I am blown away by the customer service of this company. I had an issue with a changing bag, and I had rapid, detailed, thoughtful personal responses for several days in a row, until the issue was re... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is my third Babymel bag and I absolutely love it! I went for the amber stroller bag this time, which is smaller than the previous ones BUT it's mighty and fits so much! I can fit 6+ nappies, wipe... Se mer
Fairly disappointed with the Eco Convertible Backpack to be honest! It is much smaller than it looks in the pictures, I'm genuinely wondering how I will actually fit everything in it! The colour is... Se mer
Företaget har svarat
Absolutely thrilled with my Lola backpack. Amazing quality and stylish. I ordered it on pre-order and was provided updates on when the stock was due. After explaining I’m having my baby next week, Lis... Se mer
Företagsinformation
Skrivet av företaget
An award winning range of changing bags and accessories. At Babymel we believe becoming a parent doesn't mean you have to compromise your style. So we have lovingly designed a range of changing bags for the modern parents of today. Oh, and we also have awesome backpacks and accessories for your mini-fashionistas! We also offer free delivery and returns to UK, EU and US*
Kontaktuppgifter
Storksak Ltd, 1.37 The Greenwood Centre, 37 Greenwood Place, NW5 1LB, London, Storbritannien
- 02072842252
- info@babymel.co.uk
- babymel.com
4,5
Utmärkt
555 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Babymel
Wonderful to hear that, thank you Valerie,
Babymel
Stylish and lightweight! The best bag!
This bag is the best I’ve seen and used! Besides it being very stylish, it’s lightweight and very easy to use! Perfect for days out with your little one!
6 februari 2023
Svar från Babymel
Thanks so much Nazil,
Babymel
Svar från Babymel
Great to hear, thank you so much Catia,
Babymel
Lovely
Lovely, good quality bag. Wasn’t in stock initially but came quite quickly after I made the order.
24 februari 2023
Svar från Babymel
Hi Gabby, thanks so much for your review,
Babymel
I want to give this experience 10…
I want to give this experience 10 stars!
I purchased the Babymel bag from Boots and it was sent to somebody else. When they received the bag they realised that the bottle insulator was not in the rucksack - how embarrassing! I tried to get Boots to sort the problem out and they were not helpful. However, I called the company and they issued a replacement for the missing bottle insulator straight away. Without any of the fuss made by Boots. Thank you Lisa very much for lessening this embarrassment for me.
23 februari 2023
Omdöme utan inbjudan
Svar från Babymel
Thank you so much Mythili, we really appreciate your review and kind words. Lisa is amazing, and I'm so happy we could help with this,
Babymel
Svar från Babymel
Thanks so much for your review Rosemary,
Babymel
Quality backpack
Quality backpack
Reasonable price also received 10% discount as signed up to newsletter
Quick delivery
13 januari 2023
Svar från Babymel
Hi Vicki, thanks so much for taking the time to review us,
Babymel customer service
Disappointed in this backpack for the…
Disappointed in this backpack for the price. It appears good quality and I have no issues with how it looks. However I’m not finding it to be practical. Much smaller inside than I imagined but the worst part is the straps! Wear it as a backpack and it slides off every minute. Myself and husband both have this issue whether we’re coats or a jumper. The straps need grips on them to keep them up so that’s another expense we’ll have to spare (for an already expensive bag) by trying to find an ‘add on’ solution to make the bag actually useable as a backpack that stays on your back.
29 januari 2023
Omdöme utan inbjudan
Svar från Babymel
Hi Rebecca, we're sorry you've been disappointed with the back-straps. We've rarely had this feedback, and we strive for our customers to be more than just satisfied with their Babymel bag. If you want to email us at info@babymel.co.uk we will do our best to assist,
Babymel customer service
Fab bag
Fab bag. Very well made and looks so classy. Favourite bit is the side pocket with the opening for wipes. Great idea. Love it, and have no problem recommending this bag.
27 januari 2023
Svar från Babymel
Thank you Barbara for such great feedback and taking the time to review us,
Babymel customer service
Svar från Babymel
Thanks so much Nina, we're delighted it's working well for you,
Babymel
Svar från Babymel
Thanks Zara, that's lovely to hear,
Babymel
Really pleased with the Babybag I…
Really pleased with the Babybag I ordered from Babymel, it arrived promptly and is good quality. I would recommend this company.
30 september 2022
Svar från Babymel
Thank you so much for leaving us a great review,
Babymel
Great bag
Lovely bag, great to have the straps to attach it to the pram. Quick delivery. Great value
10 november 2022
Svar från Babymel
Thanks so much Nadia, we really do appreciate you taking the time to review us,
Babymel
Stop asking me to review a product 2…
Stop asking me to review a product 2 months after I purchased it. If I wanted to review it I would do it straight away.
10 januari 2023
Svar från Babymel
Hi Jonny, apologies as I know the deluge of emails can be annoying. Reviews however mean a great deal to us as a small business,
Babymel customer service
Beautiful baby bag
Beautiful baby bag! So much space and handy compartments for bottles and wipes etc.. Really great quality! Thank you!
2 januari 2023
Really nice bag
Really nice bag, comfortable and enough compartments to put all kind of stuff. The only issue is the fastening for the top flap (not sure how its called) came off after first few times we used it.. luckily i managed to ge to it back in. But would expext it to last a bit longer for the price we paid..
Other than that a great bag and my husband dont mind wearing it as well 😊
24 december 2022
Took a little while to arrive but great…
Took a little while to arrive but great product and best price.
25 november 2022
Svar från Babymel
Hi Hanna, thanks so much for your review,
Babymel
Great product good quality and just as…
Great product good quality and just as advertised
22 december 2022
Svar från Babymel
Hi Rachael, thanks for leaving us your review,
Babymel customer service
Svar från Babymel
Hi Jessica, thanks for leaving us your review,
Babymel customer service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.