I’ve just entered a competition though Marks and Spencer’s credit card to win tickets to the BBC Proms. This is a fabulous opportunity and it was so easy to choose which event and enter. It’s a reall... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I’ve just entered a competition though Marks and Spencer’s credit card to win tickets to the BBC Proms. This is a fabulous opportunity and it was so easy to choose which event and enter. It’s a reall... Se mer
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Managable credit with occasional bonuses, albeit small compared to spend. The app works well and I trust the card backing bank, unlike John Lewis who changed financial houses at which point we changed... Se mer
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I have had an M&S card for over 20 years, and had no real problems with it. But I must say since HSBC have taken over the card the time span between payments showing on your accounts and payments sho... Se mer
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Even 1 is too high.Since new app upgrade have lost all access to banking app Customer service team just pass you around then promise call back (to get you off the phone ) then don't call back .Still... Se mer
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M&S Bank launched in Autumn 2012, built on the foundations of M&S Money, which provided a range of financial products and great customer service for over 25 years. We aim to put you first and provide straightforward financial products and great customer service. We’re committed to building lasting relationships with everyone who banks with us by being truly focused on you, the customer.
M&S Bank, PO Box 325, NR18 8GW, Wymondham, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
M&S Mastercard Credit Card offers useful rewards in terms of M&S Vouchers to spend in their stores in the previous quarter. The only drawback is that they are not as generous as other card providers in rewarding spending outside of M&S

Svar från M&S Credit Card
Have a credit card and always find that M&S have always been good if a problem with the card or a scam they sort it straight away a happy customer

Svar från M&S Credit Card
Have had my M&S credit card for many years. Whenever I have had to call I have been treated very professionally. Nothing has ever been too much of a problem
Efficient service.

Svar från M&S Credit Card
I’ve had a great experience with my credit card so I’m very happy. Transactions are handled smoothly and the customer service has been helpful when required. App is easy to navigate and it’s easy to keep track of spending and payments. I also like how quickly I can accumulate rewards points. I would recommend this card.

Svar från M&S Credit Card
I'm.sorry to say but I cant even sort the App out had the M & S card for about 2yrs it just wont let me in. No help from them.

Svar från M&S Credit Card
I enjoy having a M & S Cedit Card, and a Sparks Card. The design and colour of the Credit Card is favourable. To apply for a credit card was very simple although it was a long time ago.
Paying a small fee every month entitles me to free coffee's and a gift several times a year, plus bonus points on shopping which I find useful.
The only thing I miss is a afternoon tea voucher for my birthday. Apart from that well done M & S.

Svar från M&S Credit Card
I am very happy with M&S bank. I have had my card for many years now and have never had a problem with it. The site is easy to navigate and understand. And of course I enjoy the rewards that come with using it.

Svar från M&S Credit Card
Very good system after many years using it I haven’t had any problems. I had to re-read new rewards to digest details and hope I’ve not missed anything.
I think if in doubt ask; everyone is very helpful and will do their best to put you right.
Club rewards I have found superb.

Svar från M&S Credit Card
I used to love the M&S credit card and it has been my go to one. However an age old gripe is that you cannot download it as a CSV file. Lately I am not sure I fully understand or like the new rewards scheme

Svar från M&S Credit Card
It is a grear card to possess , I find it particularly handy arranging travel money as I travel quite a bit . Then you have the opportunity to shop in srore and freshen up your holiday attire . Store opening hours are a benefit too as you can on a busy day pick your clothes and holiday cash at the same .

Svar från M&S Credit Card
I have owned an M&S credit card for many years going back to the days when it was only a charge card for M&S purchases, I have always been happy with the service and the app. Pleased with the cashback element when making purchases.

Svar från M&S Credit Card
Have been using the M&S credit card for a number of years. I like that I can use it for all of my shopping and build rewards.

Svar från M&S Credit Card
I was surprised to be offered such a low credit limit. Even after 12 months and having spent over £13,000 on th card all paid off ahead of time, they refuse to increase what is a very low credit limit. Other than that he card is great for our spending as we shop in M&S a lot and like the offers, free drinks and voucher system which gives a little bit back. The card is easy to pay online and it is easy for me to track where I am.

Svar från M&S Credit Card
Simple and easy to use; queries responded to and investigated when odd/overseas payments are queried. Website easy to navigate and using the app means I get real time notifications when the card is used. Benefits have recently been revamped as have lots of other providers but still worth having as a little treat always goes down well.

Svar från M&S Credit Card
They are always helpful and in the past have contacted me about suspicious transactions on my credit card.

Svar från M&S Credit Card
I have had an M & S credit card for many years now and up until I received my last statement, I had been very happy with how it worked. Unfortunately, I made a slight error when I repaid my balance last month & input the incorrect amount to be settled. This resulted in me owing M & S precisely 20 pence. They then charged me £27.03 in interest for this small obvious error on my part. To be fair to them, they did agree to remove the interest charge after I telephoned and complained. However, I do not think this is how loyal customers who make rare simple mistakes should be treated. I shall be looking for an alternative credit card provider.

Svar från M&S Credit Card
I have been an M&S credit card holder for around 20 years. My limit is £5k I always pay the full balance outstanding each month. Recently I asked to increase my limit to £7.5k, the reason for this was I was about to go on a cruise and as you have to use a card for expenses I wanted to ensure there was enough credit on my card. M&S responded by asking for proof of income etc. I understand why this would be needed for new customers but all they had to do in my case was to look at my payment record. Needless to say I will not be taking this further.

Svar från M&S Credit Card
The young lady I spoke to was very polite and patient as she could tell I was a person past a certain age. She offered and did send me an email explaining how to reset my credit card pin

Svar från M&S Credit Card
I always have a great experience with my M&S credit card. I have received first class service when talking to staff.

Svar från M&S Credit Card
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