If I could give negative stars I would. Awful customer service at La Jolla Store,and even worse of a return policy to exchange sizes with items that have tags. I received a gift and needed to siz... Se mer
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Det här tycker kunderna
BEWARE!!!!! HORRIBLE CUSTOMER SERVICE. I ordered 3 sweatshirts in my normal size and once they arrived I found that they are extremely oversized. Their sizing is very inconsistent. I have bought many... Se mer
Excellent customer service! Had purchased a hoodie and needed to return it but because I used my points it was showing as a non-refundable item. Well happy to say I did the return and it was adjusted... Se mer
Super disappointed. I placed an order on Monday and today they came out with a 20% percent off coupon. I emailed and asked for a price adjustment and they said they will not give me one. Aviator Natio... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Aviator Nation is a privately owned lifestyle brand of contemporary casual wear founded by Paige Mycoskie in 2006.
Kontaktuppgifter
Loved it!!!
I loved going to the store and getting the neon purple hoodie and neon purple shirt. I went to the one in Mill Valley and had the best time. It was so much fun trying everything on and being in one of their stores for the first time!!
Cool luxury vibe, so-so quality
Ok, so I have mixed feelings about this brand. On one hand I absolutely LOVE the look of their line. I own several pieces. On the other hand I think the overall quality is kind of lousy. I have a few items that have really stood up, a couple pair of sweats and a couple zip up hoodies. I also have a few items that are falling apart after a few wears. Major pilling and hoodie pouch coming unstitched. I have one of their jackets and it’s amazing and so warm. I think overall it’s extremely overpriced for what it is. The jackets are definitely good quality, but the sweats and sweatshirts don’t really last. It’s definitely a luxury brand with a very cool vibe, just wish the quality matched the price tag.
POOR QUALITY, OVER PRICED, AND OVERHYPED
POOR QUALITY CLOTHING!! Don't do what I did and be deceived by their marketing-they are literally charging customers $250 for sweatpants that is the worst sweatpants I have ever had-I bought clothung from Pakistan that lasted me longer!!
First; the pants "droops down" from behind, making it look like your body is sagging. Second, there is sooo much Linen shedding from the pants-whyy?
Third, after just ONE wash, I have holes in them because of the poor, cheap quality of the materials.
Seriously, I have bought a pajama from China that lasted me longer. Shame on these people for scamming consumers with ridiculous profiteering prices over cheap crap.
I ordered sweat pants and when they…
I ordered sweat pants and when they arrived they had clearly been tried on and returned then sent to me. No tags. Horrendous customer service as it took Weeks to get a response! They hoped I’d forgotten. Do not buy from this place save the money trust me!!!!
I’m a regular customer…
I’m a regular customer and love their clothes. I had to do some exchanges and received great help. George and Ariana were kind and patient with me to learn the process of the returns. If you’re respectful you will receive that in return. One person was right, their product is loungewear, to be comfy and look good in. Not for icy cold weather.
Worst customer service on the planet…
Worst customer service on the planet high end brand and yet they won't stand by their product. The zipper fell of my sweatshirt that I got for Christmas and they would not replace it fix it without a receipt. We have bought a ton of their stuff. This is $150 that costs $10 to make.
The sizing is totally off / thin material
The sizing is totally off. For reference I am 5”8 133lb. I usually get medium sweatpants and small hoodies. However my latest order the sweats were very BIG!! Also, material is thin!
The sizing is inconsistent!
Hope my review helps
I doubt I will order anymore ..
Bought two sweatshirts
Bought two sweatshirts. For some reason when you wash them stains appear on the fabric and it looks terrible. Garments pill. Although I got the same sizes in both sweatshirts (which are identical minus the color), they are definitely differently sized. They also sent me pants in a different size than I ordered. Quality is poor for the price paid. I will never again purchase from this store.
Unfortunately it’s all true… nosedive…
Unfortunately it’s all true… Aviator Nation has nosedived. Sad to see another great company fall to greed.
Absolutely LOVE!!!
I love my Aviator Nation sweatpants and sweatshirts! They are super soft and unbelievably comfy—I practically live in them every day. The quality is amazing, and I constantly get compliments on all my gear.
The only thing I wish was different is the band on the sweatpants, as it can feel a little tight. But aside from that, these are hands down the best sweatpants I’ve ever owned! If you’re looking for cozy, stylish, and high-quality loungewear, Aviator Nation is totally worth it! 🙌✨
Beautiful items with colors that really…
Beautiful items with colors that really pop. Fantastic and quick customer service online. We love Aviator.
Cool style but very very expensive for…
Cool style but very very expensive for what you get poor materials don’t keep you warm when is cold and all this sweatpants are not for everyone you can tell all the model on website are very skinny!!!
I have been dealing with them for 2…
I have been dealing with them for 2 months and still not correct. Can only email them and have to go back and forth a 100x. People you email aren’t helpful either. You would think they could have people you can talk to for this much money.
#BigFan
I’m surprised at these low ratings! All of my experiences with customer service have been delightful. Although I’ve only reached out a few times. And I love the style of Aviator Nation! And I love that the clothing is made in America!!! Of course the price will be higher. I’m a huge fan of the brand
My daughter received an Aviator Nation…
My daughter received an Aviator Nation hoodie for her birthday. The fabric quality is AWFUL, pilled after just a few washes (inside out, on delicate, hung to dry). For the price paid, this is highway robbery...don't waste your money on these trash clothes!
Thieves
Long time customer, and I am DONE with these people. The worst customer service. I received a gift that I needed to exchanged for a different size, and they refuse to help me since the date purchased was two days past the 30 day window. It was a GIFT. I hope Paige is enjoying all of the money she is making by ripping people off.
Terrible customer service and shitty…
Terrible customer service and shitty quality clothing
Terrible!!!
Wow, trying to return a hoodie is a full time job. Customer service number doesn't answer, email to George and Mason in customer service resulted in one problem being fixed, another problem occurring and now they are ignoring me. I don't want to be stuck with this over-priced rag of a sweatshirt!!!
Extremely poor customer service
Extremely poor customer service. Does not care if customers shop with them or not. I don’t think their overpriced, mediocre clothes with rude customer service business model is sustainable.
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