Babymel Omdömen 

555
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I am blown away by the customer service of this company. I had an issue with a changing bag, and I had rapid, detailed, thoughtful personal responses for several days in a row, until the issue was re... Se mer

Betygsatt 5 av 5 stjärnor

This is my third Babymel bag and I absolutely love it! I went for the amber stroller bag this time, which is smaller than the previous ones BUT it's mighty and fits so much! I can fit 6+ nappies, wipe... Se mer

Betygsatt 3 av 5 stjärnor

Fairly disappointed with the Eco Convertible Backpack to be honest! It is much smaller than it looks in the pictures, I'm genuinely wondering how I will actually fit everything in it! The colour is... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Absolutely thrilled with my Lola backpack. Amazing quality and stylish. I ordered it on pre-order and was provided updates on when the stock was due. After explaining I’m having my baby next week, Lis... Se mer

Företagsinformation

  1. Babyaffär
  2. också i
  3. Affär för reseffekter
  4. Barnbutik
  5. Butik för reseffekter
  6. Väskor

Skrivet av företaget

An award winning range of changing bags and accessories. At Babymel we believe becoming a parent doesn't mean you have to compromise your style. So we have lovingly designed a range of changing bags for the modern parents of today. Oh, and we also have awesome backpacks and accessories for your mini-fashionistas! We also offer free delivery and returns to UK, EU and US*


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

555 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(555)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

I have the Babymel Robyn in Tan

I have the Babymel Robyn in Tan. Its a lovely looking bag made to a great quality but its currently in a pile waiting to go to a 2nd hand baby market. Unless you exclusively breast feed or are only planning on being out for a few hours and are able to prepare a feed, there isn't enough room in this bag. I have a reflux baby so have to make feeds fresh due to reflux milk. By the time I put my flask, Rapid Cool, bottles and formula pots there's little room left for much else. I have to pick between packing the changing mat or a change of clothes.

It's such a shame as I wanted to love this bag, but I've had to opt for a cheap £30 off Amazon that's double the size. And even if that breaks and I need to buy a new one it'll still only be the same price as 1 of these.

So my advice to other mums - you'll need a bigger bag especially if you're a formula mum.

12 augusti 2023
Omdöme utan inbjudan
Logotyp för Babymel

Svar från Babymel

Hi Laura, we're sorry you've been disappointed with the size of your Babymel Robyn bag which is one of our best-sellers. We pride ourselves on outstanding customer service and want our customers to be really happy with their bag. Please get in touch at, info@babymel.co.uk and we will do our best to help, Babymel customer service

Betygsatt 5 av 5 stjärnor

Excellent customer service

We would love our changing bag were it not for the fact that there are four zippers on the main portion of the bag - this means that the zip is constantly separating like it would if it were faulty, and we are always needing to find ways to readjust the zips so that it does not pull apart. It's a real shame as otherwise we love the changing bag.

EDIT: Babymel was in touch immediately after this review - they confirmed the zipper was faulty and arranged for a replacement bag to be sent. Really excellent customer service - they have definitely secured a repeat customer!! Highly recommend.

6 juni 2023
Logotyp för Babymel

Svar från Babymel

Dear Clara,
Thank you for your review, our Customer service team will be in touch to check the problem with the zipper.
Many thanks
Babymel Customer Care Team

Betygsatt 5 av 5 stjärnor

Easy to purchase website is easy to…

Easy to purchase website is easy to use, sent out very quickly and extremely happy with my new backpack!
Can’t fault this site will definitely be ordering from them again.

7 juni 2023
Logotyp för Babymel

Svar från Babymel

Hi Polly, thank YOU so much! Babymel

Betygsatt 5 av 5 stjärnor

Very good quality products

Very good quality products. We have a backpack that is 4 years old and it still looks like new.

24 maj 2023
Logotyp för Babymel

Svar från Babymel

Amazing! Thanks so much Gabriela for taking the time to review us, Babymel

Betygsatt 2 av 5 stjärnor

Nice bag but velcro straps keep undoing…

Nice bag but velcro straps keep undoing bag which is very annoying

28 maj 2023
Logotyp för Babymel

Svar från Babymel

Thank you for taking the time to leave a review, we are sorry to hear you are having problems with the straps. Please look out for a email from our Customer service team who will be able to assist you.
Many thanks
Babymel Customer Care Team

Betygsatt 5 av 5 stjärnor

Great bag

Great bag exactly what I was looking for. My only slight issue is the straps twist when worn as a back pack.

