B12 AI Website Builder Omdömen 207

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have walked this journey with B12 and IONOS since I first started my business in a small apartment I lived in. Thanks to their efficient service and quality product I was able to expand my business... Se mer

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Betygsatt 1 av 5 stjärnor

Ich habe im Oktober meine Tesphase bei B12 angefangen, da mir die kostenlose Version rein gar nichts gebracht hat, hab ich tesweise das Premium account aktiviert. Kurz darauf habe ich festgestellt,... Se mer

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Betygsatt 5 av 5 stjärnor

I wanted to say it's been incredibly helpful for displaying my books and helping with my business matters. I'm just starting out, but the tools and layout have already made a little bit of differ... Se mer

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Betygsatt 5 av 5 stjärnor

A great product I used to build my business from scratch. But an even better customer care, from beginning till end, I had an outstanding experience with Jay and Nitesh that were always here to... Se mer

Företaget har svarat

Företagsinformation

  1. Webbdesigner
  2. Företagstjänster

Skrivet av företaget

The all-in-one solution to help your business succeed online, including websites, contact management, online scheduling, payments/invoicing, and SEO.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

207 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Betygsatt 1 av 5 stjärnor

B12 Website Builder is a total RIP OFF

B12 Website Builder is a total RIP OFF. They did not do anything but steal my money and when I asked for it back they wanted to hide behind their Refund Policy which was never mentioned to me before I purchased their services. I started building my own website on B12 and when I got stuck on minor details I contacted B12. They linked my privacy policy as well as my terms & conditions and they could not have spent 4 hours doing that because I had already built the Site. Yet, they had the nerve to tell me for them to make any more changes to my site they needed $75.00 more dollars. I had already paid $300.00 and purchased Their $99.00 hosting package. B12 Website Builders are Thieves.

Judith Williams

8 augusti 2019
Omdöme utan inbjudan
Logotyp för B12 AI Website Builder

Svar från B12 AI Website Builder

Hello Judith, thank you for your honest feedback. We’re sorry to hear about your experience, our customer success team member acted according to our company’s refund policy. Could you reach out to us at hello@b12.io? We’d be happy to explain this to you in detail. Once again, we truly apologize for the negative experience you had.

Betygsatt 1 av 5 stjärnor

Wont deliver, save money, go elsewhere

Save your money! This program is run and generated by AI. Even the humans claiming to be real are robotic and out for your money. They will NOT deliver on what they promise, you WILL pay more than you expect, and ththe website WONT be any better than if you had spent the time and built it yourself.
Dont believe me? Just TRY and contact B12 customer services right now. You wont be able to. This startup is a get rich quick scheme at best. Natish- the owner- is incompetant at best, but he needs to be put out of business because he straight up lies to customers.

UPDATE: B12 'responded'to this comment by giving me the generic email to start communication with them. I have used this email to no avail in the past, this time was no different. B12 is saving face but their customer support still sucks.

17 juli 2019
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello Drew, we are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online.

We would love a chance to make this right for you! Can you reach out to us at hello@b12.io and someone on our team will follow up with you?

Betygsatt 1 av 5 stjärnor

Waste of money, use Wix or Wordpress instead.

Their customer service is god-awful. Phone support requires paying $99 a month, and that doesn't even allow you to pick up the phone to speak to a human. You have to go through a lot of hoops and barrels to speak to someone.

Their SEO services are a scam. Have paid for nearly 5 months of service and have seen zero results and received zero correspondence on what they're actually doing.

They also own your website, which screws you over when you want to terminate their shoddy services.

5 juli 2019
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hey Daniel, we are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online.

We would love a chance to make this right for you! Can you reach out to us at hello@b12.io and someone on our team will follow up with you?

Betygsatt 1 av 5 stjärnor

B12 is a scam, stay away from them

I’m very disappointed in B12’s lack of attention to detail. You had a great opportunity to wow me with the AI but they failed. There was no copy writing done, all of the text was either left over from the sample or was cut and pasted from the text i provided. When i complained about the barely mediocre website and asked for my money back, they claimed they can't due to the design hours have to be paid. Now they won't even answer my emails. Stay away from this company, they will rip you off.

21 juni 2019
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello Steve, thank you for your feedback. We are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online. I've checked with our team and it looks like we tried calling you yesterday but the call didn't go through, left a voicemail for followup. We would still love an opportunity to do more to make things right. Can you send us an email at hello@b12.io and we can discuss things further.

