesterfield. We are delighted with the products we chose. Recently, we found a small crack in the... Se mer

Företagsinformation

  1. Badrumsinstallatör

Skrivet av företaget

We have been supplying bathrooms to both Retail and Trade throughout the UK since 2005. Based in Chesterfield, Derbyshire, we are a family run business who value service above all else and now have a combined 40 years experience in the Bathroom retail and trade markets. We are able to sell just about anything which could be required to create the perfect bathroom.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

151 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(151)

42 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Poor quality wet wall panels

Had a very poor experience. Ordered tile effect bath panels. On arrival they are very cheap looking, with no grout line effect. They are also huge and need to be stored flat, but the delivery person suggested would be safe to store upright with furniture pushed against it to keep flat. We did that for a week, but the panels still bowed and are now useless: joiner said there is no solution because they are so cheap and flimsy. Hundreds of pounds out of pocket, with no redress. Hugely disappointing experience and will not use Bathcenter again.

3 mars 2025
Omdöme utan inbjudan
Logotyp för Bathcenter

Svar från Bathcenter

Hi, i'm sorry to hear you are unhappy with the quality of the Wetwall panels purchased. We don't supply the samples but we do advise customers they are available to order directly through Wetwall/Mermaid. We also offer a 30 day return policy for any customers who would like to return their items for a refund. Apologies you were over this time frame on this occasion. If we can assist any further please don't hesitate to contact us.
Regards
Bathcenter customer Suport

Betygsatt 5 av 5 stjärnor

Beaufort Rockall 1650 x…

I ordered the Beaufort Rockall 1650 x 700mm Single Ended Bath and reinforced bath panel. We decided to pay that bit more for the Beaufort as the description said it keeps the water warmer for longer - it absolutely does! The bath has a lovely smooth, silky feel with a perfect sloping back. For the first time I want to have longer baths. I would definitely recommend this bath. The Customer Service Team are excellent with responding to queries quickly and are very helpful. Thank you so much

31 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great and helpful staff nothing was to…

Great and helpful staff nothing was to much trouble the delivery guys were brilliant. I thank all the backroom staff for their efforts with my order. i would highly recommend this company.

29 januari 2025
Omdöme utan inbjudan
Logotyp för Bathcenter

Svar från Bathcenter

Many Thanks for the great feedback! Regards Bathcenter Team!

Betygsatt 1 av 5 stjärnor

AVOID *****Bought a sink cabinet fell…

AVOID *****Bought a sink cabinet fell apart in less then 6 mnths supposedly had a 5 yr guarentee but would not provide it when asked. Blamed water ingress plumber revisited said untrue but BathCentre refused replacement. Poor customer service experience trying to resolve shirked all responsibility to replace when it was professionally fitted, the sink prior in the exact same position lasted over 15 /20 yrs so lies its water ingress. This lasted 5 months split in 3 areas. Contacting Trading Standards for False Claims of Guarantees.

16 december 2024
Omdöme utan inbjudan
Logotyp för Bathcenter

Svar från Bathcenter

I'm sorry to hear you are unhappy with the outcome of our enquiry. With any fault which is deemed a manufacturing defect, we would always assist with repair or replacement, however, as your unit damaged was caused by water ingress, we were unable to assist on this occasion. If we can assist further with replacement parts please do get in touch. Regards Customer Support

Betygsatt 5 av 5 stjärnor

Very satisfied

The service was very good from ordering until delivery. The price was excellent, and I was kept informed of delivery times. Well done to all

14 november 2024
Omdöme utan inbjudan
Logotyp för Bathcenter

Svar från Bathcenter

Many thanks for you kind words, glad you were pleased with our service! Regards Bathcenter Team

Betygsatt 5 av 5 stjärnor

Fantastic customer service

The service was over and above I needed this bath as plumber was waiting to fit it and they don’t usually give a time for delivery. They contacted the driver who rang me and said he would be there he knew I was waiting for it . It was great service a great product and a great price

8 november 2024
Omdöme utan inbjudan
Logotyp för Bathcenter

Svar från Bathcenter

Many Thanks for the great feedback! Regards Bathcenter Team

Betygsatt 4 av 5 stjärnor

Overall is okay

Overall is okay, they do have wide range of products on their site. You do need to check the stock with them before placing an order because their stock is not updated promptly on the site. Email is not the best way to contact, but I’ve had no problem reaching them through phone to chase something down. Overall it is an okay experience, they did shipped the product before promised time.