20 maj 2023
Logotyp för Babymel

Svar från Babymel

Hi Lauren, thanks so much for your review and feedback, Babymel

Betygsatt 5 av 5 stjärnor

I got the tote and stroller bag and I’m…

I got the tote and stroller bag and I’m really happy with my purchase. Both were lovely looking bags but big enough to meet my needs and delivery was really efficient as well

25 maj 2023
Logotyp för Babymel

Svar från Babymel

HI Ruby, thanks so much for such a lovely review, Babymel

Betygsatt 5 av 5 stjärnor

Lovely bag

Lovely bag, found it easy to order, fast delivery, no hassle.

25 april 2023
Logotyp för Babymel

Svar från Babymel

Thank you for your review Joanne, we really appreciate it, Babymel

Betygsatt 3 av 5 stjärnor

Fairly disappointed

Fairly disappointed with the Eco Convertible Backpack to be honest! It is much smaller than it looks in the pictures, I'm genuinely wondering how I will actually fit everything in it! The colour is also very different to the pictures. I ordered 'Aqua' which on the pictures looks more blue, but in reality it's very green.

I still think the wipes pocket, insulated bottle pouches and changing mat are great features, but I don't think it's worth the price based on the size and I am really disappointed it looks such a different colour to what's pictured.

1 juni 2023
Omdöme utan inbjudan
Logotyp för Babymel

Svar från Babymel

Hi Rebecca, we're sorry your unhappy with your Babymel bag, as this is a very popular style. We offer free returns up to 30 days, please check our website for further information, or email us at info@babymel.co.uk, Babymel customer service

Betygsatt 4 av 5 stjärnor

Good product

Good product. Great convertible bag which is easy to use when you have your hands full. Nice materials used which gives it a luxurious feel. Would say its changing mat is a little small and not as padded as I’d hoped and also the zip design is fiddly to open and close with one hand.

1 maj 2023
Logotyp för Babymel

Svar från Babymel

Hi Sam, thanks for taking the time to leave us your review and your feedback too, Babymel

Betygsatt 5 av 5 stjärnor

A lovely bag, water resistant, handy pockets

I'm really glad I purchased this bag, I like your ethics and its a super handy bag. Great pockets and I love the included changing mat!

27 april 2023
Logotyp för Babymel

Svar från Babymel

Thank you so much Lauren for taking the time to leave us your review and lovely comments, Babymel

Betygsatt 5 av 5 stjärnor

Great bag

Great bag. Does everything the buyer wanted. Service good. No issues

26 mars 2023
Logotyp för Babymel

Svar från Babymel

Thanks so much for your review Kate, Babymel

Betygsatt 4 av 5 stjärnor

Great service

Great service. The bag itself has a few drawbacks Vs the bag it replaced which was stolen. The attachment straps to the pushchair are fiddly and adjusting the straps to the bag is very difficult and impossible while wearing. The materials I doubt will match in time with one more susceptible to sun fade. Otherwise it looks great, quality zips and is easy to use

21 april 2023
Logotyp för Babymel

Svar från Babymel

Hi Matthew, thanks for your review and your feedback, Babymel

Betygsatt 5 av 5 stjärnor

Good design and quality

easy to order online and the delivery is fast! good design, quality and bery spacious baby changing bag! Love it!

20 mars 2023
Logotyp för Babymel

Svar från Babymel

Thanks so much for your review, Babymel

Betygsatt 5 av 5 stjärnor

Good service

Ordering and delivery was easy. Arrived in good time. My grand daughter chose the item, baby change rucksack, and was very pleased with it

14 mars 2023
Logotyp för Babymel

Svar från Babymel

Thank you so much Deborah, Babymel

Betygsatt 5 av 5 stjärnor

Georgi Eco Convertible not great as a backpack

I have the Georgi Eco Convertible backpack and while I love the design, it’s not really fit for purpose as a backpack. The backpack straps are not that comfortable and the padded handle tends to pull through completely when worn on the shoulder, and is now torn and damaged because of that. I’m disappointed in the quality of this backpack.

UPDATE: I contacted customer service about the faulty backpack and was very happy with the service provided. The advisor first checked whether the backpack could be repaired (unfortunately it couldn't) and then sent me out a new backpack (and even let me swap for a different model), which arrived very quickly. Very good service.

5 maj 2023
Omdöme utan inbjudan
Logotyp för Babymel

Svar från Babymel

Hi Sydney, we're sorry you've been disappointed. Please get in touch with us at info@babymel.co.uk and well be able to help further. Babymel customer service

Betygsatt 5 av 5 stjärnor

I love the bags from here

I love the bags from here, amazing quality and perfect for our days out. You can fit quite a lot in the bag, it’s great! Fast dispatch too and well packed.

13 mars 2023
Logotyp för Babymel

Svar från Babymel

Hi Foxxie, thank you so, so much, what a great review,
Babymel

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