Thank you

Betygsatt 1 av 5 stjärnor

Don't go with this company

Don't go with this company. They will sell you on 'AI' technology and in-house designers who charge hourly and deliver total garbage. Their designers basically change colors around in pre-existing templates - I could've done this in 20 minutes. Yet they wasted 4.5 'design' hours and hundreds of dollars on a generic looking website that would've made my company look totally unprofessional. When I asked for a refund, I was told it's 'company policy' NOT to give refunds, which is a smart policy to have when operating a bad service. Customer service requires you schedule 30 minutes vs. just call/email when you really need them. Scam. Do yourself a favor, go to 99designs and get WAY better results.

PS - issuing a refund for hours not used is not a resolution. I paid for a service that was not delivered and 2 additional design hours wouldn't have gotten anything done if it took 4 hours to create what I was presented.

13 juni 2019
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello Jeb, thank you for your feedback. We are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online. I've checked with our team and it looks like we managed to resolve the issue by refunding the unused design hours. When this happens, we know it can be a tough situation and our team offered a few different alternatives to help achieve the website that you envisioned. We are more than happy to continue working on your website, with 2h of additional credits to your design hours to design your site. We would still love an opportunity to do more to make things right. Can you send us an email at hello@b12.io and we can discuss things further.

Thank you

Betygsatt 1 av 5 stjärnor

Disappeared and stole my money.

Disappeared and stole my money.

I've never had this happen before, they have tons of great reviews online. DO NOT TRUST THIS COMPANY!!!!

3 juni 2019
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

We are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online.

We would love a chance to make this right for you! Can you reach out to us at hello@b12.io and someone on our team will follow up with you.

Betygsatt 1 av 5 stjärnor

I Agree With The Poor Reviews

I agree with the poor reviews. Same old AI crap in a different package. I experimented with it to test it's capabilities. Lame!!
John Salemi
Website Designer
YourTime2B Media

7 april 2019
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello John,

Thank you for your feedback! Sorry to hear that you did not like your free draft. Please note that the draft acts only as a starting point for designer to customize the site based on your unique needs. The final output will look nothing like the draft. However, the human-assisted AI approach helps us create custom websites faster at a lower cost.

We are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online.

We would love a chance to make this right for you! Can you reach out to us at hello@b12.io and someone on our team will follow up with you.

Team B12

Betygsatt 1 av 5 stjärnor

Awful product, useless

The preview of the site is poor quality. Looks awful and you can tell it needs a lot of tweaking. Once you get into the design editor, you're extremely limited at what you can do. You can only left align, right align or center photos and text. There's no way to just bump it over a little bit. Then the whole system is buggy. I tried to change images and sizing in multiple areas with not results. When I contacted customer support they said they could make the changes I needed but at a cost of $75 an hour! That's the trick right there. they make it nearly impossible to edit yourself and then charge you to do it. Also they charge you monthly for the site even if it isn't live yet. on any other DYI site builder you can build your site to completion and then when you're ready to go live you pick a subscription and start paying for it.
I gave them 2 projects to work on and they failed miserably at both. I'm a fair guy. I thought maybe the first job was a fluke but they churn out crap every time! It doesn't look good, they promise you the moon in order to get you to purchase the software and then after you purchase they tell you their software can't do it. then continuously charge you even when the site isn't live and issue no refunds whatsoever. I hate this company and all they stand for. May God have mercy on their crooked souls

26 februari 2019
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello Chad,

Thank you for your feedback! We are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online and in this case, it looks like we came up short.

I had my team look into your account.

It looks like we failed to meet your expectations during the creation of your websites. When this happens, I know it can be a tough situation and our team did our best to reiterate the designs with clearer followup questions. We would still love an opportunity to do more to make things right and we will take your feedback into account to improve. Thank you once again.

Team B12

Betygsatt 5 av 5 stjärnor

Working with B12 has been a great… exciting experience

Working with B12 has been a great experience. The flow of how my website was constructed put me in a different mindset of achievement and perspective. I am now more confident in how I run my business, Online & Offline

11 januari 2019
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello Cheryl!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. I am so glad to know that you've become more confident and I am very excited to see your business grow!

Team B12

Betygsatt 5 av 5 stjärnor

Faster, Easier, More Affordable...

