DISHONEST COMPANY AND RIP-OFF I bought an airpod case which Bandolier described as for Airpods 3/4 because my phone settings said it was a Airpod3. HOWEVER, it did not fit the case at all. When I wen... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
About 13 years ago I saw a woman with a Bandolier case at a Ben & Jerry's and practically accosted her! She didn't know what it was called, but I asked if I could look at it, saw the name, and immedia... Se mer
Their customer service has gone above and beyond …. I love my bandolier !!! Would highly recommend them….
Great products, great style, great vibe. Some product quality issues though that I wouldn’t expect given the price of the products. Customer service is excellent though : Quick answer, solution ori... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Bandolier is the stylish, hands free, crossbody iPhone accessory that ensures your iPhone is always within reach.
Kontaktuppgifter
90004, Los Angeles, USA
- bandolierstyle.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I bought my Hailey crossbody
I bought my Hailey crossbody I love the smooth soft leather. Love the smell of the leather and also that it is not stiff. The quality and solid fit has me knowning my phone is secure. I have a lot of these cases.
Great product and wonderful customer…
Great product and wonderful customer service!
Fabulous Phone Jewelry‼️
Love this product and accessories that are so useful and stylish. A little snafu with a chain was made right within minutes by their AMAZING customer service team! *Hint~makes a wonderful gift
The attachments/accessories make this brand my FAVE!
Not only is the customer service I received GREAT, but the cases are very stylish, functional, and sturdy (thus far). While you may be paying a bit more than one would like, I endeavor everyone to find a case as fashionable which offers such solid protection for your new device (IPhone 17 pro max). I ordered Bandolier, Walli, and another fashionable option: Flaunt. Each brand has their own attachments and add-ons, but I consider the Bandolier to be the best of the three. This is my opinion only and I was not compensated for my comment(s).
The good thing about ordering from multiple brands is that I have a different phone case now for each outfit/mood. 😊
Fyau
Item broke a month after warranty. The knuckle on the clip slipped through. Luckily I caught my phone . Bandolier offered a 20% discount- why would I want to purchase another faulty item? Wouldn’t buy again as am wary the strap can break anytime and phone will be lost. Better off keeping phone in my bag or purchasing a cheaper option
You have Wowed me!
You have Wowed me!! This is my 7th bandolier product purchase over the years. To say, I am a satisfied customer And to say I am sold on your product would be an understatement. But dear people you have WOWED Me with your customer service and quick turnaround.
First, I ordered the wrong product or to be more accurate. The wrong size for my phone. Just a moment of brain fog. I ordered the wrong size for my iPhone 15. I was so devastated and angry with myself because I wanted my new case for a family wedding coming up November 1.
I re-ordered and I sent the incorrect product back to you but within days, days mind you, you send out my new product and I have it and I’m happy. I can’t believe what a wonderful company you are! Thank you for your kind service. I have watched you grow over the years, but you still maintain the same qualities of when you were a smaller company. For that you are to Commended.
Thank you,, Jenifer
Love my bandolier set up
Love my bandolier set up, but the charm wristlet is not worth $48. The coating/paint on the gold split rings is already peeling off and the lobster clasps are already starting to discolor after less than a month of use. Save your $ and buy one on Amazon for about $9.
I am so impressed with the Bandolier…
I am so impressed with the Bandolier company. I first needed a crossbody phone case so I could use my phone as a camera and didn’t have to fear dropping and losing my phone in the ocean or over a cliff as I took pictures. With a wallet on the back my case has doubled as a clutch purse. I have just ordered a new case and wallet for my new iPhone 17 Pro Max and forgot to used my %10 discount code. I sent an email to Bandolier and they issued me a refund for the discount. Amazing customer service and product!
Stylish, Secure, and Durable
I use my Mila case every day and really appreciate how it keeps me looking put together while feeling secure when traveling. After 6 months, it’s held up beautifully, and the card case makes it easy to keep my important access cards within reach.
Love my Remi Magnet Wallet Crossbody
Love my Remi Magnet Wallet Crossbody
Phone Case, had to buy two one for my sister
Super helpful customer service
I recently purchased a Remi but didn't love the color of the hardware so I returned it. Shortly thereafter, but before my credit for the return was issued, Bandolier came out with a new style with silver hardware. I reached out to the company to see if I could just get a Remi with the Silver Hardware instead of dealing with the credit to my credit card and repurchasing as if it were a totally new transaction.
Customer service was incredible. Responses were quick, on point, helpful and the company was accommodating. I'm so glad they came out with the silver hardware and that I could purchase exactly what I hoped for. Moreover, I'm so thrilled with the experience I'd likely buy from them again. In this day in age very few companies have wonderful customer service... Bandolier is one of the few! Thanks.
Perfectly practical
Perfectly practical! Simply swapping straps and I can move from a board room to adventure!
Phone cases are amazing and customer…
Phone cases are amazing and customer service is impeccable
Remi Magnet
I recently purchased the Remi Magnet with the detachable purse. I can now fit my phone into a car phone holder which I couldn't do before and I have been a customer for years and years. Their customer service is great. Had a few problems with the cases over the years and received a replacement without question. Just bought the Lana strap for my glasses and I love it.
THE WORST CUSTOMER SERVICE
THE WORST CUSTOMER SERVICE. It's a shame because I really like the products, a lot - but the customer service is so useless as to be a joke. Unhelpful and uncompromising to the point that I'm wondering if it's AI and not a person. For a luxury product, they're offering bargain basement service - at those prices, I'd expect a bit more!

Svar från BANDOLIER
I'm a harsh critic and I have nothing bad to say
I have been using these cases for the last few years and have gotten my mom and a few other friends hooked on them (even my husband is using one of my old cases). They are wonderful quality and hold up for a long time. However, the customer service is what continues to keep my business. I receive respond emails within just a few hours and they are always willing to work with me. I will continue to be a customer because it continues to feel like they care both about the quality of their products and my experience as a consumer.
I highly recommend Bandolier!
I highly recommend Bandolier!
I ordered the bill utility crossbody with case. The Crossbody zipper was broken. I contacted via email I received a response very quickly. They were empathetic, very professional and explain. They will mail me a new one.
I’ve had a Crossbody for several years now and I got so many compliments. I praise this company. Thank you so much for making a well made Crossbody
Louisiana
Excellent Service and Product
Excellent Service and received faster than Amazon! I love the Hailey Bag and Expanded Pouch. Perfect for travel where your phone/camera is ready for an unexpected picture without the need to rummage through a purse or pocket looking for your phone. In addition, your personal items are secure next to your body at ALL times - including a bathroom or tight quarters on a bus or train. Love it!
I would give them 10 stars
If I could give them 10 stars, I would. I am blown away by their customer service. I ordered a purse as a gift and I accidentally had it sent to my old address that got lost. I contacted Bandolier customer service and just within a few days, a new purse was mailed! My cousin absolutely loved her gift. Thank you Bandolier for making things right in no time 💛
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