14 november 2024
Omdöme utan inbjudan
Logotyp för Bathcenter

Svar från Bathcenter

Hi, thanks for the feedback. Please be assured we do respond to all emails quickly, please confirm which email address you contacted us on so we can look into this for you. Regards Bathcenter Team

Betygsatt 5 av 5 stjärnor

Ameena has been brilliant.

The service I received from Bathcenter, Ameena in particular, is 1st class. Everything I needed was actioned in good time, without reservation, with excellent communication.
Thank you Ameena, I appreciate all your help, you're a credit to Bathcenter.

12 november 2024
Omdöme utan inbjudan
Logotyp för Bathcenter

Svar från Bathcenter

Many Thanks for the great feedback, pleasure to deal with you! Regards Bathcenter Team

Betygsatt 5 av 5 stjärnor

Great communication

Great communication, bath delivered exactly when it was arranged for, customer service was excellent and the best price I could find for the item I bought. If only all transactions were this simple.

30 oktober 2024
Omdöme utan inbjudan
Logotyp för Bathcenter

Svar från Bathcenter

Thanks for the 5 Star Review! Regards Bathcenter Team

Betygsatt 5 av 5 stjärnor

Second to none

I was really worried about ordering on line - I looked at lots of companies, but was put off by their reviews. I then came across bathcentre where the reviews were good . I ordered Thursday evening and got an email back with confirmation straight away, after an hour or so I received another email saying dispatched- Friday I got a call from a lovely lady Wendy to arrange delivery- it was arranged for Tuesday , delivered by a nice guy . I can honestly say the service is second to none - if you, like me are worried about ordering on line I would recommend this company 💯 once the shower door is fitted I will upload photos

6 november 2024
Omdöme utan inbjudan
Logotyp för Bathcenter

Svar från Bathcenter

Many thanks for the great feedback, glad you were pleased with our service! Regards Bathcenter Team

Betygsatt 1 av 5 stjärnor

Didn’t deliver in the 1-2 days quoted…

Didn’t deliver in the 1-2 days quoted and paid for. Absolute joke of a delivery company. Absolute joke from customer service, they never responded to emails. I fit bathrooms for a living. I will NEVER use this company again!

1 november 2024
Omdöme utan inbjudan
Logotyp för Bathcenter

Svar från Bathcenter

Good Morning, I'm sorry to hear this didn't arrive within the quoted time frame as advertised. I can see the reason for this is because the transport team tried to call you but were not able to reach you to arrange this. We are not able do dispatch without speaking you to ensure someone is present to take delivery.

Regards
Bathcenter Team

Betygsatt 5 av 5 stjärnor

Excellent customer service..

I received my delivery within a couple of days. Unfortunately, one item was damaged in transit, and they dealt with this quickly by sending a replacement.
Lovely bathroom furniture pleased with my purchase

14 oktober 2024
Omdöme utan inbjudan
Logotyp för Bathcenter

Svar från Bathcenter

Many Thanks for you lovely Feedback, glad we could resolve the issue quickly for you.

Regards
Bathcenter Team

Betygsatt 5 av 5 stjärnor

Recently had the pleasure of dealing…

Recently had the pleasure of dealing with BathCentre.co.uk, and I must say, their service was top-notch! From start to finish, everything went smoothly. Ameena, the salesperson who assisted me via e-mail, was incredibly helpful. She promptly answered my questions, guided me through the product options, and ensured a seamless experience. The products I ordered were of excellent quality, and they arrived right on schedule. Overall, I'm thoroughly impressed with BathCentre.co.uk – they've earned a loyal customer! 👏🏼✨

Feel free to dive into that relaxing bubble bath now! 🌟🛀

2 oktober 2024
Omdöme utan inbjudan
Logotyp för Bathcenter

Svar från Bathcenter

Thanks for the 5 star review! Bathcenter Team

Betygsatt 5 av 5 stjärnor

Fabulous service

Fabulous service, friendly and went out of their way to be helpful. We are super happy with our new bathroom. The quality is very good. Would highly recommend Bathcenter.

26 september 2024
Omdöme utan inbjudan
Logotyp för Bathcenter

Svar från Bathcenter

Thanks for your lovely Feedback!

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