Service was outstanding. Very easy to communicate via WhatsApp. Went for 24hr service and clothes returned promptly. Service was excellent and even got some nasty stains out of my 13years clothes. Wou... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very easy process to book. Constant comms via WhatsApp. Sent a few high end polo's and was concerned they may shrink. No problem came back perfect. Sent photos of stains before on shorts fro... Se mer
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I highly recommend this service! They provided a professional and high quality clean (with clothes wonderfully folded), great communication throughout each part of the process, and they accommodated m... Se mer
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Fantastic service! I messaged at 2:30pm, instant reply, laundry picked up by 3:15pm and delivered within 3ish hours! Extremely well priced too. They kept me updated every step of the way with any stai... Se mer
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Företagsinformation
Skrivet av företaget
We are a laundry service that provides Same Day Express laundry pickup and delivery services. We offer the convenience of being able to schedule your laundry pickup and delivery online, so you can focus on what matters most to you. When you choose balilaundry.com for your laundry services near you in the following areas: Seminyak, Nusa Dua, Legian, Kerobokan, Sanur, Kuta, and Jimbaran you can be assured that we will take care of everything from start to finish. We're dedicated to providing exceptional service to each of our customers, and we do this by offering professional laundry service at very competitive prices. Our goal is to provide quality solutions for all your washing needs. Whether it's just one load or a whole house full, we'll get it done right!near you
Kontaktuppgifter
Bali, Indonesien
- +6281239197322
- info@balilaundry.com
- balilaundry.com
4,7
Utmärkt
655 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
High price but perfect quallity
Perfect but keep in mind not ironed but pressed.
2 oktober 2026
Omdöme utan inbjudan
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
Fast response,fast delivery
Fast response,fast delivery, clean and neat. Good value for price
29 september 2026
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
Absolutely 💯 recommend
Absolutely 💯 recommend. So easy to deal with, great and quick service, very convenient 👍
29 september 2026
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
Great all round
Great all round! Quick and efficient communication and excellent job on the laundry, done within the timeframe promised and updates along the way. Highly recommend!
29 september 2026
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
110% recommend - quality laundry service!
I highly recommend this service! They provided a professional and high quality clean (with clothes wonderfully folded), great communication throughout each part of the process, and they accommodated my needs perfectly. They collected and returned my laundry to my villa, and made the whole process so smooth and easy, and at such a great price too. I am very happy, thank you!!
28 september 2026
Omdöme utan inbjudan
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
Brilliant service
Brilliant service. Picked up from hotel beautifully washed ironed and folded and returned to my hotel. Excellent service would highly recommend
23 september 2026
Omdöme utan inbjudan
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
I’m extremely disappointed with this…
I’m extremely disappointed with this laundry service. I gave them a white T-shirt, and they returned it completely stained pink. I honestly cannot believe how badly they washed it.
I have washed this T-shirt countless times at home and this has never happened to me. I trusted a professional laundry company to take care of my clothes, and instead they ruined one of my T-shirts.
On top of that, many of the other clothes were still dirty and had stains on them, so it honestly feels like they barely cleaned them at all.
It is completely unacceptable for a professional laundry service to return clothes in this condition. I definitely would not recommend this place.
16 september 2026
Omdöme utan inbjudan
Svar från BaliLaundry
We’re really sorry to hear this, and we understand why you're upset. We’re normally very careful about separating colors, so we want to look into your batch and see what happened here. Please get in touch with us at +62 812 3919 7322 with your order number so we can check our records and follow up with you directly. This isn't the standard we aim for, and we appreciate the chance to sort it out. Terima kasih! 🙏
This is an amazing service
This is an amazing service! The laundry was picked up and returned without fuss...the hotels didn't care at all.Seamless process.All was perfect.I had requested a perfume less wash as in Indonesia they favour a strong scented detergent that I don't like and sure enough they remembered my preference.
We have been 3 weeks in Bali and had 2 washes and iron.We now go home with the washing all done and a very reasonable price.
What a find this service is!
15 september 2026
Omdöme utan inbjudan
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
Dissatisfied
The collection and drop-off process was smooth, but the service ruined brand-new clothing due to total carelessness.
Before washing, they took pictures of all my items to document pre-existing stains. However, after the delivery was completed, they sent me a message stating that one of my white shirts had a stain on it. This was a brand-new, unworn shirt.
I gave explicit written instructions—both attached to the bag and via WhatsApp stating that these clothes were brand new and needed to be washed separately to avoid dye bleeding. They completely ignored these instructions, washed the items together anyway, and stained the new white shirt.
Pre-documenting old stains is useless if you end up ruining new clothes through pure negligence and ignoring explicit customer instructions. Disappointing service and lack of care.
15 september 2026
Omdöme utan inbjudan
Svar från BaliLaundry
We are really sorry to hear about your experience. We completely understand how frustrating this must be for you.
We are checking our database and washing records to see what happened with your order. Could you please message us directly at +62 812 3919 7322 with your order number? We want to follow up with you as soon as we look into this. Terima kasih! 🙏
Kiwis from New Zealand
Kiwis from New Zealand, Can recommend Bali Laundry excellent communication quick response fast delivery. Good price with no hidden fees.
9 september 2026
Omdöme utan inbjudan
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
Rapide et efficace
Rapide et efficace. Pas trop cher, ils viennent chercher directement dans votre hôtel..
30 augusti 2026
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
Thank you for the fabulous service and…
Thank you for the fabulous service and very thorough communication
Highly recommended
30 augusti 2026
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
Fantastic service
Excellent App for arranging laundry, simple process for pick up/drop off, payment etc and excellent laundry outcome.
30 augusti 2026
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
USELESS - clothes were not clean
Balilaundry.com is USELESS. The clothes do not come out clean AT ALL. 90% of the very standard dirty marks on clothes we had didn’t come out. Had I have washed them at home with OMO or Dynamo they all would have come out. They smelt clean but the detergent they use is useless. We ended up using a different local laundry service that actually has a transparent Google account and reviews and the clothes came out perfectly as if I washed them myself at home. Waste of money. On the positive side, the communication is good and they take photos or every item but your clothes basically just go on a little vacation, get their photo taken a bunch and then come back looking exactly the same as when they left you. Don’t bother with these guys.
27 augusti 2026
Omdöme utan inbjudan
Svar från BaliLaundry
Thank you for bringing this to our attention! We take quality very seriously, so we immediately checked our customer system and database, but we are unable to locate any order under your details.
It looks like there might be a mix-up with a different service using a similar website name. A key difference is that we do not take individual photos of every piece of clothing we receive, as mentioned in your review.
We would still love to help you track down where your order went! Please reach out to us directly on WhatsApp at +62 812 3919 7322 with your order details, and our team will gladly assist you in figuring out which laundry service handled your clothes.
Amazing service
Amazing service, our clothes were picked up and dropped off to our hotel without us needing to be there. We were kept informed of the process the whole time and the clothes came back in a great condition. Great value for money and will definitely use them again next time we’re in Bali
27 augusti 2026
Omdöme utan inbjudan
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
Outstanding Service Highly Recommended
Outstanding service and communication. Extremely well organised and clothes are beautifully cleaned and presented.
So easy. Used the service once in Uluwatu and twice in Sanur.
26 augusti 2026
Omdöme utan inbjudan
Svar från BaliLaundry
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to leave a review, as it lets our team know we are hitting the mark. We look forward to serving you again soon. Terima kasih! 🙏
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