Barnyarns Omdömen 

I bought a mystery box. Quick delivery and a few new favourites. Well worth a closer look.

It was like opening a Christmas present, I purchased the £50 quilting one and wasn't disappointed. I can use everything I had in the box. Good value for money Thankyou
Sandra

Absolutely first-rate. Service technician Ben was very helpful indeed. I have no hesitation in patronising Barnyarns in the future, and fully intend to do so.

Terrible. Ordered on the 15th July- so 8 working days now- still not dispatched. Tried to contact them MULTIPLE times. No response at all. Now going through PayPal to get a refund since they're clearly not going to respond. Never again.

Awful customer service, shame they're one of the few who stock the madeira frosted matt range in the UK.

My go to company for all things haberdashery. Lovely customer service representatives and fast delivery. Thanks so much

Excellent customer service and a really good range of haberdashery available!

Barnyarns is fab! The customer service team have been lovely, respectful and accommodating to any of my past queries. I can't fault them as a company and will continue to be a returning, loyal customer.

Customer service were super helpful when i called about my order and when i received my products everything was just what i needed! will be shopping back

Lovely items. Fast delivery and very helpful staff - would recommend this company to anyone

I cannot believe how much this company has changed customer service is no service infact i had the phone slammed down on me shame i have had some nice cottons etc from them but never again she pulled short of calling me a liar even though i had had no dispatch notice. had i received the shade cards they would have had a nice order maybe not as much a new machine but they shouldn't snub the little people

Worst company in England .Purchase of £29 was not delivered. The support service does not respond to requests for a tracking number. Does not return money.

Excellent after sales care from Callum and William. I have a new Pfaff Quilt Expression 720. A highly unusual fault occurred and although soon to be fixed I cannot fault their speed and attentiveness to address this issue. They really do go above and beyond with looking after their customers 🙂

Outstanding Company, truly deserving of 5 stars and best of all, reasonably local to us! I was fortunate in being able to visit them and be given over two hours guidance, helpful advice and 1to1 hands-on instruction (with Will, who knows the machines inside out!) on the various machines I was considering. Settled on a Pfaff Ambition 635, fantastic machine, by far the best of any I’ve ever owned. They keep a fantastic stock of sewing products, threads in every shade imaginable. Heaven!!

I got my new sewing machine yesterday! I had an in depth discussion/tutorial/play with it with Callum and he explained things so well and said about the tension and how you don’t have to oil the machine etc. because they are already oiled and sorted. And when we went around the shop and put many things in the basket cos how can you not!! Dom explained about the sewing machine needles which no one ever has told me these things before so I’ve got lots of reading and research to do about that!!

Honestly, everyone at Barnyarns are so lovely and really do go above and beyond! I highly recommend them for sewing machines and all sewing stuff, threads and everything. It was like heaven being there.

I ordered 5 Lana threads from Barnyarns, unfortunately there was a problem with the supplier of the threads to Barnyarns.
I am so impressed with Barnyarns response I was sent an email explaining what the difficulty was and my order was dispatched next day as a compensation.
It is great to deal with a firm that actually cares about its customers.
Superb Customer service, I would highly recommend this company.

My sewing machine jammed and Barnyarns were able to service it and repair the damage to the bobbin case. Excellent service including a brilliant video to show the repair issues. Would thoroughly recommend!!

Ordered from Barnyarns my new sewing machine and it was great. Unfortunately I had a small issue with the machine that it was not sewing some fabrics and I sent it back. After a couple phonecalls I got my sewing machine back and works perfect! Great customer service!

Barnyarns have just introduced a service that provides you with a full service and unbiased written report to help prior to selling your machine should you so wish.

Will was efficient, friendly and helpful in arranging collection and delivery after the service. I would definitely recommend this service. Thank you Barnyarns.

I recently bought a second hand Brother innov-is V5. This was a pick up only item.
After speaking to Adam I explained that my Husband and I are both disabled and lived in the Liverpool area he arranged with Will who delivered it in person.
I found that some of the parts that should have been with the machine as per the manual were missing. I had a conversation with Will who spoke to Callum and they have very kindly ordered and paid for the missing part for me.
That is a company who go the extra mile for its customers very unusual these days.
I will certainly be Dealing with Barnyarns again
Thank-you all for your excellent service.
Joan P