BALOLO Omdömen 

I bought a Balolo Setup Cockpit Monitor Stand Large and a few accessories. After investing in a good-quality height-adjustable standing desk, I wanted a quality stand for my two large monitors. I researched long and hard, and my choices were finally between Balolo and a competitor.

Balolo's quality is second to none—German engineering at its best. It looks fantastic and feels premium, with a nice weight to it.

Why only 3-stars? Well, I live in the UK, and Balolo's site advertised Free UK Delivery on their products if you spend over X amount. As such, the additional EU Tax came as a surprise. A hefty Tax at that.

I have since read some other customers from the UK highlighting the problem. For Balolo to reply, they clearly state it in their shipping policy. I'm sorry, but if that is the case, the delivery is not free. I found that misleading and may have changed my original purchase decision.

I love Balolo's modular system, but I won't buy from them again until they put their act together. I have purchased goods from countries like Japan that incurred extra Taxes at Customs, but those were clear before I made a purchase.

TLDR: If you are from the UK, be aware of extra shipping charges.

Als Handwerkerin lege ich auf die Qualität sowie die Verarbeitung großen wert. Bei der gelieferten Ware von Balolo sieht man den hohen Qualitätsanspruch der Firma an sich selbst. Die Verarbeitung ist großartig und die ausgewählten Furniere sind wirklich sehr schön durch die richtige Platzierung in Szene gesetzt. Die Liebe zum Detail spiegelt sich in der Verpackung wieder. Jedes einzelne Stück wurde durch einen Mitarbeiter geprüft und erhielt eine entsprechende Kennzeichnung. Ich hoffe das diese Eigenschaft sich durch den stetigen Wachstum beibehalten wird, da dies zur Seltenheit geworden ist. Die Produkte kann ich wirklich nur empfehlen!

I'll start with the positives: the quality of these products is outstanding. Truly some of the best craftsmanship I've ever seen—absolutely flawless. Top marks for quality.

However...

The customer service is a major letdown. Despite the website clearly stating that shipping is free, I was forced to contact Parcelforce and pay for the delivery myself.

At no point during the purchase process was I informed about the additional EU tax I would have to cover, nor was there any indication that I would need to liaise with the delivery company. While they do have a page on their website explaining this, it’s buried and hard to find. Worse yet, the phrase "free shipping" at checkout is incredibly misleading. If the website is in English, it's reasonable to assume the customer is likely based in the UK, not Germany, where the company operates.

When I reached out to customer service, they brushed me off with a generic link. After spending nearly £600, this level of service was unacceptable. They also told me that if I didn’t pay the tax, the goods would be returned, and the tax would be deducted from my refund. No notice was given that my order was ready for delivery, so if I hadn't chased it up myself, this is exactly what would have happened. Overall, not a great experience.

In summary, be prepared for hidden costs they won’t warn you about upfront. If you're ordering from the UK, expect to pay an additional £150 or so.

That said, the product quality is truly exceptional.

Amazing solution for a clean & high quality setup! Love the fact that it’s very compatible with apple products. At first I was worried that my studio display would be too high and potentially cause neck pain but it’s perfect height! You can test it yourself by putting ur monitor on some box/books with same height.

Build quality is great & I really like the fact that you can customize the setup to your likings. Also very easy to install.

Premium priced but if you want german quality, you gotta pay for it. Imo worth the money as I need a good desk setup for work & this thing just keeps everything organized & clean.

Highly recommended!

I tried ordering from them but they must’ve shipped it to the wrong address. My package never was delivered despite asking for a signature. They never honored that either and I’m out $700 because of it. Please don’t trust Balolo because they won’t help if your package goes missing. I recommend another company if you have the chance.

My Setup Cockpit and accessories was dispatched 2 days after ordering and arrived around 2 weeks later.
Though pricey, I'm happy with the item as it's sturdy and made from quality materials, and couldn't imagine a better desk shelf system to upgrade my setup.

I came across a video of Mattia on TikTok, I immediately fell in love with his setup. When I had my new office, I immediately planned to adjust my setup and buy Balolo products, because their products fit very well with my own setup. The great thing about these products is that you can expand the cockpit setup with various options such as laptop riser, iPhone/Smartwatch holder. I definitely plan to purchase new products from Balolo to expand my own setup. The delivery time is great, when you ordered the products you will getting your products between 1 or 2 workdays.

I am really happy with my order.
the design, quality of materials and finish just incredible.

Seconding what others have already said, when buying from the UK, your order is subject to additional charges and fees, despite Balolo making zero reference to this through the buying process. Also, your package will simply get stuck with DHL, with no communication from Balolo or DHL, so it's on you to contact DHL customer services, get the parcel located, and pay the fees. (Edit - it doesn't get stuck with DHL, it gets stuck with ParcelForce, but you'll only learn this after an hour on hold to DHL! - A £300 cockpit setup just cost me an additional £100) Frustrating that back in March, I can see Balolo replied to a review here about this exact thing, saying they'd look to "improve their communication" about this. Clearly, no lesson has been learnt. No matter how good the product may be, I won't be buying anything from them again.

I couldn't ask for a better setup to match my needs and hardware. I appreciate orderliness, and this product delivers everything I need right in front of me with a modern, hi-tech design. I absolutely love it—great job, team!

Very high quality produits, I am so Happy with the design and the customization expérience. Highly recommand it !

Mir ist ein gutes und damit ordentliches/cleanes Setup sehr wichtig.
Balolo ist die Lösung!
Es gibt zahlreiche Möglichkeiten, Ordnung in sein Setup zu bringen. Sei es durch das sogenannte Setup-Cockpit oder durch die zahlreichen zusätzlichen Gadgets wie dem Laptopständer oder der MagSafe-Halter für das Smartphone.
Ich selbst habe zuletzt den MagSafe-Halter erworben und bin mit der leichten und schnellen Montage sowie der Produktqualität sehr zufrieden.

Wer auch ein cooles und ordentliches Setup haben möchte und immer auf der Suche nach coolen Gadgets ist, kann sich bedenkenlos bei Balolo umschauen.

Balolo has truly impressed me with their impeccable service and top-notch product. The cockpit desk, crafted with precision in Germany, arrived swiftly and was packaged with great care. This reflects Balolo's professionalism and commitment to customer satisfaction. Their attention to detail, from product quality to delivery speed, showcases their dedication to creating a superior experience for their customers. Highly recommended for both the exceptional product and the outstanding service.

Everything about Balolo and the product feels and is premium. I have bought the desk pad and absolutely love how it looks and feels on my home office setup. I hope to treat myself to a few more Balolo products in the near future. I will certainly be a repeat customer.

The quality of the product is outstanding. The responses to any questions I had where fast and very helpful. Delivery time to the UK was great. Really pleased with what i ordered, its been a great edition to my setup.

Excellent products, very clear website and excellent and speedy service. I keep wanting to extend what I have because I'm so happy with the product.

The company makes great products that fit my organization needs and are of great quality. You have options with how you want to set it all up which gives endless possibilities. The shipping was fast and the products came nicely packed and easily to set up. Highly recommend.

I couldn’t be happier with the overall look and quality of my new set up. All the accessories were easy to fit and position to suit what you need. Highly recommend!

My setup is at a next level. Balolo products are outstanding. The product quality is incredibly. Super well done, prepared, packed and so on.

The fact you can have add ons on your monitor desk is amazing. I bought the desk and some accessories to try out. Now I want to acquire some final ones to give the missing touch my setup is needing from Balolo products.

I did many research on the best products for my setup and I feel a made an excellent choose.

Schnelle Lieferung und super Qualität.
Richtige Entscheidung.