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Baboodle Omdömen 931

TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Baboodle are fab! I’ve rented things for my second baby and it’s such a great idea. Any queries or issues (very minor) were dealt with so quickly and easily. Service is absolutely great. I could not... Se mer

Betygsatt 5 av 5 stjärnor

Made our London experience as smooth as possible. As soon as Dan realised that our stroller was arriving late, he sent another one with an uber. Would definitely recommend.

Betygsatt 5 av 5 stjärnor

We’ve had such a wonderful experience with Baboodle, and couldn’t recommend them more highly. The Artipoppe carrier itself has been a lifesaver for us when other carriers weren’t providing the... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely brilliant idea! We loved hiring a travel pram for just the duration of our holiday. It was such a smooth process to receive and return the item. It was also in such great condition, could h... Se mer

Företagsinformation

  1. Babyaffär
  2. Cykeluthyrning
  3. Barnbutik
  4. Uthyrning av utrustning
  5. Resebyrå
  6. Uthyrning av semesterbostad

Skrivet av företaget

Rent everything but the baby with Baboodle, the UK's flexible baby equipment rental platform. We are on a mission to make parenting more affordable, more sustainable and easier to navigate. At Baboodle, we have the UK's largest range of baby equipment available to rent. As the official leasing partner of brands such as Bugaboo, Babyzen, UPPAbaby, iCandy, Joolz, Stokke, Woom and many more! To date, we have saved over 12,000 parents money and space on their baby equipment, won GOLD industry awards gained over 500 5* reviews on Trustpilot. UK wide. Free returns. Next day delivery.

UK Wide delivery & Free Returns

Premium baby equipment at a fraction of the cost.

Premium baby equipment at a fraction of the cost.
Get fast shipping and free returns when renting baby equipment on Baboodle.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

931 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great customer service!

I borrowed 2 Babyzen Yoyo buggies for my twins for a trip to Japan (also the back pack and rain covers). They arrived as scheduled (bar one day but this was a DPD issue and they recommend to have it arrive earlier than you need it so I’m glad I did this!). One of the rain covers didn’t fit as expected but they were quick to send me a replacement. Returning was also easy and DPD arrived as scheduled to take the boxes away. I’ll definitely be using them again for our next holiday!

17 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BEWARE they steal your money!

I ordered two items from Baboodle and used them for a few months then returned them in line with their policy, they have since continued to charge my card!! They’re continuing to take huge amounts of money from me and they haven’t cancelled my subscription even though they have the items back. They’re ignoring my many emails and it’s impossible to speak to someone. I’ll never use this company again.

6 december 2025
Omdöme utan inbjudan
Logotyp för Baboodle

Svar från Baboodle

Hi Kia

We’re sorry you feel this way and we’d like to clarify the situation for future readers.

Your subscription was cancelled and no further subscription charges were applied after cancellation.

As you've acknowledged, an outstanding balance remained from a missed payment that occurred prior to the return. In line with our terms, we attempted to collect that overdue amount after cancellation. This was not a continuation of the subscription.

We responded promptly to your email and attempted to explain this by phone. We remain willing to resolve the outstanding balance directly and await your response to our messages.

Betygsatt 5 av 5 stjärnor

Item arrived today

Item arrived today, barely used and in fantastic condition. Customer service is great. The team were happy to help and assist me with any questions I had. Will definitely be recommending!!!

7 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great, efficient, friendly service

Baboodle have been great for us as new parents, they have a great range of items to rent and it’s so helpful if you only need something for a short period or want to try it out. Customer service is very helpful and speedy and I would definitely recommend.

7 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Game changer!

Fantastic experience. I live abroad so renting from Baboodle means I don’t have to travel with my big pram. Very fast and helpful customer service too. I will definitely use again.

7 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Smooth easy service

I rented the tens machine for my labour. It was so smooth the delivery till return. I then rented the spectra breastmilk pump and it has been good so far. The bottle parts didn't arrive so baboodle refunded me for that as I had to order from amazon. Superb customer service and i am happy with prices too. I'm looking forward to ordering other things.

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Incredible and so kind!

Fantastic service! My Belfast address wasn’t coming up during checkout so I reached out to see if they sent items to Northern Ireland. They assured me they did, and could still send me the items I wanted, and gave me specific instructions to checkout. I was super pleased with their accommodation , and even more so when my travel stroller arrived earlier than expected so I had a few days to test it out before we traveled. It was in great condition, and I can’t count how many times it came in clutch. My 6 month old loved it, and the lie-flat feature was a big help for the times he fell asleep. Baboodle was very easy to communicate with, incredibly helpful throughout, and when it came time to return the stroller (which I didn’t want to part with!), the return process was incredibly easy and straightforward. Super amazing, would give 10 stars if I could.

5 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic from start to finish

Fantastic from start to finish - so glad I opted for this instead of buying. I needed a double buggy to take my 2.5y/o and newborn out and about (up to nursery) I only needed a duo double for a short time.

Would absolutely not hesitate to recommend, I ordered the buggy and it arrived in a few days. Sending back was super easy too.

5 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent experience, will use again!

Excellent experience! We rented a cot, bouncer, gym and pram to save us travelling with them over Christmas. Everything arrived in great condition and sending it back was straightforward. A lovely, helpful team and very easy to deal with.

29 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Still taking money after subscription is cancelled

Seemed like a great idea at the time but since cancelling the subscription and sending the pram back, baboodle have taken three unauthorised payments from my account and have been ignoring my messages and not given me my refund. Despite speaking to the bank who claim there is no subscription with them, thy seem to be able to still take my money. Am on maternity leave and has left me in debt. AVOID

2 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had a good experience with Baboodle

Had a good experience with Baboodle. Did not feel like the pushchair rented felt like it had been used. It came nicely packaged and was simple to return back.

When I reached out to them they generally responded back within a short timeframe. I’d happily use them again

5 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Online questions answered quickly & in full. This gave me the confidence to go ahead and order a bassinet for my granddaughter who was staying for 2 weeks. Bassinet arrived on time, was perfect and collected on time. Will definitely use again when my granddaughter comes to visit

25 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not use- Really disappointing and misleading service

Really disappointing service. The website allows you to place an order for a certain date and then when I enquired about delivery, I am informed that 1) actually it would be a couple of weeks and 2) the item actually has a waitlist. Total bait and switch. If you need reliable service, this is not it.

24 december 2025
Omdöme utan inbjudan
Logotyp för Baboodle

Svar från Baboodle

Hi Caroline

Unfortunately you placed your order on the 23rd December requesting delivery on Christmas Eve. We, like many other businesses, are closed over the Christmas period. This is both to give our team a well deserved break, and because our third party courier services are not running during the same period.

We display this information on each product page, both directly under the date picker and above the cart button, to avoid any confusion.

Sorry that you missed the information around this which might have helped inform your decision pre-checkout. All orders placed within the stated deadlines were fulfilled without issue. We always aim to be completely transparent about our delivery timelines and stock limitations, particularly during peak periods like Christmas.

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