This process was faster, easier and way more affordable than the last site I'd had built. Great communication and great after service. Editing abilities, the integrations, seo... I paid thousand more in the past!

10 januari 2019
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello Michael!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. I am so happy to know that we can provide the same great value at a fraction of the cost! Thank you for being awesome!

Team B12

Betygsatt 5 av 5 stjärnor

B12 Makes It a Reality.

I would never have been able to get into the e-commerce business without B12 to help me. They walked me through the maze of options that exist out there. Problems will always come up just because that's the nature of the business. B12 has real people who can help you. They even took on the job of fixing problems that I created. I created a lot of them! I would have given up a long time ago but B12 hasn't given up on me. They have my endorsement.

28 december 2018
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello Quentin!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. You are amazing! It takes a lot to start your own e-commerce business and I'm so glad that you did! I can't wait to see your business grow :)

Team B12

Betygsatt 5 av 5 stjärnor

B12 is an awesome company to have on…

B12 is an awesome company to have on your side. Whenever I get stuck doing technical things, they ALWAYS are there to help me out. This company is affordable and has great customer service. I would recommend this company to anyone.

13 december 2018
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello Nature's Farmacy!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. We always got your back ;)

Team B12

Betygsatt 5 av 5 stjärnor

Website 2.0 is Amazing!

Great experience. Executed exactly as they said they would. Website came out great OCTasker dot com. We had no issues with B12 and the site came out very professional. They worked hard to incorporate my changes and have helped me since the go-live launch.
I had an urgent support issue over a holiday weekend, but no support was offered until the next Monday - a bit disappointing, but overall a very good experience and I am very happy!

6 december 2018
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello OC Tasker!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. Sorry about the urgent support issue that we didn't manage to attend to because of the holidays, we'll take that into account!

Thank you for being amazing once again!

Team B12

Betygsatt 5 av 5 stjärnor

B12 takes the pain out of web design

B12 takes the pain out of web design. Their team is very responsive and help bring your web presence to the next level. Thank you B12 for helping bohemiaapiary.com reflect the story we wanted to share across the Internet.

2 november 2018
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello Jason!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. I love the story of your business, you are an inspiration :)

Team B12

Betygsatt 5 av 5 stjärnor

More Than Thrilled with the Results...

I was looking for a company that could produce a professional website that I could get up and running quickly, that was a good price point, and would highlight my services in a very straight forward matter. I achieved all 3 of these aspects with B12. The team that I worked with met my needs from the beginning and stuck with me to the end when I had the exact output I was looking for in my website. I would highly recommend this company to anyone. I am more than thrilled with the results!

28 oktober 2018
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello Megan!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. I am so happy to know that we met your expectations! You are simply amazing, thank you for being such an awesome customer!

Team B12

Betygsatt 4 av 5 stjärnor

B12 is great and fast on the updates

B12 is great and fast on the updates, but the fee structure is a bit odd (implementing some things that are equal in difficulty can be between 0 and 30 dollars).

We'd also like a more involved website in the future with more unique design features, so we're not sure we'll be continuing with B12, but we're eager to see what they can come up with.

16 oktober 2018
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello German Diagama!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. We took your feedback into account and have improved on our features since then! We now have a special expert mode in our design suite and more color palettes and themes for our customers to play around and explore, thank you once again for your feedback!


Team B12

Betygsatt 5 av 5 stjärnor

I have done 2 company sites on B12

I have done 2 company sites on B12. Both have been quick and looked way better than I could have ever done on twice the budget. Although most of the process is automated the B12 team has been polite and responsive.

23 september 2018
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello RJ Nicolosi!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. We try our best, but it takes two hands to clap. You are amazing!

Team B12

Betygsatt 5 av 5 stjärnor

Great Work

A stellar service back by an amazing team. Would highly recommend

2 november 2016
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello Nick!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. You are a stellar customer!

Team B12

Betygsatt 5 av 5 stjärnor

Top notch

Great management and ideas. Good people with a vision and proper execution.

11 maj 2016
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello Ron!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. Thank you for your kind words!

Team B12

Betygsatt 5 av 5 stjärnor

Incredible!

Built me an incredible website!! I love it. Would highly recommend.

11 maj 2016
Omdöme utan inbjudan
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Svar från B12 AI Website Builder

Hello Amy!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. You are incredible!

Team B12

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