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The whole process from ordering to delivery was smooth and reliable. The products were easy to set up, and the quality is outstanding. It’s clear how much care goes into their design and craftsmanship. I really appreciate how they’ve transformed my workspace into something both practical and beautiful.

Great company with high quality products. Fast shipping and a big upgrade for my desk. Great for storage and nice touch with the wood surface. Would buy it again!

I’m really impressed with BALOLO! The quality of their products is top-notch, beautifully designed, and clearly made with care. Shipping was fast and everything arrived perfectly packaged. Great customer service too — super helpful and friendly. Highly recommend!

Grabbed Balolo’s Setup Cockpit bundle not long ago, and it’s elevated my workspace.
DHL shipping was good, arrived on time in a simple but secure package, everything arriving pristine.
The unboxing was a breeze, with clear instructions that made setup quick and intuitive.
Great quality materials with a simple, appealing look that fits seamlessly into my setup and adds real polish.
I especially love the extra laptop dock and phone holder, they add on to the monitor stand so easily, keeping everything accessible and cutting down on desk clutter like magic.
The bundle as a whole streamlines daily use nicely, striking just the right balance of style and function.

One small thing: I overlooked it on the site, but the Large Tray holder is larger than the Catch All Tray Large, leaving a bit of extra space now. I’ll need to order a small one to fill it properly.

All in all, Balolo crafted a smart, practical setup that truly delivers on function and feel. Excellent experience from start to finish, highly recommend if your desk could use a smart refresh!

I am delighted with my balloon set-up. Excellent product quality, on-time delivery, very professional follow-up... Flawless service and a high-quality, incredibly ergonomic end result.

Je suis à 100% satisfaite de mon expérience avec Balolo. J’ai maintenant commandé 3 fois sur le site et le service était impeccable. L’équipe est chaleureuse et à l’écoute. De plus, les articles sont de très bonnes qualités et tellement jolis !
Je recommande !

I recently purchased the Balolo Setup Cockpit and I’m absolutely thrilled with it. The build quality is exceptional, it feels solid, premium, and elevates my entire workspace. The modular design makes organization so easy, and the accessories fit perfectly into my daily workflow.

On top of the product itself, the customer service was outstanding. The team at Balolo genuinely cares about their customers, and it shows in every interaction. I’ve already received compliments on my setup, and I couldn’t recommend Balolo more highly.

This is by far the best upgrade I’ve made to my desk!

Compré dos veces, la primera fue una locura: perdieron mi paquete, el repartidor lo dejó en un tienda en otra calle cerca de mi casa, (obviamente que no tenía nada a que ver), el servicio clientes se demostró sospechoso en mi respetos, aunque si aporté todas las pruebas a soporte de mi caso.
Fue un proceso estresante y que me robó mucho tiempo, pero al final me enviaron un remplazo a coste cero, así que todo acabó como debía.
Sin embrago, cabe destacar que el paquete que llegó parecía haber pasado por una guerra, y el embalaje dejaba mucho que desear, total que un par de elementos llegaron dañados.
Igualmente, disculpé todo y todos al ser un pedido echo durante el período de black friday, considero que desafortunadamente esas cosas pueden pasar.

La segunda vez el proceso de recepción fue más fácil, pero aquí también el paquete llegó destrozado y el embalaje era incluso peor.
He reparado en ambos casos los artículos dañados, pero las expectativas mínimas que tengo con una compañía que se hace pagar tanto son mucho mas altas.

Dicho eso, los productos son de gran calidad, aunque si, a pesar de todo, los considero 'overpriced'.

Super design et une grande qualité des produits

Extremely high quality, great design and fast delivery! A bit pricey, but worth every penny:-)

The service was great: when I forgot to apply a discount code, the team resolved it quickly. They are helpful and responsive.

Some UK customers report customs fees, but this is standard for any shipment from the EU to the UK after Brexit, and Balolo is transparent about this in their shipping policy. These fees are beyond the company’s control.

Yes, these are premium products with premium prices, but the craftsmanship, thoughtful design, and complete ecosystem are well justified. If you want simple desk accessories, there are cheaper options. If you want something that takes your entire workspace to the next level with exceptional build quality, this is it.

Very happy with my Setup Cockpit and accessories!

Awful customer experience. The hide the fact that they don’t pay the import fees. It’s on their site but you have to search to find it.

As a brand charging lot of money, they could cover this cost as many other bands do so the price shown on site is the price the customer pays.

They claim they have no way of doing this which is a lie - they send their stuff DDU which means the customer pays any fees. They should ship it DDP which means they cover the fees.

Such a shame as the product seems to be quite good.

The end product is of excellent quality. One thing to be clear on, the website talks about free delivery but does not highlight sufficiently that there's a customs charge in the UK. I have spoken with the company, which is very helpful, and I have suggested that they find a way to make it clearer to people. So its going to cost a little more than you expect, but is a top quality product.

Delivery is nowhere to be seen. Hit with a customs charge (their website should make this clear and estimate it/warn you... it's 2025!). Paid the customs charge and item hasn't been delivered despite Parcelforce saying its out for delivery. Consider alternatives for a piece of wood.

Ich bin absolut begeistert von balolo! Die Produkte sind nicht nur optisch ein Highlight, sondern auch hervorragend verarbeitet – man merkt sofort, dass hier viel Wert auf hochwertige Materialien und Details gelegt wird.
Der Bestellprozess war unkompliziert, der Versand schnell, und die Verpackung liebevoll gestaltet.
Besonders beeindruckt hat mich der Kundenservice: freundlich, hilfsbereit und schnell in der Kommunikation.
Mein Arbeitsplatz hat dank balolo nicht nur an Funktionalität, sondern auch an Stil gewonnen.
Klare Empfehlung für alle, die Wert auf Design, Qualität und Nachhaltigkeit legen!

Excelente calidad de materiales y acabados. Si eres una persona ordenada y perfeccionista, hazte el ánimo en adquirir sus jugosos accesorios para configurar un setup antes inimaginable. Es admirable que una empresa te haga sentir el cuidado y la dedicación de sus productos, tanto los acabados, elaboración, como el empaquetado, hace que no te sientas como un cliente importante. Voy a seguir con la configuración. Gracias.

40% customs charge. Spent 179 on the desk riser, need to pay 70 for custom charges.

Just like everyone else ordering to the UK. CUSTOM FEES despite free delivery.

Paying the fees ontop of the already over priced items, make it silly to consider.

If you're from the UK, consider alternatives.

Balolo ! Super Materialien verbaut, alles sehr wertig hergestellt und dazu kommt ein spitzen Service.
So muss es sein und alles "Made in Germany" !
Ich habe den Setup Cockpit Monitorständer Large in Walnuss und passend dazu das Wall Cockpit Large. Beides sieht genial aus. Und ich denke ich werde weitere Bestellungen bei Balolo ordern.

Five star service from Balolo, both the products and the pre/after sale care relating to a delivery delay and an item which needed replacement. An example of how to do business. Thanks.

The Balolo product is more than just a product! It’s an experience. Blown away by the goods.
I’m the proud owner of a large black/walnut cockpit, headphone holder, iPhone charger, large tray, small drawer and a laptop dock. Easily the best purchase of mine for 2025 and I couldn’t recommend Balolo any higher. Premium product at affordable price. Very happy customer!