Each month when the Bark box arrives, both dogs have fun picking out which toy is theirs! We chose to receive toys and no snack food, and that has worked out perfectly! My two dogs destroy squeaky toy... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My 10.5 month old German Shepherd puppy, Luna loves her Bark Box items so much!!! She actually destroyed (chewed open seams on both sides of the head) her Octopus squeaky chew toy within a couple hour... Se mer
Always helpful. Love the communication. All products are exactly what we expect or are exchanged with no problem. The quality of the items we receive is beyond compare. Nothing beats Bark Box!!
My dog loves sitting down with the family when we open her Bark Box. It really isn't a box to save the environment (smile). It a large envelope. The toys always make my dog very happy, and they age ap... Se mer
Företagsinformation
Skrivet av företaget
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.
Kontaktuppgifter
4,7
Utmärkt
10 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We were missing stuff in the box again
11 september 2026
Svar från BARK
Thank you for sharing your feedback with us. We’re truly sorry to hear that you’re missing items from your box again. We completely understand how frustrating it must be to experience this more than once, and this is not the experience we want for you and your pup.
We can see that you’re already in contact with our Happy Team via email, and we’re ready to help make this right. Once we hear back from you with the specific items that are missing, we will notify our Fulfillment Team so this doesn't happen again, and we’ll be happy to assist with the appropriate replacements through our Scout’s Honor Guarantee.
We truly appreciate you and your pup being part of the pack, and we’re grateful for the opportunity to make this experience better for you both. We look forward to hearing from you.
They have a great variety of toys and…
They have a great variety of toys and treats and accomidate all size dogs
11 september 2026
German Shepherd proof
Great selection of toys and treats. Max adores the new Licksters. The Super Chewer assortment is great quality and tough enough to withstand German Shepherd jaws.
11 september 2026
Very helpful rerouting my shipment to a…
Very helpful rerouting my shipment to a new address and replacing the stolen one.
11 september 2026
I have recieved one bag of treats and…
I have recieved one bag of treats and the choctapus in the 2 deliveries this month the delivery today was supposed to have the monthly bark box and everything I added on plus the free gifts and I got a bag of treats. So basically I paid 95 dollars and got a bag of treats and the free toy bc I added on.
11 september 2026
Svar från BARK
Thank you for sharing your feedback with us. We’re truly sorry that you received only a bag of treats and a free toy when you were expecting your BarkBox, add-ons, and free gifts. We completely understand how frustrating and disappointing this must be, especially after paying for those items.
We want to make sure we look into what happened and help get the items you ordered to you. Our Happy Team will be reaching out to you via email so we can review your order and assist you further.
We truly appreciate you and your pup being part of the pack, and thank you for giving us the opportunity to look into this and make things right.
Our Rocky looks forward to his mail.
Our Rocky looks forward to his mail.. he was a rescue from a horrible situation and he so deserves to know he is loved. He is a large boy and the toys hold up well. He loved his donuts this time
11 september 2026
Our subscription didn’t come until half…
Our subscription didn’t come until half way thru the month and the add ons a week later. Just disappointed with the timeframe from when we normally receive the boxes.
The toys were great and Gizmo loved them and is currently playing with Soongebob!
11 september 2026
Svar från BARK
Thank you for sharing your feedback. We're sorry for the wait in receiving your monthly goodies and add ons. We understand how disappointing it can be when your box arrives later than you’re used to, especially when you and your pup are excited to enjoy those goodies!
For some context, we aim to have boxes delivered around the 20th or by the end of the month, though delivery timing can vary from order to order. Please know that our Pack Members' orders are carefully monitored by our team to ensure they are shipped in a timely manner.
We're so glad to hear that Gizmo loved the toys and is having fun with Spongebob! We truly appreciate you sharing your feedback with us, and we'll be sure to pass it along to our team as we continue working to provide a great experience for our pup parents.
Thank you for choosing BARK and for giving us the opportunity to spoil Gizmo!
My dogs cannot wait for the box to…
My dogs cannot wait for the box to arrive. Great toys every month.
11 september 2026
Great toys that are strong enough for…
Great toys that are strong enough for my three dogs. Treats they all love. Flo loves her individual snack every month.
11 september 2026
Vader received his bark box today
Vader received his bark box today. I had requested no extra hard toys, but one of the toys was a hard banana . Otherwise we always enjoy getting his box. Love bark.
11 september 2026
Svar från BARK
Thank you for sharing your feedback. We’re so happy to hear that you and Vader always enjoy receiving his box.
We’re sorry that a hard banana toy made its way into his box despite your request to avoid extra-hard toys. We completely understand that this wasn’t the right fit for Vader, and we’re happy to make it right through our Scout’s Honor Guarantee.
Our Happy Team will be reaching out to you via email to help process a replacement for Vader.
Thank you so much for being part of the pack and for giving us the opportunity to make this experience even better for you and Vader!
Mozzie is thrilled when his box comes
Mozzie is thrilled when his box comes - and he cares naught if it’s a box or a bag - he’s just a happy boy. When Mozzie is happy, I am happy. He loves the bonus treat as much as the toys. I appreciate the snacks and use them for enrichment.
11 september 2026
The toys and treats were a hit!!!
11 september 2026
Barkbox is great
Barkbox is great, however now every time I get a package now Lola insists that it is hers.
So far we like everything.
11 september 2026
Willow loves bark box she always gets…
Willow loves bark box she always gets different toys loves the treats she knows exactly what it is when I bring it in the house she’s like a little kid helping push the lid open to see what she got and the toys are good size for a Doberman
11 september 2026
my shoog just loves everything so far…
my shoog just loves everything so far that has been sent
11 september 2026
Bentley looks forward to your box…
Bentley looks forward to your box pretty soon I just might consider having two boxes a 😎 month💘
10 september 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.