Basco Omdömen 

248
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Food is amazing. Little mistake on my side on the order Stephanie from customer service was straight on it and everything was sorted within 2 hours. Really recommend Thanks

Betygsatt 3 av 5 stjärnor

Having previously bought a Tabladillo suckling pig joint from Costco which was fabulous I found Basco who seemed to sell the range. I bought the 2.2kg boneless loin/belly. Delivery was quick and excel... Se mer

Betygsatt 5 av 5 stjärnor

I've been ordering from Basco for some years now, with a variety of produce from whole suckling pigs to morcilla, wine and, most recently kokotxas (which I have wanted to try again since having it... Se mer

Betygsatt 5 av 5 stjärnor

Great experience, purchased of Basco a few times now. Having a Spanish fiancé made me look initially and of course loving the food. The steaks, chistora, peppers and jamon are the best. Worth every pe... Se mer

Företagsinformation

  1. Butik med rökt skinka
  2. också i
  3. Charkbutik
  4. Skaldjursgrossist
  5. Spritgrossist
  6. Vingrossist och -importör

Informationen kommer från olika externa källor

Wetherby, UK based importer of gourmet food and drink from Spain. Supplying trade and retail customers with our fantastic produce.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

248 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 10 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(248)

102 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent products and after sales service

I came across this website whilst looking for recipes for tapas; they were incredible by the way. I came back to it a couple of weeks later and decided to order from them too.
We ordered olive oil, suckling pig (boneless), paprika, lentils, wine, gin, 43 and a paella kit.
There was a delay in the paella kit being delivered: they’d sold out of the chorizo ring that came with it and we had to find an alternative and, through no fault of theirs, but the couriers, when the suckling pig arrived, it was completely defrosted. A couple of quick calls and an email and it was reissued and arrived perfectly. The meat is for Christmas, but we have eaten the other one, obviously. It was succulent and delicious, with crackling like thin glass! We roasted it off, in chunks in the air fryer. There was enough there for 8 good sized adult portions of meat.
We haven’t tried the booze; that’s also for Christmas as is the paella kit. The olive oil is excellent value for money, tastes deliciously peppery, has a beautiful colour and is lovely to cook with, too.
The packages were really well wrapped and presented and the after-sales service was second to none. Big shout out to Caitlin for her professionalism and care.
We will definitely be ordering again.

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous products

Fabulous products. Packaged lovely if you want to gift them or just keep them for yourself! Super fast delivery and great instructions on keeping products fresh. Highly recommend Basco!

26 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Yet again Basco came up with the goods.

Yet again Basco came up with the goods for our latest Taps evening. Great delivery packaging and timing and the new products we bought, especially the Anchovies, really " hit the spot" and will be on our next order

6 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A comprehensive selection of quality…

A comprehensive selection of quality products competitively priced. On the rare occasion that there has been an issue with the order it is resolved very quickly and without fuss. I always feel I can trust Basco with my order.

1 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Food delivered in December with a best before date of July

Placed an order on 30/11/2025. Received order on 04/12/2025 and two products (butifarra blanca) had a best before date of 19/07/2025. Emailed them straight away. No reply received. Emailed again on 06/12/2025. No reply so far. I'm reporting them to trading standards.

8 december 2025
Omdöme utan inbjudan
Logotyp för Basco

Svar från Basco

Dear Elena,

Please accept our sincere apologies for the delay in responding to your email — unfortunately, your message was diverted into our junk mailbox and was only picked up by the team yesterday. We’re very sorry for the frustration this may have caused. Our operations manager Miles has also tried to get in touch via email, as we don't have a phone number on record.

With regards to the two botifarra sausages you received, we can confirm that these products are sold as frozen on our website and were frozen before the 19/07/25. Unfortunately, it appears that the frozen label came off during handling or transit, which understandably made them appear out of date on arrival.

We truly apologise for the confusion and inconvenience this has caused. As a gesture of goodwill, we will be refunding the full value of the two botifarra sausages to you.

Once again, we are very sorry for the inconvenience and appreciate your understanding. If you need anything further, please do not hesitate to contact us.

Kind regards,

Basco Team

Betygsatt 5 av 5 stjärnor

Bought some excellent hampers

Bought some excellent hampers; tinned fish and seafood, as well as specialist items like Basque cider from Basco - always been highly delighted with content; quality and delivery - great Spanish food and drinks company to deal with !

27 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality Authentic Basque products

i have been using Basco now for a year or so and have yet to be disappointed in it quality and range of authentic products especially its cheese cake only wish i could get a quicker delivery service but that my area problem rather than Basco

2 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic suckling pig

Fantastic suckling pig. Really delicious and surprisingly simple to cook. The delivery was super simple and it aimed in excellent condition. I will be buying again.

6 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

I ordered the Gallega Rump Joint after hearing such wonderful things about the quality of the beef. We’re saving it for Christmas Day, so I haven’t tried it yet, but I wanted to leave a review for the customer service in the meantime. I accidentally placed a duplicate order and needed help resolving it. Basco were incredibly helpful and patient throughout the process, and the communication from their team was excellent. I’m really looking forward to trying the beef and will leave another review after Christmas. Thank you!

2 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What a find!🤩…

Absolutely delighted with finding Basco of a source of genuine, quality, Spanish items. Great range of products - the Good Friday discount encouraged me to purchase a wider range of items. The Spanish Omelette is incredible value for money and was a great treat. The items arrived via DPD very quickly and superbly packaged. I am really enjoying my moments is self indulgence and will return for more treats in the future. Thank you for a great website and swift and efficient service.

22 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Best

Amazing products, quick delivery and even rewarded for being a regular customer. One of the best fine food companies with a very reasonable price tag. A must try for any foodie lover!!

14 november 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Bad customer service

My initial order was for a Galician fillet which was terrible had to make braised steak n mushroom pie out of it not what you would expect to do after paying £85 ( offer) I recieved eventually £30 credit which I used to buy 2 packs of iberico ham one pack was inedible the other fine informed the company but no response I have given them plenty of time to respond but to no avail

18 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Speed and quality

My previous suppliers let me down so I found this company online and was delighted with the quality of the food, careful packaging and speed of delivery. I will be back!

31 oktober 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer