Baileys Blinds Omdömen 

362
TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Returning customer, Had blinds fitted to patio doors, great service from start with sales person visiting my home measuring up and having lots of choices and samples to show me. Then in the timeframe... Se mer

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Betygsatt 5 av 5 stjärnor

Initial visit of sales advisor/expert went well with all measurements taken and any questions answered to our satisfaction. Fitting of blinds, curtain rails and curtains carried out quickly and effic... Se mer

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Betygsatt 5 av 5 stjärnor

5 star experience & 5 star blinds. Our second time using Baileys, First time was they own blinds second was my own amazing service Lloyd is very well mannered friendly and very quick in putting the bl... Se mer

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Betygsatt 5 av 5 stjärnor

I bought vertical blinds from Bailey's because I wanted to buy locally & I have used them once before with great results. I was not disappointed. From first phone call to completion the staff were exc... Se mer

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Företagsinformation

  1. Persiennbutik

Skrivet av företaget

Baileys has been fitting blinds, shutters and curtains in homes across the North East of England for 58 years. Family-run and rooted in craftsmanship, we offer free home consultations, expert design advice and professional fitting throughout County Durham, Newcastle, Sunderland, Teesside and Darlington. Every product is made to measure and installed by our own team. Visit our Spennymoor showroom or book your free consultation at baileys-blinds.co.uk. Call us on 01388 813267.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

362 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(362)

64 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service and great fitting

Great services from start to finish definitely would use Bailey’s again

11 november 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Debbie,

Thank you for your feedback! We're delighted to hear that our service was excellent and should you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Betygsatt 4 av 5 stjärnor

The blinds were Installed quickly and efficiently

The blinds were Installed quickly and efficiently. The fitter cleared all the rubbish and tidied up.

Very pleased with my new blinds really brighten the room.

8 november 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Lorraine,

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are pleased with your new blinds.

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

Amazing service from start to finish

Amazing service from start to finish. Beautiful roller blinds amazing quality and thick. baileys Technion that installed (Dan) definitely went above and beyond to install them and I could not be more happy with your service definitely will be a repeat customer for my upstairs 😀

7 november 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Sarah,

We truly appreciate your lovely feedback! We're delighted to hear that our service was excellent. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

Brilliant service. I bought vertical blinds from Bailey's…

I bought vertical blinds from Bailey's because I wanted to buy locally & I have used them once before with great results. I was not disappointed. From first phone call to completion the staff were excellent. The fitter on the day, Dan, was super fast, efficient, helpful & understood our needs without question. The end result is exactly what I wanted & within a very small budget. I can certainly recommend them.

30 oktober 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi P.Hardy,

Thank you so much for your lovely feedback! We’re delighted to hear that your journey from measuring to fitting was a positive one and we truly appreciate the kind words!

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

Great product and customer service

Great product and customer service. Salesman listened to what I wanted, asked questions and provided options. The fitter was quick and efficient. Blind fits perfectly and looks great. Bought a vertical blind.

29 oktober 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Mr Hunter,

Thank you so much for your feedback! We’re thrilled to hear that you had a positive experience with us. It's wonderful that our team was able to help and offer the right options, and we're glad you’re happy with your new vertical blind. We’ll be sure to pass along your kind words.

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

Great company

Fantastic service from getting the quote to fitting. Really happy with my blinds they look lovely.

25 oktober 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Claire,

Thank you for the fantastic feedback! We’re so pleased to hear that you had a great experience and that you're happy with your new blinds. We appreciate you choosing us and hope you enjoy your blinds for years to come

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

Excellent dealings with Baileys Blinds

The whole time dealing with Baileys Blinds was excellent, price was competative and turned up to fit them on time

Mrs Marion Lemin

22 oktober 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Marion,

Thank you for your kind words! We’re delighted to hear that your experience was excellent from start to finish. Thanks again for choosing us!

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

Fitting of skylight blinds

Appointment easy to make. The chap turned up when he said he would and was really helpful. Fitting was undertaken quickly and easily. Thank you

11 oktober 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Sue,

Thank you for your feedback! We’re so glad to hear that making an appointment was easy and that our fitter was punctual and helpful. We appreciate you choosing us and hope you enjoy your new blinds.

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

Great service and excellent blinds

Great service and excellent blinds - have transformed our bay window. We’ve had a number of compliments.

15 oktober 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi N.Samlley,

Thank you so much for your lovely feedback! We’re thrilled to hear that you’re happy with both the service and your new blinds. Thanks again for choosing us!

Kind regards,

Baileys Blinds

Betygsatt 3 av 5 stjärnor

Long wait from June until October for I…

Long wait from June until October for I e window not kept informed

9 oktober 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi,

Thank you for taking the time to share your thoughts with us. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing this to our attention.

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

Great service

From measuring up to fitting it has been a positive experience. They managed our expectations by realistically letting us know how long we would have to wait for our shutters. They gave the option of having some of our blinds fitted early or wait to have everything fitted on the same day. The fitter who came to the house was professional and friendly. All in all fabulous service! Would recommend

8 oktober 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Joanne,

Thank you for sharing your experience! We’re delighted to hear that your journey from measuring to fitting was a positive one. Your recommendation means a lot to us, and we’re thrilled you had a fabulous experience. Thank you for choosing us!

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

Great oroduct choice

Great oroduct choice. The wait for delivery is an irritant but understandable. Fitting was quick & professional .

27 september 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Mark,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

Fantastic service from start to finish

Fantastic service from start to finish, very professional, my blinds were in the following day after ordering.
Would 100% recommend Baileys Blinds very reasonable and excellent service

17 september 2024
Omdöme utan inbjudan
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Leanne,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

We used Baileys blinds for our new shutters

We used Baileys blinds for our new shutters from start to finish the experience was professional and very pleasant!
From measuring, ordering and fitting this company went above and beyond.
Would definitely recommend Baileys blinds if you’re considering shutters , I love them .

3 september 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Nelson,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Betygsatt 1 av 5 stjärnor

Quoted £80 to fix a £3.50 bracket

My conservatory blinds were fitted in 2021, recently one of the brackets broke. I sent pictures and an email explaining to Baileys blinds, i received a response stating they could provide a replacement bracket for £7 (£3.50p for the bracket + £3.50 postage)

Having paid the £7 I quickly received the bracket (4 were sent) but the brackets were incomplete, missing the part i needed. I emailed them to explain this and received a curt email back stating they had sent me pictures of the bracket to confirm they were sending the right one, also within the email they now told me some of their components may have changed.

I emailed back to request a refund as i was unable to fix the blind without the complete bracket. I also informed them they had not sent any photos to me. They confirmed the blinds I had purchased by retrieving my order from their system.
In their response they apologised and acknowledged they hadn't sent photos and quoted £80 - £7 call out fee for someone to see if they “could” fix the blind.
I have confirmed I will not pay the call out fee, requested a refund and their complaints department contact details as I would have expected their blinds and their "components" to last longer than 3 years. If they sent me the complete bracket I would have been able to fix this myself.

My email requesting a refund and their complaints department contact details has so far been ignored.

26 augusti 2024
Omdöme utan inbjudan
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi,

Thank you for taking the time to share your thoughts with us. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing this to our attention.

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

Exceptional service from measuring to…

Exceptional service from measuring to completion .
Professional yet so personable & the blinds have transformed the rooms .
Couldn’t be happier .

29 augusti 2024
Omdöme utan inbjudan
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Andrea,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

5 star

Fantastic service perfect blinds and the lads who fitted them couldn't be more friendly and fitted them with no mess and so quick !

19 augusti 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Suzie,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

From start to finish they were…

From start to finish they were professional and friendly.

19 augusti 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Jason,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

Great service and product

I have just had some wooden shutters fitted which were very reasonably priced. Great service and a great product

22 augusti 2024
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Victoria,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Betygsatt 5 av 5 stjärnor

Very happy Customer

Daniel installed 3 shutters at my property on Monday and did the job quickly, proficiently and they look perfect.

I could not be happier with the finished product.

Daniel was great as i was working from home as they were installed and was very respectful when i was on calls and tidying up after himself.

5*

19 augusti 2024
Omdöme utan inbjudan
Logotyp för Baileys Blinds

Svar från Baileys Blinds

Hi Jordan,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

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